|By PR Newswire||
|November 28, 2012 05:37 AM EST||
LONDON, November 28, 2012 /PRNewswire/ --
Advanced Payment Solutions (APS) are to bring their call centre back to the UK and create 300 new jobs over the next three years. APS provide the award winning Cashplus portfolio of electronic banking and payment products and are in a leading position to deliver payment services to local government.
APS's rapid growth, from a simple prepaid card company to an award winning alternative to high street banking, has been delivered by anticipating the needs of their customers, often in innovative ways.
In making the announcement Richard Wagner, CEO of APS, explained the reasoning behind the move: "We're bringing our call centre back to the UK to help the UK economy. Our customer satisfaction levels are very high at 94%. However as we grow we want to ensure that all our customers, from consumers and businesses to government authorities, continue to receive the same high standard of support and attention."
Rt Hon Vince Cable MP, the Secretary of State for Business and Enterprise, welcomed the move: "APS's decision to re-establish its call centre on Merseyside is a welcome vote of confidence in the skills of the local workforce and Britain's educated and flexible workforce. Britain is open for business and the government's growth strategy is aiming to make Britain the best place in the world to set up and grow a business, and encouraging inward investment just like this one announced today."
APS are working with the UK based call centre - The Contact Company (TCC) and the new customer service team will be based in Liverpool.
Asif Hamid, CEO of The Contact Company, commented on the APS partnership, stating "The Merseyside Region continues to be a great place to provide well trained staff to serve UK customers. At TCC we are excited to provide a respected financial services company, like APS, a superior service solution that brings value to its customers."
1. In research carried out by Advanced Payment Solutions 94% of customers said that they would recommend the Cashplus to a family member or friend.
About Advanced Payment Solutions Ltd (APS)
Advanced Payment Solutions Ltd (APS) is one of Europe's most innovative payment solutions companies. APS facilitate payments for both consumers and businesses and, working with the Co-operative Bank, support payment solutions for local government councils throughout the UK.
APS is the most awarded prepaid solutions provider in Europe and one of the most successful prepaid card businesses, with over 1,000,000 (one million) Cashplus cards issued and more than £1,000,000,000 (£1billion) in payments processed.
APS continue to lead the market to meet the challenging needs of its growing base of clients and customers. Cashplus allows customers to choose from a range of different prepaid, credit and bill payment accounts. Payment solutions include the facilitation of bill payments, direct debits, foreign currency exchange, faster payments, short-term fixed loans and virtual (e-bank) accounts.
Cashplus already offers payment solutions to over 5,000 businesses including business accounts, expense management, fuel cards, and travel accounts across public and private sector organisations in the UK.
Local authorities are provided with effective payment solutions for claimants without bank accounts, reducing the risk of fraud. APS already provides large scale prepaid card payment disbursement solutions to local authorities in London, the North West, South West, East & West Midlands and Central regions in England and Wales.
For further information and interview requests:
Onyx Media and Communications Limited
The Internet of Things Maturity Model (IoTMM) is a qualitative method to gauge the growth and increasing impact of IoT capabilities in an IT environment from both a business and technology perspective. In his session at @ThingsExpo, Tony Shan will first scan the IoT landscape and investigate the major challenges and barriers. The key areas of consideration are identified to get started with IoT journey. He will then pinpoint the need of a tool for effective IoT adoption and implementation, whic...
May. 5, 2015 11:45 AM EDT Reads: 1,113
ScriptRock has been included in the list of "Cool Vendors" in the "Cool Vendors in DevOps 2015" report by Gartner, Inc.* ScriptRock provides visibility into the configuration state of an organization's IT environments, enabling the continuous delivery of mission critical services. For enterprises where downtime is not an option, ScriptRock's system-wide overwatch offers the assurance that misconfigurations and anomalies are caught before they affect the business. By satisfying this fundamental ...
May. 5, 2015 11:15 AM EDT Reads: 543
SYS-CON Events announced today that MangoApps will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY., and the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. MangoApps provides private all-in-one social intranets allowing workers to securely collaborate from anywhere in the world and from any device. Social, mobile, and eas...
May. 5, 2015 11:00 AM EDT Reads: 4,350
There is no doubt that Big Data is here and getting bigger every day. Building a Big Data infrastructure today is no easy task. There are an enormous number of choices for database engines and technologies. To make things even more challenging, requirements are getting more sophisticated, and the standard paradigm of supporting historical analytics queries is often just one facet of what is needed. As Big Data growth continues, organizations are demanding real-time access to data, allowing immed...
