rlebherz wrote: Alf,
Interesting article. I think the Cloud services and cloud infrastructure lines are a bit blurred, but I agree with most of what you are saying.
Dont underestimate the SLA's role in accountability. For companies that have dynamic requirements and no down time can be afforded, make sure you have very tight SLAs. For example, OpSource provides a 100% SLA in the cloud and 100%SLA around production application environments. Now 100% is ideally perfect, it comes down to accountability, yo...
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About Robert Demmer Robert Demmer is a marketing and communications professional with more than ten years experience in ICT including: business consulting, communications, community engagement, marketing and advertising. After six and a half years at Sun Microsystems as a Senior Marketing Manager for Software Developer Tools he recently joined IDC as Senior Program Manager for IT Services and still continues various consulting engagements.
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