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Successful Tech Project Management

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More and more, IT professionals are recognizing that tech projects really aren’t that different from other projects. They all involve managing people and processes, identifying and completing tasks, meeting measurable objectives, and doing so in specific timelines and with limited budgets. That said, there are aspects to tech project management that make the project management process unique and, in some ways, more challenging.

Understand the purpose of Tech Projects

Effective tech project management starts with an understanding of why exactly the project is being done in the first place. The particular application being implemented is never an end in itself. It’s easy to lose sight of that fact.

The purpose of tech projects is – and should always be – to support and improve business objectives.

Notice that we’re not just out there to satisfy business needs. By implementing tech projects, we become agents of business change and improvement.

Correctly define success

Give that the objective of a given tech project is never the technology itself, we need to be able to redefine what success means. Success doesn’t mean deployment or completion of the project. Success means true improvement of business.

Now, most IT project managers aren’t business change experts. In fact, we’re more likely to be wired toward the status quo. We’re told that we need to make sure our solutions guarantee continuity and uptime, both of which are more maintenance focused than improvement focused.

Arguing that a project met specs so it was successful – even if the business objectives aren’t complete or improved – is arguing for failure.

Managing implementation

Implementation shouldn’t be something that happens after a project; it should be a project in its own right, or it should be a milestone in the overall project. In the case of implementation, project ownership shifts from the project manager to the operational manager.

By treating implementation like a project, you make sure everyone involved knows what is supposed to happen. It puts the tech where it needs to be – in the hands of the users. Success for implementation means measuring business objectives and making sure they’re complete. Only then can the tech project be deemed a success.


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Unitiv, Inc., is a professional provider of enterprise IT solutions. Unitiv delivers its services from its headquarters in Alpharetta, Georgia, USA, and its regional office in Iselin, New Jersey, USA. Unitiv provides a strategic approach to its service delivery, focusing on three core components: People, Products, and Processes. The People to advise and support customers. The Products to design and build solutions. The Processes to govern and manage post-implementation operations.

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