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CORRECTING and REPLACING Harris Corporation Reports Fiscal 2013 Second Quarter Results

Correcting second paragraph of Earnings Guidance section.

The corrected release reads:

HARRIS CORPORATION REPORTS FISCAL 2013 SECOND QUARTER RESULTS

Harris Corporation (NYSE:HRS) reported revenue in the second quarter of fiscal 2013 of $1.29 billion compared with $1.31 billion in the prior year. GAAP income from continuing operations was $142 million, or $1.25 per diluted share, compared with $136 million, or $1.18 per diluted share. Non-GAAP income from continuing operations in the prior year was $142 million, or $1.24 per diluted share. Fiscal 2012 non-GAAP amounts exclude acquisition-related costs, and a reconciliation of GAAP to non-GAAP financial measures is provided in the tables. Orders in the second quarter were $1.36 billion compared with $1.04 billion in the prior year.

“Harris second quarter results were solid in a very difficult and uncertain government spending environment,” said William M. Brown, president and chief executive officer. “Orders were up 30 percent compared to the prior year with all three business segments experiencing double-digit growth. In this current environment, we will continue to focus on providing our customers with innovative and cost-effective solutions, lowering costs throughout our company, increasing free cash flow and effectively deploying capital.”

RF Communications

Revenue in the second quarter for the RF Communications segment was $486 million compared with $526 million in the prior year. Tactical Communications revenue was $337 million, a decline of 14 percent, and Public Safety revenue was $149 million, an increase of 10 percent. Operating income for the RF Communications segment was $151 million compared with $172 million in the prior year. Operating margin was 31.1 percent compared with 32.8 percent in the prior year, and reflects a shift in product mix related to the strong revenue growth in Public Safety.

Orders for the segment totaled $402 million, including $287 million in Tactical Communications and $115 million in Public Safety. Book-to-bill was .83 for the segment. At the end of the second quarter, backlog was $561 million in Tactical Communications and $581 million in Public Safety.

During the quarter, Harris was awarded a 5-year, $85 million, sole-source, Indefinite Delivery Indefinite Quantity (IDIQ) contract from the U.S. Air Force and received $33 million in initial delivery orders for Falcon III® wideband radios to be deployed as the next-generation platform for voice and data communications. Harris received from a nation in Asia a $36 million order, and following the close of the quarter, an additional $6 million for an end-to-end integrated tactical information system incorporating Falcon III radios to form the long distance communications backbone. Harris received $33 million in orders from a NATO country, including an initial $11 million order for Falcon III Secure Personal Radios and a $22 million order for Falcon III handheld radios.

Harris was also awarded two significant contracts for P25 land mobile radio systems, a $31 million contract from the Republic of Trinidad and Tobago and a $16 million contract for the city of Montréal's vast public transportation network.

Integrated Network Solutions

Revenue in the second quarter for the Integrated Network Solutions segment was $396 million, a 3 percent increase compared with $385 million in the prior year. Solid growth in CapRock Communications and Healthcare Solutions was partially offset by a decline in IT Services revenue, primarily from the loss of the Patriot program. Operating income for the segment was $32 million compared with $20 million in the prior year. Non-GAAP operating income in the prior year was $29 million.

Orders for CapRock Communications increased 21 percent while Healthcare Solutions orders more than doubled in the second quarter compared with the prior year. CapRock Communications received $84 million in orders under the Defense Information Systems Agency (DISA) contract to provide end-to-end managed terrestrial network services. Harris was also awarded a contract extension from Royal Caribbean Cruises as well as contracts from Baker Hughes, Anadarko, and a country in Europe totaling $35 million for satellite communications solutions.

Government Communications Systems

Revenue in the second quarter for the Government Communications Systems segment was $439 million, a 4 percent increase compared with $422 million in the prior year. Year-over-year increases in revenue from the GOES-R weather program, the Space Network Ground Segment Sustainment (SGSS) program, and various classified programs were partially offset by continued lower spending by Department of Defense customers. Operating income was $66 million compared with $63 million in the prior year. Operating margin was strong at 14.9 percent.

During the quarter, Harris received awards totaling $242 million from several classified customers. Harris was also one of twenty prime contractors selected to compete for work under the 5-year, $10 billion Global Tactical Advanced Communication Systems (GTACS) IDIQ contract.

