|By PR Newswire||
|September 25, 2012 10:49 PM EDT||
DALLAS, Sept. 25, 2012 /PRNewswire-iReach/ -- Review Alert Announces Restaurant and Bar Online Review Notification
Review Alert is launching a new product line designed specifically for restaurants and bars.
Review Alert (ReviewAlert.com) is a way for local business owners and managers to easily monitor review sites like Yelp, Foursquare and others which allow uncensored comments to be posted, regardless of whether or not the comments are true or damaging to a business.
"Restaurants and bars are particularly subject to unwarranted negative reviews," said Coulson "Coul" Mullen, Chief Strategist for Review Alert. "We take some of the sting out of these attacks by letting owners and the management know every day about posted reviews. The establishment then has an opportunity to respond and resolve negative comments."
Users of Review Alert have the ability to add up to 10 email accounts which can receive daily emails containing all reviews, negative and positive from review websites. This gives awareness to every significant member of the organization such as the owner, regional manager, general manager, assistant manager, chef or even the social media correspondent.
"If you operate a business where people gather for food and drinks, you want to know things are going well. If your staff did an exceptional job, they need to know. At the same time if there is a problem, this lets you do damage control very quickly" Mr. Mullen said.
For restaurants and bars, 15 industry specific websites like Zagat and Urbanspoon are monitored and 20 general review websites such as CitySearch and Yahoo Local are checked daily.
"We check them all. If a new review website launches, we're going to check it too," Mr. Mullen stated "We can't do anything about attack reviews, but we can let you know they are out there. Then, you can respond as an alert restaurateur would."
By keeping key staff members aware of posted reviews every day, Review Alert keeps restaurants and bars on top of public opinion.
Sign up @ http://ReviewAlert.com
SOURCE Review Alert