SUNNYVALE, CA -- (Marketwire) -- 11/08/09 -- Fujitsu today
announced in North America the release of Interstage(R) Business
Process Manager (BPM) Version 11, offering enhanced "Sense and
Respond" capabilities that let users proactively address changing
business requirements. The latest release of Interstage BPM,
which is also optimized to be offered via the Cloud, provides
teams involved in collaborative, highly dynamic processes with
past performance data and workload predictors, as well as with
the flexibility to veer from established process paths to find
more efficient ways to get work done. It is ideal for processes
related to project management, case management, and new product
introductions. Interstage BPM Version 11 delivers complete
visibility across the end-to-end business process -- both the
structured and unstructured segments. It captures these
unpredictable, hybrid collaborative process patterns as they are
being established -- thereby uncovering processes that really
work for the business.
News Highlights
According to a Gartner report(1), 60 percent of C-level executives
believe current IT solutions constrain choice and the ability to
execute necessary business changes.
Interstage BPM Version 11 provides business managers with
detailed, real-time insight into how teams are performing against
metrics and milestones. They are equipped to make quick changes to
processes and veer from a previously defined structured process in
order to get work done more efficiently and arrive at process patterns
that really work for the business. Teams can thus work productively
without having to model a complete process. Managers can assign work
to team members to adapt to changes in situations, and in the
background, Interstage BPM automatically captures these dynamic
events. In this way, business team members implicitly participate in
defining the process based on what actually works.
Interstage BPM Version 11 visualizes these hybrid process patterns
-- a combination of structured and unstructured process segments --
letting teams see over time how they can significantly improve their
processes, even as they cross over from an enterprise to business
partner organizations. With visual maps and metrics that highlight
process bottlenecks and inefficiencies, business users are empowered
to eliminate wasted time and effort, reduce the cost of products and
services, and provide their customers with a richer
experience.
Key Enhancements and Benefits
360 degree performance views help users immediately respond
to business change -- An enhanced, unified dashboard presents
snapshots of and instant access to all tasks, processes, reports,
KPIs, and alerts, so teams can respond immediately to changing
business requirements.
Performance-based tasking recommendations help identify in
real-time the right person for the job -- Managers can review
past performance metrics related to a particular task before
assigning a new task.
Recommendations for alert and notification thresholds based on
past performance data help set realistic customer SLAs -- For
example, if a task takes an average of three days to complete, the
system automatically recommends a due date three days after the task
is assigned to a team member.
Workload predictors facilitate team performance
optimization -- Team members receive a list of tasks that are
likely to be assigned to them, and managers can review forecasted
tasks for each team member before deciding to assign additional
tasks.
Team managers can make ad hoc decisions on task assignments to
address changing business needs -- Business users are no longer
bound to the processes that were initially modeled. The software
captures the "real" process as it unfolds and provides the option to
standardize on it. In this way, business users are implicitly
participating in defining processes within the organization.
Richer, goal-oriented project management capabilities alert
teams to potential issues -- Teams can define phases and
milestones for projects, visually represent these in process diagrams,
and easily see the processes that have met or missed target
dates.
Tasks can be delivered on-the-go to facilitate getting work
done anytime, anywhere -- Tasks can be delivered via mobile phone,
PDA, email, a portal of choice, or any other RSS client. Tasks can
also be easily added to calendars.
In combination with patented process pattern discovery
capabilities, the enhanced analytics reveals existing processes as
they really are, providing insight for process refinement -- The
software provides end-to-end visibility across hybrid processes
comprising of pre-defined and dynamically created steps.
Process collaboration and knowledge-sharing help build best
practices -- Business users can leverage process wikis, process
outlining capabilities, and the ability to create and share "process
snippets" to enable better collaboration and sharing of process
knowledge. With process outlining, Business users can easily
articulate the steps in a process as a bulleted list of activities
that Interstage BPM will automatically convert into a process diagram.
This simplifies communication between business and IT.
Advanced multi-tenant capabilities make shared services
organizations and centers of excellence more cost-effective and
efficient -- Enhanced multi-tenancy helps organizations
address line-of-business-specific process improvement initiatives
without compromising on security or performance. The Fujitsu
Cloud BPM platform (www.interstagebpm.com) also leverages these
capabilities to provide enterprises with their own secure BPM
space.
Quotes
Masato Nitta, President of Middleware Business Unit, Fujitsu
Limited:
"Our latest release of Interstage BPM was designed to provide a
dynamic BPM environment that allows teams to adapt to
unpredictable and changing business requirements. They can then
visualize these adaptations so they can continually refine the
process model. This flexibility improves collaboration and makes
teams more agile, dramatically improving efficiency and
productivity."
Michele Cantara, Gartner:
"The ability to visualize hybrid process patterns involving
structured and unstructured process segments is powerful. BPM
lets organizations actively monitor and manage these processes
and learn from them, as well as facilitate collaborative process
innovation. Over time, some of the ad hoc process automation
built to guide the unstructured processes may harden into more
structured processes as the organization identifies helpful work
practices from its experiences. When these capabilities are
available via the Cloud, they are more broadly available and
foster widespread collaboration."
Notes
(1) Gartner Business Executive Survey, 2009, Gartner, Inc., 25 March
2009 by Mark Raskino and Jorge Lopez
About Fujitsu
Fujitsu is a leading provider of IT-based business solutions for
the global marketplace. With approximately 175,000 employees
supporting customers in 70 countries, Fujitsu combines a
worldwide corps of systems and services experts with highly
reliable computing and communications products and advanced
microelectronics to deliver added value to customers.
Headquartered in Tokyo, Fujitsu Limited (TSE: 6702) reported
consolidated revenues of 4.6 trillion yen (US$47 billion) for the
fiscal year ended March 31, 2009. For more information, please
see: www.fujitsu.com.
About Fujitsu America, Inc.
Fujitsu America, Inc. provides a complete portfolio of business technology
services, computing platforms, and industry solutions. Fujitsu platform
products are based on scalable, reliable and high-performance server,
storage, software, point-of-sale, and mobile technologies. Fujitsu combines
its renowned platform offerings with a full suite of onshore, near shore
and offshore system integration, outsourcing, and datacenter services
covering applications, operations, infrastructure, customer service, and
multi-vendor lifecycle services. Fujitsu provides industry-specific
solutions for retail, manufacturing, healthcare, government, education,
financial services, and telecommunications sectors. For more information on
Fujitsu America's business scope, visit http://solutions.us.fujitsu.com/.
Fujitsu, the Fujitsu logo and Interstage are trademarks or registered
trademarks of Fujitsu Limited in the United States and other
countries. All other trademarks and product names are the property of
their respective owners.
The statements provided herein are for informational purposes only and
may be amended or altered by Fujitsu Limited without notice or
liability. Product description data represents Fujitsu design
objectives and is provided for comparative purposes; actual results
may vary based on a variety of factors. Specifications are subject to
change without notice.
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