Discontinued Operations

Harris entered into a definitive asset sale agreement with Gores Broadcast Solutions, Inc., an affiliate of The Gores Group, LLC, relating to the sale of Broadcast Communications, which the company expects to complete in early calendar year 2013. As a result, Harris recorded an additional non-cash impairment charge of $98 million in discontinued operations.

Earnings Guidance

Due to expected slower government spending resulting from growing budget uncertainty, Harris has updated its fiscal 2013 guidance for income from continuing operations from a range of $5.10 to $5.30 per share to a range of $5.00 to $5.20 per share. Revenue is now expected to decline 2 to 4 percent compared to the prior year.

Harris will host a conference call today, January 29, at 8:30 a.m. Eastern Time (ET) to discuss its second quarter fiscal 2013 financial results. The dial-in numbers for the teleconference are (866) 700-0161 (U.S.) and (617) 213-8832 (International), using participant code 73824622. Please allow at least 10 minutes before the scheduled start time to connect to the teleconference. Participants may listen to the call and view management’s supporting slide presentation at www.harris.com/conference-call. A recording of the call will be available on the Harris website beginning at 12 p.m. ET on January 29.

About Harris Corporation

Harris is an international communications and information technology company serving government and commercial markets in more than 125 countries. Headquartered in Melbourne, Florida, the company has approximately $5.5 billion of annual revenue and about 15,000 employees — including 6,000 engineers and scientists. Harris is dedicated to developing best-in-class assured communications® products, systems and services. Additional information about Harris Corporation is available at www.harris.com.

Non-GAAP Financial Measures

This press release contains non-GAAP financial measures within the meaning of Regulation G promulgated by the SEC, including income from continuing operations and income from continuing operations per diluted share for the second quarter of fiscal 2012, excluding charges for acquisition-related costs; and operating income for the Integrated Network Solutions segment for the second quarter of fiscal 2012, excluding charges for acquisition-related costs. Harris management believes that these non-GAAP financial measures, when considered together with the GAAP financial measures, provide information that is useful to investors in understanding period-over-period operating results separate and apart from items that may, or could, have a disproportionately positive or negative impact on results in any particular period. Management also believes that these non-GAAP financial measures enhance the ability of investors to analyze Harris business trends and to understand Harris performance. In addition, Harris may utilize non-GAAP financial measures as a guide in its forecasting, budgeting and long-term planning process and to measure operating performance for some management compensation purposes. Any analysis of non-GAAP financial measures should be used only in conjunction with results presented in accordance with GAAP.

Forward-Looking Statements

Statements in this press release that are not historical facts are forward-looking statements that reflect management's current expectations, assumptions and estimates of future performance and economic conditions. Such statements are made in reliance upon the safe harbor provisions of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. Forward-looking statements in this release include but are not limited to: earnings and revenue guidance for fiscal 2013; potential contract opportunities and awards; the potential value of contract awards; statements regarding outlook, including expected revenue, orders and cash flow; and anticipated timing of the divestiture of Broadcast Communications. The company cautions investors that any forward-looking statements are subject to risks and uncertainties that may cause actual results and future trends to differ materially from those matters expressed in or implied by such forward-looking statements. The company's consolidated results and the forward-looking statements could be affected by many factors, including but not limited to: the loss of our relationship with the U.S. government or a shift in U.S. government funding; potential changes in U.S. government or customer priorities and requirements (including potential deferrals of awards, terminations, reductions of expenditures, changes to respond to the priorities of Congress and the Administration, budgetary constraints, debt ceiling implications, sequestration and cost-cutting initiatives); risks inherent with large long-term fixed-price contracts, particularly the ability to contain cost overruns; the potential impact of a security breach, through cyber attack or otherwise, or other significant disruptions of our IT networks and systems or those we operate for customers; financial and government and regulatory risks relating to international sales and operations; the continued effects of the general downturn and weakness in the global economy and U.S. government’s budget deficits and national debt and potential sequestration; our ability to continue to develop new products that achieve market acceptance; the consequences of future geo-political events; strategic acquisitions and the risks and uncertainties related thereto, including our ability to manage and integrate acquired businesses; performance of our subcontractors and suppliers; potential claims that we are infringing the intellectual property rights of third parties; the successful resolution of patent infringement claims and the ultimate outcome of other contingencies, litigation and legal matters; risks inherent in developing new technologies; changes in our effective tax rate; the potential impact of natural disasters or other disruptions on our operations; the potential impact of changes in the regulatory framework that applies to, or of satellite bandwidth constraints on, our managed satellite and terrestrial communications solutions; the timing and impact of anticipated dispositions of the company’s Cyber Integrated Solutions operation and Broadcast Communications business; the timing and amount of anticipated gains, losses, impairments and charges related to such dispositions; and changes in future business or other market conditions that could cause business investments and/or recorded goodwill or other long-term assets to become impaired. Further information relating to factors that may impact the company's results and forward-looking statements are disclosed in the company's filings with the SEC. The forward-looking statements contained in this release are made as of the date of this release, and the company disclaims any intention or obligation, other than imposed by law, to update or revise any forward-looking statements, whether as a result of new information, future events, or otherwise.

