REDWOOD SHORES, Calif., Jan. 31 /PRNewswire/ -- Merced Systems Inc., the leader in contact center and operational performance management systems, announced today that it increased revenue by over 100% in 2005 vs. 2004 and was profitable for the third straight year. Merced's performance and profitability were the result of adding an extensive list of major new customers, expanding existing customers and partnerships, and successful implementations.

Highlights for 2005 include: -- 100% increase in total licenses sold -- 100% deployment of licenses sold in 2004 -- 100% expansion within existing installed base -- Release of the Merced Performance Suite v2.5 -- Expansion of Professional Services to include Business Consulting -- Expansion of Reseller Agreements and Alliances -- Growth of Management Team Merced added customers in numerous categories throughout 2005 including: -- One of the world's largest insurance and financial services providers -- One of the largest U.S. media companies -- The fastest growing U.S. digital television provider -- A top 10 U.S. mutual fund and financial services company -- A top 10 credit card issuer -- A top 10 U.S. commercial bank -- One of the world's largest leisure travel organizations

"2005 was another exceptional year," said Merced President Mark Selcow. "Throughout the year, we experienced continued acceleration of the performance management market, increased adoption within our customer base and expansion of our strategic partnerships. By continuing to focus on product excellence and delivering significant value to our customers, we expect another record year of profitable growth in 2006."

"We solidified our leadership of the Performance Management market in 2005," said Merced CEO Matt Glickman. "Maintaining profitability while growing at over 100% year over year demonstrates the results that our customers' experience through the Merced Performance Suite, and assures our continued leadership in 2006."

About Merced Systems, Inc.

Merced Systems is the leading provider of contact center and operational performance management systems, including enterprise class analytics, personalized dashboards, workflow and data integration. Profitable for three consecutive years, Merced Systems' award winning products serve customers in a variety of different industries including Banking, Brokerage, Insurance, Consumer Credit, Telecommunications, Healthcare, Digital Media, and Consumer Goods. Merced Systems is based in Redwood Shores, Calif. For more information on Merced Systems, please visit http://www.mercedsystems.com/.

CONTACT: Leigh Anne Varney of Varney Business Communication,
+1-415-387-7250, or la@varneybusiness.com, for Merced Systems Inc.

Web site: http://www.mercedsystems.com/

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