|By Marketwire .||
|September 14, 2012 07:45 PM EDT||
MONARCH BEACH, CA -- (Marketwire) -- 09/14/12 -- Alorica, a leading provider of customer management outsourcing solutions, announced today that it made this year's InformationWeek 500, an annual listing of the nation's most innovative users of business technology. This is the second time Alorica has been a recipient of the award. The annual list was revealed this week at a gala awards ceremony at the exclusive InformationWeek 500 Conference which took place at the St. Regis Monarch Beach Resort, Dana Point, CA.
A proprietary technology, Alorica Analytics is a data management and analysis platform that ensures customer experience management operations are measured, managed, and optimized to meet business goals and improve the customer experience.
"We are honored to have made the list of top technology innovators across America," says Andrew Bereczky, SVP Enterprise Applications & Infrastructure at Alorica. "We take great pride in providing innovative customer management solutions for our clients so that they can deliver great customer experiences. Alorica Analytics is one of the technologies we have developed to help drive the customer experience."
"The InformationWeek 500 has recognized the most innovative users of business technology for 24 years, and this year's innovations were particularly impressive," said InformationWeek Editor In Chief Rob Preston. "What the editors looked for are unconventional approaches -- new technologies, new models, new ways of grabbing business opportunities and solving complex business problems with IT." InformationWeek identifies and honors the nation's most innovative users of information technology with its annual 500 listing, and also tracks the technology, strategies, investments, and administrative practices of America's best-known companies. Past overall winners include PACCAR Inc., The Vanguard Group, CME Group, National Semiconductor, Con-Way, and Principal Financial Group. The InformationWeek 500 rankings are unique among corporate rankings as it spotlights the power of innovation in information technology, rather than simply identifying the biggest IT spenders.
Additional details on the InformationWeek 500 can be found online at www.informationweek.com/iw500/.
Alorica is a leading provider of customer management outsourcing solutions spanning the entire customer lifecycle. From customer acquisition and sales, customer care and support, to logistics and fulfillment, Alorica offers a seamless customer experience across all service channels. Alorica's award-winning Business Process Outsourcing services span both the Business-to-Consumer (B2C) and Business-to-Business (B2B) sectors across all industries for Fortune 1000 companies. Headquartered in Chino, California with over 20,000 employees in 40 domestic, nearshore, and offshore customer management centers, Alorica offers the proven industry experience and know-how to provide a total customer management solution. For more information, please visit www.alorica.com.
About InformationWeek Business Technology Network (http://www.informationweek.com)
The InformationWeek Business Technology Network provides IT executives with unique analysis and tools that parallel their work flow -- from defining and framing objectives through to the evaluation and recommendation of solutions. Anchored by InformationWeek, the multimedia powerhouse that looks across the enterprise, the network scales across the most critical technology categories with online properties such as DarkReading.com (security), NetworkComputing.com (networking and communications) and BYTE (consumer technology). The network also provides focused content for key IT targets, such as CIOs, developers and SMBs, via InformationWeek Global CIO, Dr. Dobb's and InformationWeek SMB, as well as vital vertical industries with InformationWeek Financial Services, Government and Healthcare sites. Content is at the nucleus of our information distribution strategy -- IT professionals turn to our experts and communities to stay informed, get advice and research technologies to make strategic business decisions.