SYS-CON MEDIA Authors: Peter Silva, Kevin Jackson, Jessica Qiu, Dana Gardner, Dan Stolts

News Feed Item

Avaya Reports Fourth Fiscal Quarter and Fiscal Year 2012 Results

Revenues up Sequentially to $1.28 Billion

SANTA CLARA, CA -- (Marketwire) -- 12/11/12 -- Avaya Inc.

Fourth Quarter 2012

  • Revenue of $1.28 billion
  • Operating Income of $76 Million, Non-GAAP Operating Income(1) of $206 Million
  • Adjusted EBITDA(1) of $267 Million

Avaya Inc., a global provider of business communications and collaboration systems, software and services, today reported results for the fourth quarter and full-year ended September 30, 2012. For the fourth fiscal quarter, revenue was $1.28 billion, up 2% compared to the prior quarter and down 10% compared to the fourth fiscal quarter of fiscal 2011. Operating income was $76 million compared to operating income of $23 million for the prior quarter and $84 million for the fourth quarter of fiscal 2011. Fourth quarter adjusted EBITDA was $267 million which compares to adjusted EBITDA of $225 million for the prior quarter and $293 million for the fourth quarter of fiscal 2011. Cash flow from operations was $104 million for the fourth quarter. Cash and cash equivalents was $337 million as of September 30, 2012 up 24% from the prior quarter.

For fiscal 2012, Avaya reported revenue of $5.17 billion, down 7% compared to fiscal 2011 revenue of $5.55 billion. Operating income improved by $209 million to $115 million in fiscal 2012 compared to an operating loss of $94 million in fiscal 2011. Fiscal 2012 adjusted EBITDA of $971 was unchanged compared to fiscal 2011.

"Fiscal 2012 was challenged by cautious or deferred spending in several sectors. We are encouraged by our performance over the last two quarters and our operating income improvement for the year," said Kevin Kennedy, President and CEO, Avaya. "We've introduced new products in the small and medium business segment and in open mobile enterprise collaboration, as well as made an important video acquisition in Radvision. Continued expense management and surgical restructuring enabled double digit sequential quarterly improvements in adjusted EBITDA. Adjusted EBITDA as a percentage of revenue of 18.8% for fiscal 2012 was at its highest level in over six years. As we move forward in fiscal 2013 we remain focused on growth via new product absorption and continued productivity improvements."

Fourth Fiscal Quarter Highlights

  • Revenue of $1.28 billion increased 2% compared to the prior quarter and decreased 10% compared to the fourth quarter of fiscal 2011
  • Gross margin was 50.6% compared to 49.8% for the prior quarter and 50.6% for the fourth quarter of fiscal 2011
  • Non-GAAP gross margin(1) was 54.7% compared to 53.9% for the prior quarter and 55.0% for the fourth quarter of fiscal 2011
  • Adjusted EBITDA was $267 million or 20.9% of revenue compared to $225 million or 18.0% of revenue for the prior quarter and $293 million or 20.6% for the fourth quarter of fiscal 2011
  • Global Communications Solutions revenue of $588 million increased 4.8% compared to the prior quarter and decreased 15.0% compared to the fourth quarter of fiscal 2011
  • Networking revenue of $64 million decreased 13.5% compared to the prior quarter and decreased 16.9% compared to the fourth quarter of 2011
  • Avaya Global Services revenue of $625 million increased 1.5% compared to the prior quarter and decreased 4.0% compared to the fourth quarter of 2011
  • Revenue from the U.S. represented 54% of revenue for the fourth quarter, EMEA represented 26% of revenue for the fourth quarter, Asia - Pacific represented 10% of revenue for the fourth quarter and Americas International represented 10% of revenue for the fourth quarter
  • The Company had $337 million in cash and cash equivalents as of September 30, 2012

(1) Refer to Supplemental Financial Information accompanying this press release for a reconciliation of GAAP to non-GAAP numbers.

Conference Call and Webcast
Avaya will host a conference call to discuss these results at 5:00 p.m. EST on Tuesday, December 11, 2012. To access the conference call, dial 800-882-9327 in the U.S. or Canada and 706-645-9730 for international callers and provide the operator the conference passcode number of 76646392. To ensure you are on the call from the start, we suggest you access the call 10-15 minutes prior to the start of the call.