 
Table 1
HARRIS CORPORATION
FY '13 Second Quarter Summary
CONDENSED CONSOLIDATED STATEMENT OF INCOME
(Unaudited)
               
Quarter Ended   Two Quarters Ended
December 28, December 30, December 28, December 30,
2012 2011 2012 2011
 
(In millions, except per share amounts)
Revenue from product sales and services $ 1,286.9 $ 1,310.2 $ 2,548.4 $ 2,646.3
 
Cost of product sales and services (845.4 ) (856.0 ) (1,693.7 ) (1,749.9 )
Engineering, selling and administrative expenses (213.1 ) (222.3 ) (411.3 ) (445.7 )
Non-operating income (loss) (1.1 ) 2.9 (1.1 ) 3.6
Interest income 0.5 0.2 1.0 1.1
Interest expense   (27.6 ) (29.1 )   (55.5 )   (57.2 )
 
Income from continuing operations before income taxes 200.2 205.9 387.8 398.2
Income taxes   (61.7 ) (71.1 )   (121.0 )   (132.8 )
Income from continuing operations 138.5 134.8 266.8 265.4
Discontinued operations, net of income taxes   (93.7 ) (2.5 )   (308.0 )   (12.0 )
Net income (loss) 44.8 132.3 (41.2 ) 253.4
Noncontrolling interests, net of income taxes   3.7   0.8     3.9     1.3  
Net income (loss) attributable to Harris Corporation $ 48.5   $ 133.1   $ (37.3 ) $ 254.7  
 

Net income (loss) per common share attributable to Harris Corporation common shareholders

Basic
Continuing operations $ 1.26 $ 1.19 $ 2.42 $ 2.27
Discontinued operations   (0.83 )   (0.02 )   (2.75 )   (0.10 )
$ 0.43   $ 1.17   $ (0.33 ) $ 2.17  
 
Diluted
Continuing operations $ 1.25 $ 1.18 $ 2.40 $ 2.26
Discontinued operations   (0.82 )   (0.02 )   (2.73 )   (0.10 )
$ 0.43   $ 1.16   $ (0.33 ) $ 2.16  
 
Cash dividends paid per common share $ 0.37 $ 0.28 $ 0.74 $ 0.56
 
Basic weighted average common shares outstanding 112.3 112.4 112.1 116.1
Diluted weighted average common shares outstanding 112.9 112.8 112.7 116.5
 
Table 2
HARRIS CORPORATION
FY '13 Second Quarter Summary
BUSINESS SEGMENT INFORMATION
(Unaudited)
               
Quarter Ended   Two Quarters Ended
December 28, December 30, December 28, December 30,
2012 2011 2012 2011
 
