AccelOps, the three-year-old start-up that monitors data centers, networks and clouds with software delivered either SaaS or as a virtual appliance, has enticed Belgacom ICT, the old Belgian PTT's pan-European IT arm, into its fold.

Belgacom means to use the stuff for its 200 hosted commercial IT services customers.

AccelOps, which baby-sits service, performance, availability, security and change management, reportedly won a run-off against competitors like Nimsoft and Zenoss. Belgacom reportedly liked the idea that the widgetry was agent-free, multi-tenant as well as multi-site and of course scaled.

AccelOps gives Belgacom, which went into production earlier this year, a single pane of glass with operations and customer views of all network devices, systems, applications performance and event-correlated activity as well as mapped business services.

It should be able to increase availability, maintain SLA commitment, expedite root cause analysis and lower ticket volumes.

AccelOps is now going after channel partners in Europe looking for regional system integrators to peddle its widgetry.