Richard Davies wrote: The UK has a good crop of technology pioneers in cloud computing - for example ElasticHosts, FlexiScale, Flexiant, OnApp - and also some strong government initiatives such as G-Cloud.
We will have to see whether this kind of technical leadership converts into swift mass-market adoption or not.
LONDON and STOCKHOLM, SWEDEN and SUNNYVALE, CA and NOIDA, INDIA -- (Marketwire) -- 11/23/09 -- HCL IBS Ltd.
part of HCL Technologies Ltd. (HCL), a leading global IT services provider,
has been awarded a major service contract by Equitable Life Assurance
Society (Equitable Life). The contract, which starts in March 2011, will
deliver substantial cost benefits to Equitable Life's policyholders through
the transfer of core processing and support activities required to run its
closed book of business.
The decision comes after a rigorous and extensive selection process by
Equitable Life, which examined tenders from a number of leading companies.
HCL will be providing an end to end solution including policy
administration, finance, actuarial services, IT operational support and
call center services.
Commenting on HCL IBS's appointment, Chris Wiscarson, Chief Executive of
Equitable Life said: "This is one of the most important decisions in the
Society's history. HCL has an impressive reputation and I am confident that
they will provide great service and great value to policyholders. I want to
help restore policyholders' savings and this is an important step in that
direction."
Commenting on the win, Stuart Drew, Senior Vice President at HCL
Technologies, said: "This is a major win for HCL IBS since the acquisition
of Liberata Financial Services in 2008 and reflects our position as a
leader in transforming our clients' Life and Pensions operations. However,
this deal is more than just Life and Pensions policy administration. Our
expertise enables us to provide a 'virtual life office' approach to
Equitable Life, which is a true differentiator for HCL. We look forward to
welcoming the Lloyds Banking Group staff who work on the Equitable Life
account to HCL as well as a small number of Equitable Life's own staff.
Over the coming years, we plan to develop the scope of their work to
encompass other financial services clients. Ultimately we aim to transform
the Aylesbury operation into a centre of excellence within our global
service delivery capabilities."
Transformation and migration will begin immediately and HCL will take over
the core processes from HBOS in March 2011. Equitable Life expects to make
cost savings of approximately £8 million in the first full year of the
contract and significantly improve cost certainty for the whole of the run
off of its closed book of business. Future savings and predictability of
costs means Equitable Life can reduce its provision for future costs by an
amount in excess of £100 million.
Stuart Drew added: "HCL's governance model means that strategic needs are
given as much focus as operational delivery. At HCL we are committed to
building long-term mutually beneficial relationships as well as delivering
continuous improvements to the services we offer. We have developed a
growing onshore/offshore business model which will enable further
capability developments and efficiency improvements. Our platform has the
capability to deliver cost certainty and to provide those benefits on long
term contracts. We are keen to grow our Life and Pensions business, in both
the open and closed book space, and this announcement demonstrates we
provide a compelling and competitive proposition in this market."
The transfer will place over half a million policies under administration
with HCL IBS. Service levels for policy holders will be retained, complying
with the FSA's Treating Customers Fairly (TCF) regime, and the costs of
regulatory change will be absorbed by HCL IBS.
** Combined charges HCL receives over the lifetime of the contract together
with the charges associated with the actual transfer of business from
Lloyds Banking Group to HCL IBS.
Note to editors
Liberata Financial Services, which was acquired by HCL in July 2008, is
moving within HCL overall structure to become HCL Insurance Business
Services (HCL IBS). Lead by HCL IBS' newly appointed Chief Operating
Officer, Stephen White, the division is aligned to HCL's financial services
group, which supports high-profile financial services brands across the
globe. This gives UK customers, such as Equitable Life, greater access to
HCL's proven international financial services capabilities.
About Equitable Life
Equitable Life is a UK life office with over £8 billion under management on
behalf of more than 500,000 policyholders and members of group pension
schemes. Founded in 1762, Equitable Life has been closed to new business
since 2000.