WEBCAST Information: Avaya will webcast this conference call live. To ensure that you are on the webcast, we suggest that you access our website (www.avaya.com/investors) 10-15 minutes prior to the start. Supplementary materials accompanying the conference call are available at the same location. Following the live webcast, a replay will be available on our archives at the same web address.

About Avaya
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world. For more information please visit www.avaya.com.

Certain statements contained in this press release are forward-looking statements. These statements may be identified by the use of forward-looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," "plan," "potential," "predict," "should" or "will" or other similar terminology. We have based these forward-looking statements on our current expectations, assumptions, estimates and projections. While we believe these expectations, assumptions, estimates and projections are reasonable, such forward looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond our control. These and other important factors may cause our actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a list and description of such risks and uncertainties, please refer to Avaya's filings with the SEC that are available at www.sec.gov. Avaya disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

The following financial tables are presented in accordance with GAAP, unless otherwise specified:


                                 Avaya Inc.
                   Consolidated Statements of Operations
                          (Unaudited; in millions)

                                                          For the twelve
                                 For the three months      months ended
                                  ended September 30,      September 30,
                                 --------------------  --------------------
                                    2012       2011       2012       2011
                                 ---------  ---------  ---------  ---------
REVENUE
  Products                       $     652  $     768  $   2,672  $   2,976
  Services                             625        651      2,499      2,571
                                 ---------  ---------  ---------  ---------
                                     1,277      1,419      5,171      5,547
                                 ---------  ---------  ---------  ---------
COSTS
  Products:
    Costs (exclusive of
     amortization of
     intangibles)                      283        320      1,145      1,314
    Amortization of technology
     intangible assets                  46         59        192        257
  Services                             302        322      1,248      1,344
                                 ---------  ---------  ---------  ---------
                                       631        701      2,585      2,915
                                 ---------  ---------  ---------  ---------
GROSS PROFIT                           646        718      2,586      2,632
                                 ---------  ---------  ---------  ---------
OPERATING EXPENSES
  Selling, general and
   administrative                      378        442      1,630      1,845
  Research and development             120        110        464        461
  Amortization of intangible
   assets                               57         58        226        226
  Restructuring and impairment
   charges, net                         15         23        147        189
  Acquisition-related costs              -          1          4          5
                                 ---------  ---------  ---------  ---------
                                       570        634      2,471      2,726
                                 ---------  ---------  ---------  ---------
OPERATING INCOME (LOSS)                 76         84        115        (94)
Interest expense                      (107)      (109)      (431)      (460)
Loss on extinguishment of debt           -          -          -       (246)
Other (expense) income, net            (13)         5        (20)         5
                                 ---------  ---------  ---------  ---------
LOSS BEFORE INCOME TAXES               (44)       (20)      (336)      (795)
(Benefit from) provision for
 income taxes                          (54)        79          8         68
                                 ---------  ---------  ---------  ---------
NET INCOME (LOSS)                $      10  $     (99) $    (344) $    (863)
                                 =========  =========  =========  =========