May. 5, 2015 11:00 AM EDT Reads: 5,758
Containers and microservices have become topics of intense interest throughout the cloud developer and enterprise IT communities. Accordingly, attendees at the upcoming 16th Cloud Expo at the Javits Center in New York June 9-11 will find fresh new content in a new track called PaaS | Containers & Microservices Containers are not being considered for the first time by the cloud community, but a current era of re-consideration has pushed them to the top of the cloud agenda. With the launch ...
May. 5, 2015 11:00 AM EDT Reads: 3,882
The world's leading Cloud event, Cloud Expo has launched Microservices Journal on the SYS-CON.com portal, featuring over 19,000 original articles, news stories, features, and blog entries. DevOps Journal is focused on this critical enterprise IT topic in the world of cloud computing. Microservices Journal offers top articles, news stories, and blog posts from the world's well-known experts and guarantees better exposure for its authors than any other publication. Follow new article posts on T...
May. 5, 2015 11:00 AM EDT Reads: 2,905
So I guess we’ve officially entered a new era of lean and mean. I say this with the announcement of Ubuntu Snappy Core, “designed for lightweight cloud container hosts running Docker and for smart devices,” according to Canonical. “Snappy Ubuntu Core is the smallest Ubuntu available, designed for security and efficiency in devices or on the cloud.” This first version of Snappy Ubuntu Core features secure app containment and Docker 1.6 (1.5 in main release), is available on public clouds, ...
May. 5, 2015 10:45 AM EDT Reads: 2,232
WebRTC defines no default signaling protocol, causing fragmentation between WebRTC silos. SIP and XMPP provide possibilities, but come with considerable complexity and are not designed for use in a web environment. In his session at @ThingsExpo, Matthew Hodgson, technical co-founder of the Matrix.org, discussed how Matrix is a new non-profit Open Source Project that defines both a new HTTP-based standard for VoIP & IM signaling and provides reference implementations.
May. 5, 2015 10:45 AM EDT Reads: 4,360
DevOps Summit, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 17th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long developmen...
May. 5, 2015 10:30 AM EDT Reads: 752
The security devil is always in the details of the attack: the ones you've endured, the ones you prepare yourself to fend off, and the ones that, you fear, will catch you completely unaware and defenseless. The Internet of Things (IoT) is nothing if not an endless proliferation of details. It's the vision of a world in which continuous Internet connectivity and addressability is embedded into a growing range of human artifacts, into the natural world, and even into our smartphones, appliances, a...
May. 5, 2015 10:30 AM EDT Reads: 5,378
There are 182 billion emails sent every day, generating a lot of data about how recipients and ISPs respond. Many marketers take a more-is-better approach to stats, preferring to have the ability to slice and dice their email lists based numerous arbitrary stats. However, fundamentally what really matters is whether or not sending an email to a particular recipient will generate value. Data Scientists can design high-level insights such as engagement prediction models and content clusters that a...
May. 5, 2015 10:15 AM EDT Reads: 4,449
The WebRTC Summit 2015 New York, to be held June 9-11, 2015, at the Javits Center in New York, NY, announces that its Call for Papers is open. Topics include all aspects of improving IT delivery by eliminating waste through automated business models leveraging cloud technologies. WebRTC Summit is co-located with 16th International Cloud Expo, @ThingsExpo, Big Data Expo, and DevOps Summit.
May. 5, 2015 10:15 AM EDT Reads: 3,140
The Internet of Things is not new. Historically, smart businesses have used its basic concept of leveraging data to drive better decision making and have capitalized on those insights to realize additional revenue opportunities. So, what has changed to make the Internet of Things one of the hottest topics in tech? In his session at @ThingsExpo, Chris Gray, Director, Embedded and Internet of Things, discussed the underlying factors that are driving the economics of intelligent systems. Discover ...
May. 5, 2015 10:00 AM EDT Reads: 5,551
SYS-CON Events announced today the IoT Bootcamp – Jumpstart Your IoT Strategy, being held June 9–10, 2015, in conjunction with 16th Cloud Expo and Internet of @ThingsExpo at the Javits Center in New York City. This is your chance to jumpstart your IoT strategy. Combined with real-world scenarios and use cases, the IoT Bootcamp is not just based on presentations but includes hands-on demos and walkthroughs. We will introduce you to a variety of Do-It-Yourself IoT platforms including Arduino, Ras...
May. 5, 2015 10:00 AM EDT Reads: 3,918
17th Cloud Expo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterprises a...
May. 5, 2015 09:45 AM EDT Reads: 620