(In millions)
Revenue
RF Communications $ 486.0 $ 525.7 $ 930.7 $ 1,022.8
Integrated Network Solutions 396.3 385.4 772.0 804.0
Government Communications Systems 438.8 422.4 904.3 866.1
Corporate eliminations   (34.2 )   (23.3 )   (58.6 )   (46.6 )
$ 1,286.9   $ 1,310.2   $ 2,548.4   $ 2,646.3  
Income From Continuing Operations Before Income Taxes
Segment Operating Income:
RF Communications $ 151.0 $ 172.4 $ 285.1 $ 326.4
Integrated Network Solutions 32.4 19.5 64.8 41.3
Government Communications Systems 65.5 62.9 132.6 126.0
Unallocated corporate expense (17.7 ) (22.0 ) (34.4 ) (40.6 )
Corporate eliminations (2.8 ) (0.9 ) (4.7 ) (2.4 )
Non-operating income (loss) (1.1 ) 2.9 (1.1 ) 3.6
Net interest expense   (27.1 )   (28.9 )   (54.5 )   (56.1 )
$ 200.2   $ 205.9   $ 387.8   $ 398.2  
 
Table 3
HARRIS CORPORATION
FY '13 Second Quarter Summary
CONDENSED CONSOLIDATED STATEMENT OF CASH FLOWS
(Unaudited)
       
Two Quarters Ended
December 28, December 30,
2012 2011
 
(In millions)
Operating Activities
Net income (loss) $ (41.2 ) $ 253.4
Adjustments to reconcile net income (loss) to net cash provided by operating activities:
Depreciation and amortization 110.2 129.3
Share-based compensation 15.0 16.6
Non-current deferred income taxes 0.2 (3.4 )
Gain on the sale of securities available-for-sale (9.0 )
Impairment of assets of discontinued operations 320.7
(Increase) decrease in:
Accounts and notes receivable 57.6 (21.7 )
Inventories (9.9 ) 21.5
Increase (decrease) in:
Accounts payable and accrued expenses (151.0 ) (169.4 )
Advance payments and unearned income 39.8 43.0
Income taxes (49.1 ) 7.3
Other   (3.8 )   1.4  
Net cash provided by operating activities   279.5     278.0  
 
Investing Activities
Net cash paid for acquired businesses (14.0 )
Cash paid for cost-method investment (0.8 )
Additions of property, plant and equipment (79.9 ) (111.3 )
Additions of capitalized software (2.8 ) (11.2 )
Proceeds from the sale of securities available-for-sale   11.9    
Net cash used in investing activities   (71.6 )   (136.5 )
 
Financing Activities
Proceeds from borrowings 10.4 364.9
Repayments of borrowings (129.4 ) (3.7 )
Proceeds from exercises of employee stock options 78.4 6.2
Repurchases of common stock (114.2 ) (423.2 )
Cash dividends   (84.0 )   (64.5 )
Net cash used in financing activities   (238.8 )   (120.3 )
 
Effect of exchange rate changes on cash and cash equivalents   3.0     (1.1 )
 
Net increase (decrease) in cash and cash equivalents (27.9 ) 20.1
 
Cash and cash equivalents, beginning of year   356.0     366.9  
 
Cash and cash equivalents, end of quarter $ 328.1   $ 387.0  
 
Table 4
HARRIS CORPORATION
FY '13 Second Quarter Summary
CONDENSED CONSOLIDATED BALANCE SHEET
(Unaudited)
       
December 28, June 29,
2012 2012
 
(In millions)
Assets
 
Cash and cash equivalents $ 328.1 $ 356.0
Receivables 702.5 750.2
Inventories 624.5 617.8
Income taxes receivable 35.3 12.0
Current deferred income taxes 174.4 160.5
Other current assets 77.7 71.2
Current assets of discontinued operations 316.7 632.7
Property, plant and equipment 666.6 659.4
Goodwill 1,709.2 1,695.3
Intangible assets 380.3 421.7
Non-current deferred income taxes 81.9 80.3
Other non-current assets   144.1   135.7
$ 5,241.3 $ 5,592.8
Liabilities and Equity
 
Short-term debt $ 38.1 $ 159.4
Accounts payable 299.0 381.0
Compensation and benefits 189.5 229.1
Other accrued items 237.9 269.6
Advance payments and unearned income 265.2 221.5
Income taxes payable 12.0
Current deferred income taxes 2.0 0.8
Current portion of long-term debt 12.6 4.8
Current liabilities of discontinued operations 118.9 136.2
Long-term debt 1,879.2 1,883.0
Long-term contract liability 103.3 109.5
Other long-term liabilities 269.5 239.8
Equity   1,826.1   1,946.1
$ 5,241.3 $ 5,592.8
 