                                 Avaya Inc.
                        Consolidated Balance Sheets

                          (Unaudited; in millions)
                                                         September 30,
                                                   ------------------------
                                                       2012         2011
                                                   -----------  -----------
ASSETS
Current assets:
  Cash and cash equivalents                        $       337  $       400
  Accounts receivable, net                                 782          755
  Inventory                                                255          280
  Deferred income taxes, net                                18            8
  Other current assets                                     252          274
                                                   -----------  -----------
TOTAL CURRENT ASSETS                                     1,644        1,717
                                                   -----------  -----------
  Property, plant and equipment, net                       364          397
  Deferred income taxes, net                                43           28
  Intangible assets, net                                 1,775        2,129
  Goodwill                                               4,188        4,079
  Other assets                                             180          196
                                                   -----------  -----------
TOTAL ASSETS                                       $     8,194  $     8,546
                                                   ===========  ===========
LIABILITIES
Current liabilities:
  Debt maturing within one year                    $        37  $        37
  Accounts payable                                         438          465
  Payroll and benefit obligations                          262          323
  Deferred revenue                                         616          639
  Business restructuring reserve, current portion           84          130
  Other current liabilities                                302          352
                                                   -----------  -----------
TOTAL CURRENT LIABILITIES                                1,739        1,946
                                                   -----------  -----------
  Long-term debt                                         6,084        6,120
  Pension obligations                                    1,763        1,636
  Other postretirement obligations                         360          502
  Deferred income taxes, net                               204          168
  Business restructuring reserve, non-current
   portion                                                  51           56
  Other liabilities                                        429          496
                                                   -----------  -----------
TOTAL NON-CURRENT LIABILITIES                            8,891        8,978
                                                   -----------  -----------
Commitments and contingencies
DEFICIENCY
  Common stock                                               -            -
  Additional paid-in capital                             2,926        2,692
  Accumulated deficit                                   (4,236)      (3,892)
  Accumulated other comprehensive loss                  (1,126)      (1,178)
                                                   -----------  -----------
TOTAL DEFICIENCY                                        (2,436)      (2,378)
                                                   -----------  -----------
TOTAL LIABILITIES AND DEFICIENCY                   $     8,194  $     8,546
                                                   ===========  ===========


                                 Avaya Inc.
                     Condensed Statements of Cash Flows
                          (Unaudited; in millions)

                                                     For the twelve months
                                                      ended September 30,
                                                   ------------------------
                                                       2012         2011
                                                   -----------  -----------
Net cash (used for) provided by:
  Net loss                                         $      (344) $      (863)
  Operating Activities
    Adjustments to net loss                                610          637
    Changes in operating assets and liabilities           (222)         (74)
                                                   -----------  -----------
    Cash provided by (used for) operating
     activities                                             44         (300)
  Investing activities                                    (271)        (101)
  Financing activities                                     157          228
  Effect of exchange rate changes on cash and cash
   equivalents                                               7           (6)
                                                   -----------  -----------
Net decrease in cash and cash equivalents                  (63)        (179)
Cash and cash equivalents at beginning of year             400          579
                                                   -----------  -----------
Cash and cash equivalents at end of year           $       337  $       400
                                                   ===========  ===========


                                 Avaya Inc.
                        Supplemental Revenue Tables
                          (Unaudited; in millions)

For the Three Months                       For the Three Months Ended
        Ended                                     September 30,
--------------------                 --------------------------------------
 Dec.   Mar.   June
  31,    31,    30,                     Revenues      Mix         Change
                                     ------------- ---------  -------------
 2011   2012   2012                   2012   2011  2012 2011  Amount   Pct.
------ ------ ------                 ------ ------ ---- ----  ------  -----

                     Revenue by
                      Segment
                     Global
                      Communications
$  667 $  574 $  561  Solutions      $  588 $  692   46%  49% $ (104) -15.0%
                       Purchase
                        accounting
     -     (1)    (1)   adjustments       -     (1)   0%   0%      1
    82     64     74 Networking          64     77    5%   5%    (13) -16.9%
------ ------ ------                 ------ ------ ---- ----  ------  -----
                     Total ECS
   749    637    634  product revenue   652    768   51%  54%   (116) -15.1%
   638    620    616 AGS                625    651   49%  46%    (26)  -4.0%
------ ------ ------                 ------ ------ ---- ----  ------  -----
$1,387 $1,257 $1,250 Total revenue   $1,277 $1,419  100% 100% $ (142) -10.0%
====== ====== ======                 ====== ====== ==== ====  ======  =====


                     Revenue by
                      Geography
$  748 $  678 $  666 U.S.            $  694 $  767   54%  54% $  (73)  -9.5%
------ ------ ------                 ------ ------ ---- ----  ------  -----
                     International:
   365    327    330   EMEA             327    382   26%  27%    (55) -14.4%
                       APAC - Asia
   126    117    128    Pacific         126    133   10%   9%     (7)  -5.3%
                       Americas
                        International
                        - Canada and
   148    135    126    Latin America   130    137   10%  10%     (7)  -5.1%
------ ------ ------                 ------ ------ ---- ----  ------  -----
                     Total
   639    579    584  International     583    652   46%  46%    (69) -10.6%
------ ------ ------                 ------ ------ ---- ----  ------  -----
$1,387 $1,257 $1,250 Total Revenue   $1,277 $1,419  100% 100% $ (142) -10.0%
====== ====== ======                 ====== ====== ==== ====  ======  =====

Use of Non-GAAP (Adjusted) Financial Measures

The information furnished in this release includes non-GAAP financial measures that differ from measures calculated in accordance with GAAP, including adjusted EBITDA, Non-GAAP gross margin and Non-GAAP operating income.

