Click here to close now.

SYS-CON MEDIA Authors: Lori MacVittie, Liz McMillan, Carmen Gonzalez, Srinivasan Sundara Rajan, Blue Box Blog

News Feed Item

Obama Takes Aim at Long Lines: QLess Provides Solution

'[You] waited in line for a long time... By the way, we have to fix that.' -President Barack Obama, Election Acceptance Speech, Nov. 6, 2012

LOS ANGELES, Nov. 8, 2012 /PRNewswire-iReach/ -- President Obama delivered his acceptance speech just after midnight on Tuesday, saying, "By the way, we have to fix that," in reference to long voting lines. Ironically, people throughout the country waited in line to vote while he spoke those words. Many of them rallied around the Twitter hashtag #StayInLine, while nearly all spent multiple hours standing in line to exercise this most basic of American rights.

(Photo:  http://photos.prnewswire.com/prnh/20121108/CG09206)

Meanwhile, Denver had already incorporated a "fix" with the first and only integrated Mobile Queue Management and Mobile CRM platform – QLess. The result was that at several Presidential polling stations in Denver, voters did not have to stand in line. Not because voters skipped the line, nor due to a drop in turnout. Instead, the patent-pending QLess platform allowed voters to wait in line – without physically standing in line.

The City of Denver leveraged QLess technology to quickly and effectively get people in and out of polling stations, with little physical wait time. They were able to enter a virtual, mobile queue via the web or by using a touch screen kiosk. The QLess system also allows voters to use any phone to "get in line" without standing in line.

QLess also provided voters interactive options to make adjustments to their place in line – for instance, if running late, they could push themselves back in line. Walk-in customers used self-service kiosks and could return later, closer to voting time to check the QLess Queue Monitor. All QLess voters could be notified by text or phone call as their turn approached. This level of interactivity is unique to QLess, creating an unrivaled customer experience and enabling voters to continue with their lives while they wait.

"QLess has been winning awards for years and saving millions of citizens well over a century of waiting in line. There is not a single QLess government establishment that has gone back to standing in line after trying QLess. The City of Denver is now applying QLess to a new application, blazing a path to end to the era of endless lines. Perhaps most importantly, QLess will help turn out more voters while further securing the voting process," said QLess CEO, Dr. Alex Bäcker.

QLess embeds integrity into the voting process and reduces congestion, allowing Boards of Elections to retain their focus on the act of casting legitimate ballots. QLess Mobile Queue Management helps improve voter service and reduce stress on volunteer staff, while eliminating the security issues, identity theft, and software glitches that can compromise electronic and online voting systems.

Analytics tools are also available, like rich data capture and analysis of voter and staff metrics – including SMS exit polling. For example, QLess can eliminate verbal exit polling, instead sending an automatic SMS poll after a vote is cast. Data can be aggregated in real time to support results projections.

Answering President Obama's call to "fix" long lines is wholly doable. Denver joins existing QLess clients in Texas, California, Oregon, Nevada, Arizona, Illinois, Kansas, Missouri, Kentucky, Ohio, Mississippi, Tennessee, New Hampshire, North Carolina, Florida, New York, New Jersey, Connecticut and Massachusetts. Worldwide clients span from Barcelona to Winnipeg and British Columbia to Melbourne and Vienna.

Clients say that QLess Mobile Queue Managment is easy-to-use, web-based, customizable and scalable technology; it works when demand is extremely high, and physical lines unbearably long. In addition, QLess has no hidden costs or costly upgrades. Government clients label QLess a "leapfrog" technology, and customer service is rated highly. These clients, in many cases after upgrades and re-investments, are switching away from static, expensive, and obsolete ticket-based systems that pre-date the internet and cell phones. One DMV client in Missouri said, "If we could get all the major offices in the state to use the system, we could completely change the public's perception of the DMV."

Media Contact:

Michael Ander QLess, Inc., 347-559-5599, [email protected]

News distributed by PR Newswire iReach: https://ireach.prnewswire.com 

 

SOURCE QLess, Inc.