About HCL
HCL is a $5 billion leading global Technology and IT Enterprise that
comprises two companies listed in India -- HCL Technologies & HCL
Infosystems. Founded in 1976, HCL is one of India's original IT garage
start-ups, a pioneer of modern computing, and a global transformational
enterprise today. Its range of offerings spans Product Engineering, Custom
& Package Applications, BPO, IT Infrastructure Services, IT Hardware,
Systems Integration, and distribution of ICT products across a wide range
of focused industry verticals. The HCL team comprises over 60,000
professionals of diverse nationalities, who operate from 26 countries
including over 500 points of presence in India. HCL has global partnerships
with several leading Fortune 1000 firms, including leading IT and
Technology firms. For more information, please visit www.hcl.in
About HCL Technologies
HCL Technologies is a leading global IT services company, working with
clients in the areas that impact and redefine the core of their businesses.
Since its inception into the global landscape after its IPO in 1999, HCL
focuses on 'transformational outsourcing,' underlined by innovation and
value creation, and offers integrated portfolio of services including
software-led IT solutions, remote infrastructure management, engineering
and R&D services and BPO. HCL leverages its extensive global offshore
infrastructure and network of offices in 26 countries to provide holistic,
multi-service delivery in key industry verticals including Financial
Services, Manufacturing, Consumer Services, Public Services and Healthcare.
HCL takes pride in its philosophy of 'Employee First' which empowers our
54,443 transformers to create a real value for the customers. HCL
Technologies, along with its subsidiaries, had consolidated revenues of US$
2.3 billion (Rs. 11,270 crores), as on 30th September 2009 (on LTM basis).
For more information, please visit www.hcltech.com
About HCL IBS
HCL IBS is a UK-based Life & Pensions administration business. The business
is regulated by FSA and delivers service from four locations in the UK,
shortly to be five. HCL IBS employs some 800 people in Britain and has its
Head Office in Croydon. HCL IBS is integrated with the global financial
services business of HCL. This allows HCL to offer insurance clients a
managed service proposition across, Applications Development and
Maintenance, BPO and Remote Infrastructure Management.
Forward-looking Statements
Certain statements in this release are forward-looking statements, which
involve a number of risks, uncertainties, assumptions and other factors
that could cause actual results to differ materially from those in such
forward-looking statements. All statements, other than statements of
historical fact are statements that could be deemed forward-looking
statements, including but not limited to the statements containing the
words 'planned,' 'expects,' 'believes,' 'strategy,' 'opportunity,'
'anticipates,' 'hopes' or other similar words. The risks and uncertainties
relating to these statements include, but are not limited to, risks and
uncertainties regarding impact of pending regulatory proceedings,
fluctuations in earnings, our ability to manage growth, intense competition
in IT services, Business Process Outsourcing and consulting services
including those factors which may affect our cost advantage, wage increases
in India, customer acceptances of our services, products and fee
structures, our ability to attract and retain highly skilled professionals,
our ability to integrate acquired assets in a cost effective and timely
manner, time and cost overruns on fixed-price, fixed-time frame contracts,
client concentration, restrictions on immigration, our ability to manage
our international operations, reduced demand for technology in our key
focus areas, disruptions in telecommunication networks, our ability to
successfully complete and integrate potential acquisitions, the success of
our brand development efforts, liability for damages on our service
contracts, the success of the companies / entities in which we have made
strategic investments, withdrawal of governmental fiscal incentives,
political instability, legal restrictions on raising capital or acquiring
companies outside India, and unauthorized use of our intellectual property,
other risks, uncertainties and general economic conditions affecting our
industry. There can be no assurance that the forward-looking statements
made herein will prove to be accurate, and issuance of such forward-looking
statements should not be regarded as a representation by the Company, or
any other person, that the objective and plans of the Company will be
achieved. All forward-looking statements made herein are based on
information presently available to the management of the Company and the
Company does not undertake to update any
forward-looking statement that may be made from time to time by or on
behalf of the Company.