EBITDA is defined as net income (loss) before income taxes, interest expense, interest income and depreciation and amortization. Adjusted EBITDA is EBITDA further adjusted to exclude certain charges and other adjustments permitted in calculating covenant compliance under our debt agreements as further described in our SEC filings.

We believe that including supplementary information concerning adjusted EBITDA is appropriate to provide additional information to investors to demonstrate compliance with our debt agreements and because it serves as a basis for determining management compensation. In addition, we believe adjusted EBITDA provides more comparability between our historical results and results that reflect purchase accounting and our current capital structure. Accordingly, adjusted EBITDA measures our financial performance based on operational factors that management can impact in the short-term, namely the company's pricing strategies, volume, costs and expenses of the organization.

Adjusted EBITDA has limitations as an analytical tool. Adjusted EBITDA does not represent net income (loss) or cash flow from operations as those terms are defined by GAAP and does not necessarily indicate whether cash flows will be sufficient to fund cash needs. While adjusted EBITDA and similar measures are frequently used as measures of operations and the ability to meet debt service requirements, these terms are not necessarily comparable to other similarly titled captions of other companies due to the potential inconsistencies in the method of calculation. Adjusted EBITDA does not reflect the impact of earnings or charges resulting from matters that we consider not to be indicative of our ongoing operations. In particular, based on our debt agreements the definition of adjusted EBITDA allows us to add back certain non-cash charges that are deducted in calculating net income (loss). Our debt agreements also allow us to add back restructuring charges, certain fees payable to our private equity sponsors and other specific cash costs and expenses as defined in the agreements and that portion of our pension costs, other post-employment benefits costs, and non-retirement post-employment benefits costs representing the amortization of pension service costs and actuarial gain or loss associated with these employment benefits. However, these are expenses that may recur, may vary and are difficult to predict. Further, our debt agreements require that adjusted EBITDA be calculated for the most recent four fiscal quarters. As a result, the measure can be disproportionately affected by a particularly strong or weak quarter. Further, it may not be comparable to the measure for any subsequent four-quarter period or any complete fiscal year.

Non-GAAP gross margin excludes the amortization of technology intangible assets, impairment of long lived assets, transition services agreement costs incurred in connection with the acquisition of Nortel's enterprise solutions business, share based compensation and purchase accounting adjustments. We have included Non-GAAP gross margin because we believe it provides additional useful information to investors regarding our operations by excluding those charges that management does not believe are reflective of the company's ongoing operating results when assessing the performance of the business.

Non-GAAP operating income excludes the amortization of technology intangible assets, restructuring and impairment charges, acquisition and integration related costs, share based compensation, impairment of long lived assets and purchase accounting adjustments. We have included Non-GAAP operating income because we believe it provides additional useful information to investors regarding our operations by excluding those charges that management does not believe are reflective of the company's ongoing operating results when assessing the performance of the business.

The following tables reconcile GAAP measures to non-GAAP measures:


                                 Avaya Inc.
             Supplemental Schedule of Non-GAAP Adjusted EBITDA
                          (Unaudited; in millions)