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
Containers and microservices have become topics of intense interest throughout the cloud developer and enterprise IT communities. Accordingly, attendees at the upcoming 16th Cloud Expo at the Javits Center in New York June 9-11 will find fresh new content in a new track called PaaS | Containers & Microservices Containers are not being considered for the first time by the cloud community, but a current era of re-consideration has pushed them to the top of the cloud agenda. With the launch ...
So I guess we’ve officially entered a new era of lean and mean. I say this with the announcement of Ubuntu Snappy Core, “designed for lightweight cloud container hosts running Docker and for smart devices,” according to Canonical. “Snappy Ubuntu Core is the smallest Ubuntu available, designed for security and efficiency in devices or on the cloud.” This first version of Snappy Ubuntu Core features secure app containment and Docker 1.6 (1.5 in main release), is available on public clouds, ...
SYS-CON Events announced today the IoT Bootcamp – Jumpstart Your IoT Strategy, being held June 9–10, 2015, in conjunction with 16th Cloud Expo and Internet of @ThingsExpo at the Javits Center in New York City. This is your chance to jumpstart your IoT strategy. Combined with real-world scenarios and use cases, the IoT Bootcamp is not just based on presentations but includes hands-on demos and walkthroughs. We will introduce you to a variety of Do-It-Yourself IoT platforms including Arduino, Ras...
SYS-CON Events announced today the DevOps Foundation Certification Course, being held June ?, 2015, in conjunction with DevOps Summit and 16th Cloud Expo at the Javits Center in New York City, NY. This sixteen (16) hour course provides an introduction to DevOps – the cultural and professional movement that stresses communication, collaboration, integration and automation in order to improve the flow of work between software developers and IT operations professionals. Improved workflows will res...
Health care systems across the globe are under enormous strain, as facilities reach capacity and costs continue to rise. M2M and the Internet of Things have the potential to transform the industry through connected health solutions that can make care more efficient while reducing costs. In fact, Vodafone's annual M2M Barometer Report forecasts M2M applications rising to 57 percent in health care and life sciences by 2016. Lively is one of Vodafone's health care partners, whose solutions enable o...
The best mobile applications are augmented by dedicated servers, the Internet and Cloud services. Mobile developers should focus on one thing: writing the next socially disruptive viral app. Thanks to the cloud, they can focus on the overall solution, not the underlying plumbing. From iOS to Android and Windows, developers can leverage cloud services to create a common cross-platform backend to persist user settings, app data, broadcast notifications, run jobs, etc. This session provide...
“In the past year we've seen a lot of stabilization of WebRTC. You can now use it in production with a far greater degree of certainty. A lot of the real developments in the past year have been in things like the data channel, which will enable a whole new type of application," explained Peter Dunkley, Technical Director at Acision, in this SYS-CON.tv interview at @ThingsExpo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
While not quite mainstream yet, WebRTC is starting to gain ground with Carriers, Enterprises and Independent Software Vendors (ISV’s) alike. WebRTC makes it easy for developers to add audio and video communications into their applications by using Web browsers as their platform. But like any market, every customer engagement has unique requirements, as well as constraints. And of course, one size does not fit all. In her session at WebRTC Summit, Dr. Natasha Tamaskar, Vice President, Head of C...
SYS-CON Events announced today that Vicom Computer Services, Inc., a provider of technology and service solutions, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. They are located at booth #427. Vicom Computer Services, Inc. is a progressive leader in the technology industry for over 30 years. Headquartered in the NY Metropolitan area. Vicom provides products and services based on today’s requirements...
Public Cloud IaaS started it's life in the developer and startup communities and has grown rapidly to a $20B+ industry, but it still pales in comparison to how much is spent worldwide on IT: $3.6 trillion. In fact, there are 8.6 million data centers worldwide, the reality is many small and medium sized business have server closets and colocation footprints filled with servers and storage gear. While on-premise environment virtualization may have peaked at 75%, the Public Cloud has lagged in ado...
Dave will share his insights on how Internet of Things for Enterprises are transforming and making more productive and efficient operations and maintenance (O&M) procedures in the cleantech industry and beyond. Speaker Bio: Dave Landa is chief operating officer of Cybozu Corp (kintone US). Based in the San Francisco Bay Area, Dave has been on the forefront of the Cloud revolution driving strategic business development on the executive teams of multiple leading Software as a Services (SaaS) ap...
SYS-CON Events announced today that Soha will exhibit at SYS-CON's DevOps Summit New York, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Soha delivers enterprise-grade application security, on any device, as agile as the cloud. This turnkey, cloud-based service enables customers to solve secure application access and delivery challenges that traditional or virtualized network solutions cannot solve because they are too expensive, inflexible and operational...
SYS-CON Events announced today that Ciqada will exhibit at SYS-CON's @ThingsExpo, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Ciqada™ makes it easy to connect your products to the Internet. By integrating key components - hardware, servers, dashboards, and mobile apps - into an easy-to-use, configurable system, your products can quickly and securely join the internet of things. With remote monitoring, control, and alert messaging capability, you will mee...
ProfitBricks, the provider of painless cloud infrastructure IaaS, today released its SDK for Ruby, written against the company's new RESTful API. The new SDK joins ProfitBricks' previously announced support for the popular multi-cloud open-source Fog project. This new Ruby SDK, which exposes advanced functionality to take advantage of ProfitBricks' simplicity and productivity, aligns with ProfitBricks' mission to provide a painless way to automate infrastructure in the cloud. Ruby is a genera...
SYS-CON Media announced today that @WebRTCSummit Blog, the largest WebRTC resource in the world, has been launched. @WebRTCSummit Blog offers top articles, news stories, and blog posts from the world's well-known experts and guarantees better exposure for its authors than any other publication. @WebRTCSummit Blog can be bookmarked ▸ Here @WebRTCSummit conference site can be bookmarked ▸ Here