HARRIS CORPORATION
FY '13 Second Quarter Summary
RECONCILIATION OF NON-GAAP FINANCIAL MEASURES AND REGULATION G DISCLOSURE

To supplement our condensed consolidated financial statements presented in accordance with U.S. generally accepted accounting principles (GAAP), we provide additional measures of segments’ operating income; engineering, selling and administrative expenses; income from continuing operations before income taxes; income taxes; income from continuing operations; income from continuing operations attributable to Harris Corporation; and income from continuing operations per diluted common share attributable to Harris Corporation common shareholders, adjusted to exclude certain costs, charges, expenses and losses. Harris management believes that these non-GAAP financial measures, when considered together with the GAAP financial measures, provide information that is useful to investors in understanding period-over-period operating results separate and apart from items that may, or could, have a disproportionately positive or negative impact on results in any particular period. Harris management also believes that these non-GAAP financial measures enhance the ability of investors to analyze Harris’ business trends and to understand Harris’ performance. In addition, Harris may utilize non-GAAP financial measures as a guide in its forecasting, budgeting, and long-term planning process and to measure operating performance for some management compensation purposes. Any analysis of non-GAAP financial measures should be used only in conjunction with results presented in accordance with GAAP. A reconciliation of these non-GAAP financial measures with the most directly comparable financial measures calculated in accordance with GAAP follows:

 
Table 5
HARRIS CORPORATION
FY '13 Second Quarter Summary
RECONCILIATION OF NON-GAAP FINANCIAL MEASURES
Condensed Consolidated Statement of Income
(Unaudited)
             
Quarter Ended Quarter Ended
December 28, 2012 December 30, 2011
As Reported Adjustment Non-GAAP As Reported Adjustment Non-GAAP
 
(In millions, except per share amounts)
Revenue from product sales and services $ 1,286.9 $ $ 1,286.9 $ 1,310.2 $ $ 1,310.2
 
Cost of product sales and services (845.4 ) (845.4 ) (856.0 ) (856.0 )

Engineering, selling and administrative expenses (A)

(213.1 ) (213.1 ) (222.3 ) 9.7 (212.6 )
Non-operating income (loss) (1.1 ) (1.1 ) 2.9 2.9
Interest income 0.5 0.5 0.2 0.2
Interest expense   (27.6 )     (27.6 )   (29.1 )     (29.1 )
 

Income from continuing operations before income taxes

200.2 200.2 205.9 9.7 215.6
Income taxes (B)   (61.7 )     (61.7 )   (71.1 )   (3.1 )   (74.2 )
Income from continuing operations 138.5 138.5 134.8 6.6 141.4
Noncontrolling interests, net of income taxes 3.7 3.7 0.8 0.8

 

                       

Income from continuing operations attributable to Harris Corporation

$ 142.2   $ $ 142.2   $ 135.6   $ 6.6   $ 142.2  
 
Income from continuing operations per diluted common share attributable to Harris Corporation common shareholders
 
$ 1.25 $ $ 1.25 $ 1.18 $ 0.06 $ 1.24
 
 
Two Quarters Ended Two Quarters Ended
December 28, 2012 December 30, 2011
As Reported Adjustment Non-GAAP As Reported Adjustment Non-GAAP
 
(In millions, except per share amounts)
Revenue from product sales and services $ 2,548.4 $ $ 2,548.4 $ 2,646.3 $ $ 2,646.3
 
Cost of product sales and services (1,693.7 ) (1,693.7 ) (1,749.9 ) (1,749.9 )
Engineering, selling and administrative expenses (A)
(411.3 ) (411.3 ) (445.7 ) 19.3 (426.4 )
Non-operating income (loss) (1.1 ) (1.1 ) 3.6 3.6
Interest income 1.0 1.0 1.1 1.1
Interest expense   (55.5 )     (55.5 )   (57.2 )     (57.2 )
 
Income from continuing operations before income taxes
387.8 387.8 398.2 19.3 417.5
Income taxes (B)   (121.0 )     (121.0 )   (132.8 )   (5.7 )   (138.5 )
Income from continuing operations 266.8 266.8 265.4 13.6 279.0
Noncontrolling interests, net of income taxes 3.9 3.9 1.3 1.3

 

                       