                                                          For the twelve
                                 For the three months      months ended
                                  ended September 30,      September 30,
                                 --------------------  --------------------
                                    2012       2011       2012       2011
                                 ---------  ---------  ---------  ---------
Net income (loss)                $      10  $     (99) $    (344) $    (863)
  Interest expense                     107        109        431        460
  Interest income                        -         (2)        (3)        (5)
  Provision for income taxes           (54)        79          8         68
  Depreciation and amortization        138        155        564        653
                                 ---------  ---------  ---------  ---------
EBITDA                                 201        242        656        313
  Impact of purchase accounting
   adjustments                           1          2          3          -
  Restructuring charges, net            14         23        142        189
  Sponsors' fees                         2          2          7          7
  Acquisition-related costs              -          1          4          5
  Integration-related costs              5         10         19        132
  Loss on extinguishment of debt         -          -          -        246
  Third-party fees expensed in
   connection with the debt
   modification                          -          -          -          9
  Non-cash share-based
   compensation                          1          3          8         12
  Write-down of assets held for
   sale to net realizable value          1          -          5          1
  Loss on investments and sale
   of long-lived assets, net             -          -          3          1
  Impairment of long-lived
   assets                                4          -          6          -
  Reversal of contingent
   liability related to
   acquisition                          (1)         -         (1)         -
  Loss (gain) on foreign
   currency transactions                14         (5)        21        (12)
  Pension/OPEB/nonretirement
   postemployment benefits and
   long-term disability costs           25         15         98         68
                                 ---------  ---------  ---------  ---------
Adjusted EBITDA                  $     267  $     293  $     971  $     971
                                 =========  =========  =========  =========



                                 Avaya Inc.
             Supplemental Schedules of Non-GAAP Reconciliations
                          (Unaudited; in millions)

                                                          For the Twelve
                        For the Three Months Ended         Months Ended
                    ---------------------------------- --------------------
                     Sept.  Dec.   Mar.   June   Sept.  Sept.  Sept.  Sept.
                      30,    31,    31,    30,    30,    30,    30,    30,
                     2011   2011   2012   2012   2012   2010   2011   2012
                    ------ ------ ------ ------ ------ ------ ------ ------
Reconciliation of
 Non-GAAP Gross
 Profit and Non-GAAP
 Gross Margin
  GAAP Gross Profit $  718 $  704 $  613 $  623 $  646 $2,172 $2,632 $2,586
  GAAP Gross Margin   50.6%  50.8%  48.8%  49.8%  50.6%  42.9%  47.4%  50.0%

  Items excluded:
    Amortization of
     technology
     intangible
     assets             59     50     49     47     46    291    257    192
    TSA                  -      -      -      -      -     54     26      -
    Impairment of
     capitalized
     software
     development
     costs               -      -      -      2      4      -      -      6
    Share-based
     compensation        1      1      1      1      1      5      6      4
    Purchase
     accounting
     adjustments         2      -      1      1      1      5      -      3
                    ------ ------ ------ ------ ------ ------ ------ ------
  Non-GAAP Gross
   Profit           $  780 $  755 $  664 $  674 $  698 $2,527 $2,921 $2,791
                    ====== ====== ====== ====== ====== ====== ====== ======

  Non-GAAP Gross
   Margin             55.0%  54.4%  52.8%  53.9%  54.7%  49.9%  52.7%  54.0%
                    ====== ====== ====== ====== ====== ====== ====== ======

Reconciliation of
 Non-GAAP Operating
 Income
  GAAP Operating
   Income (Loss)    $   84 $   82 $  (66)$   23 $   76   (381)$  (94)$  115
    Percentage of
     Revenue             6%     6%    -5%     2%     6%    -8%    -2%     2%

  Items excluded:
    Amortization of
     acquired assets   117    106    105    104    103    509    483    418
    Restructuring
     and impairment
     charges, net       23     21     90     21     15    187    189    147
    Acquisition/
     integration-
     related costs      11      6      6      6      6    228    136     24
    Share-based
     compensation        3      3      2      2      1     19     12      8
    Impairment of
     capitalized
     software
     development
     costs               -      -      -      2      4      -      -      6
    Strategic
     initiative
     costs               -      -      -      -      -      6      -      -
    Purchase
     accounting
     adjustments         2      -      1      1      1      5      -      3

                    ------ ------ ------ ------ ------ ------ ------ ------
  Non-GAAP Operating
   Income           $  240 $  218 $  138 $  159 $  206 $  573 $  726 $  721
                    ====== ====== ====== ====== ====== ====== ====== ======

  Percentage of
   Revenue            16.9%  15.7%  11.0%  12.7%  16.1%  11.3%  13.1%  13.9%
                    ====== ====== ====== ====== ====== ====== ====== ======

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

@ThingsExpo Stories
Cultural, regulatory, environmental, political and economic (CREPE) conditions over the past decade are creating cross-industry solution spaces that require processes and technologies from both the Internet of Things (IoT), and Data Management and Analytics (DMA). These solution spaces are evolving into Sensor Analytics Ecosystems (SAE) that represent significant new opportunities for organizations of all types. Public Utilities throughout the world, providing electricity, natural gas and water, are pursuing SmartGrid initiatives that represent one of the more mature examples of SAE. We have s...
The Internet of Things (IoT) is going to require a new way of thinking and of developing software for speed, security and innovation. This requires IT leaders to balance business as usual while anticipating for the next market and technology trends. Cloud provides the right IT asset portfolio to help today’s IT leaders manage the old and prepare for the new. Today the cloud conversation is evolving from private and public to hybrid. This session will provide use cases and insights to reinforce the value of the network in helping organizations to maximize their company’s cloud experience.
IoT is still a vague buzzword for many people. In his session at Internet of @ThingsExpo, Mike Kavis, Vice President & Principal Cloud Architect at Cloud Technology Partners, will discuss the business value of IoT that goes far beyond the general public's perception that IoT is all about wearables and home consumer services. The presentation will also discuss how IoT is perceived by investors and how venture capitalist access this space. Other topics to discuss are barriers to success, what is new, what is old, and what the future may hold.
Whether you're a startup or a 100 year old enterprise, the Internet of Things offers a variety of new capabilities for your business. IoT style solutions can help you get closer your customers, launch new product lines and take over an industry. Some companies are dipping their toes in, but many have already taken the plunge, all while dramatic new capabilities continue to emerge. In his session at Internet of @ThingsExpo, Reid Carlberg, Senior Director, Developer Evangelism at salesforce.com, to discuss real-world use cases, patterns and opportunities you can harness today.
All major researchers estimate there will be tens of billions devices – computers, smartphones, tablets, and sensors – connected to the Internet by 2020. This number will continue to grow at a rapid pace for the next several decades. With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo in Silicon Valley. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be!
Noted IoT expert and researcher Joseph di Paolantonio (pictured below) has joined the @ThingsExpo faculty. Joseph, who describes himself as an “Independent Thinker” from DataArchon, will speak on the topic of “Smart Grids & Managing Big Utilities.” Over his career, Joseph di Paolantonio has worked in the energy, renewables, aerospace, telecommunications, and information technology industries. His expertise is in data analysis, system engineering, Bayesian statistics, data warehouses, business intelligence, data mining, predictive methods, and very large databases (VLDB). Prior to DataArcho...
Software AG helps organizations transform into Digital Enterprises, so they can differentiate from competitors and better engage customers, partners and employees. Using the Software AG Suite, companies can close the gap between business and IT to create digital systems of differentiation that drive front-line agility. We offer four on-ramps to the Digital Enterprise: alignment through collaborative process analysis; transformation through portfolio management; agility through process automation and integration; and visibility through intelligent business operations and big data.
There will be 50 billion Internet connected devices by 2020. Today, every manufacturer has a propriety protocol and an app. How do we securely integrate these "things" into our lives and businesses in a way that we can easily control and manage? Even better, how do we integrate these "things" so that they control and manage each other so our lives become more convenient or our businesses become more profitable and/or safe? We have heard that the best interface is no interface. In his session at Internet of @ThingsExpo, Chris Matthieu, Co-Founder & CTO at Octoblu, Inc., will discuss how thes...
Last week, while in San Francisco, I used the Uber app and service four times. All four experiences were great, although one of the drivers stopped for 30 seconds and then left as I was walking up to the car. He must have realized I was a blogger. None the less, the next car was just a minute away and I suffered no pain. In this article, my colleague, Ved Sen, Global Head, Advisory Services Social, Mobile and Sensors at Cognizant shares his experiences and insights.
We are reaching the end of the beginning with WebRTC and real systems using this technology have begun to appear. One challenge that faces every WebRTC deployment (in some form or another) is identity management. For example, if you have an existing service – possibly built on a variety of different PaaS/SaaS offerings – and you want to add real-time communications you are faced with a challenge relating to user management, authentication, authorization, and validation. Service providers will want to use their existing identities, but these will have credentials already that are (hopefully) ir...
Can call centers hang up the phones for good? Intuitive Solutions did. WebRTC enabled this contact center provider to eliminate antiquated telephony and desktop phone infrastructure with a pure web-based solution, allowing them to expand beyond brick-and-mortar confines to a home-based agent model. It also ensured scalability and better service for customers, including MUY! Companies, one of the country's largest franchise restaurant companies with 232 Pizza Hut locations. This is one example of WebRTC adoption today, but the potential is limitless when powered by IoT. Attendees will learn rea...
From telemedicine to smart cars, digital homes and industrial monitoring, the explosive growth of IoT has created exciting new business opportunities for real time calls and messaging. In his session at Internet of @ThingsExpo, Ivelin Ivanov, CEO and Co-Founder of Telestax, will share some of the new revenue sources that IoT created for Restcomm – the open source telephony platform from Telestax. Ivelin Ivanov is a technology entrepreneur who founded Mobicents, an Open Source VoIP Platform, to help create, deploy, and manage applications integrating voice, video and data. He is the co-founder ...
The Internet of Things (IoT) promises to create new business models as significant as those that were inspired by the Internet and the smartphone 20 and 10 years ago. What business, social and practical implications will this phenomenon bring? That's the subject of "Monetizing the Internet of Things: Perspectives from the Front Lines," an e-book released today and available free of charge from Aria Systems, the leading innovator in recurring revenue management.
The Internet of Things will put IT to its ultimate test by creating infinite new opportunities to digitize products and services, generate and analyze new data to improve customer satisfaction, and discover new ways to gain a competitive advantage across nearly every industry. In order to help corporate business units to capitalize on the rapidly evolving IoT opportunities, IT must stand up to a new set of challenges.
There’s Big Data, then there’s really Big Data from the Internet of Things. IoT is evolving to include many data possibilities like new types of event, log and network data. The volumes are enormous, generating tens of billions of logs per day, which raise data challenges. Early IoT deployments are relying heavily on both the cloud and managed service providers to navigate these challenges. In her session at 6th Big Data Expo®, Hannah Smalltree, Director at Treasure Data, to discuss how IoT, Big Data and deployments are processing massive data volumes from wearables, utilities and other mach...
P2P RTC will impact the landscape of communications, shifting from traditional telephony style communications models to OTT (Over-The-Top) cloud assisted & PaaS (Platform as a Service) communication services. The P2P shift will impact many areas of our lives, from mobile communication, human interactive web services, RTC and telephony infrastructure, user federation, security and privacy implications, business costs, and scalability. In his session at Internet of @ThingsExpo, Erik Lagerway, Co-founder of Hookflash, will walk through the shifting landscape of traditional telephone and voice s...
While great strides have been made relative to the video aspects of remote collaboration, audio technology has basically stagnated. Typically all audio is mixed to a single monaural stream and emanates from a single point, such as a speakerphone or a speaker associated with a video monitor. This leads to confusion and lack of understanding among participants especially regarding who is actually speaking. Spatial teleconferencing introduces the concept of acoustic spatial separation between conference participants in three dimensional space. This has been shown to significantly improve comprehe...
The Internet of Things is tied together with a thin strand that is known as time. Coincidentally, at the core of nearly all data analytics is a timestamp. When working with time series data there are a few core principles that everyone should consider, especially across datasets where time is the common boundary. In his session at Internet of @ThingsExpo, Jim Scott, Director of Enterprise Strategy & Architecture at MapR Technologies, will discuss single-value, geo-spatial, and log time series data. By focusing on enterprise applications and the data center, he will use OpenTSDB as an example...
SYS-CON Events announced today that Gridstore™, the leader in software-defined storage (SDS) purpose-built for Windows Servers and Hyper-V, will exhibit at SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Gridstore™ is the leader in software-defined storage purpose built for virtualization that is designed to accelerate applications in virtualized environments. Using its patented Server-Side Virtual Controller™ Technology (SVCT) to eliminate the I/O blender effect and accelerate applications Gridsto...
The Transparent Cloud-computing Consortium (abbreviation: T-Cloud Consortium) will conduct research activities into changes in the computing model as a result of collaboration between "device" and "cloud" and the creation of new value and markets through organic data processing High speed and high quality networks, and dramatic improvements in computer processing capabilities, have greatly changed the nature of applications and made the storing and processing of data on the network commonplace. These technological reforms have not only changed computers and smartphones, but are also changi...