Income from continuing operations attributable to Harris Corporation

$ 270.7   $ $ 270.7   $ 266.7   $ 13.6   $ 280.3  
 
Income from continuing operations per diluted common share attributable to Harris Corporation common shareholders
 
$ 2.40 $ $ 2.40 $ 2.26 $ 0.11 $ 2.37
Table 6
HARRIS CORPORATION
FY '13 Second Quarter Summary
RECONCILIATION OF NON-GAAP FINANCIAL MEASURES
Business Segment Information
(Unaudited)
             
Quarter Ended Quarter Ended
December 28, 2012 December 30, 2011
As Reported Adjustment Non-GAAP As Reported Adjustment Non-GAAP
 
(In millions)
Revenue
RF Communications $ 486.0 $ $ 486.0 $ 525.7 $ $ 525.7
Integrated Network Solutions 396.3 396.3 385.4 385.4
Government Communications Systems 438.8 438.8 422.4 422.4
Corporate eliminations   (34.2 )     (34.2 )   (23.3 )     (23.3 )
$ 1,286.9   $ $ 1,286.9   $ 1,310.2   $ $ 1,310.2  

Income From Continuing Operations Before Income Taxes

Segment Operating Income:
RF Communications $ 151.0 $ $ 151.0 $ 172.4 $ $ 172.4
Integrated Network Solutions (C) 32.4 32.4 19.5 9.7 29.2
Government Communications Systems 65.5 65.5 62.9 62.9
Unallocated corporate expense (17.7 ) (17.7 ) (22.0 ) (22.0 )
Corporate eliminations (2.8 ) (2.8 ) (0.9 ) (0.9 )
Non-operating income (loss) (1.1 ) (1.1 ) 2.9 2.9
Net interest expense   (27.1 )     (27.1 )   (28.9 )     (28.9 )
$ 200.2   $ $ 200.2   $ 205.9   $ 9.7 $ 215.6  
 
 
Two Quarters Ended Two Quarters Ended
December 28, 2012 December 30, 2011
As Reported Adjustment Non-GAAP As Reported Adjustment Non-GAAP
 
(In millions)
Revenue
RF Communications $ 930.7 $ $ 930.7 $ 1,022.8 $ $ 1,022.8
Integrated Network Solutions 772.0 772.0 804.0 804.0
Government Communications Systems 904.3 904.3 866.1 866.1
Corporate eliminations   (58.6 )     (58.6 )   (46.6 )     (46.6 )
$ 2,548.4   $ $ 2,548.4   $ 2,646.3   $ $ 2,646.3  

Income From Continuing Operations Before Income Taxes

Segment Operating Income:
RF Communications $ 285.1 $ $ 285.1 $ 326.4 $ $ 326.4
Integrated Network Solutions (C) 64.8 64.8 41.3 19.3 60.6
Government Communications Systems 132.6 132.6 126.0 126.0
Unallocated corporate expense (34.4 ) (34.4 ) (40.6 ) (40.6 )
Corporate eliminations (4.7 ) (4.7 ) (2.4 ) (2.4 )
Non-operating income (loss) (1.1 ) (1.1 ) 3.6 3.6
Net interest expense   (54.5 )     (54.5 )   (56.1 )     (56.1 )
$ 387.8   $ $ 387.8   $ 398.2   $ 19.3 $ 417.5  
 

HARRIS CORPORATION
FY '13 Second Quarter Summary
RECONCILIATION OF GAAP TO NON-GAAP FINANCIAL MEASURES
(Unaudited)

Notes to tables 5 and 6:

Note A – Adjustments to engineering, selling and administrative expenses for the quarter ended December 30, 2011 are due to integration and other costs associated with our acquisitions of CapRock Communications (“CapRock”) and the Global Connectivity Services business of the Schlumberger group (“Schlumberger GCS”) ($9.7 million combined). Adjustments to engineering, selling and administrative expenses for the two quarters ended December 30, 2011 are due to integration and other costs associated with our acquisitions of CapRock, Schlumberger GCS ($17.0 million combined) and Carefx Corporation (“Carefx”) ($2.3 million).

Note B – Adjustments to our income taxes are based on the applicable tax rate in the jurisdiction to which the item applies.

Note C – Adjustments to our Integrated Network Solutions segment operating income for the quarter ended December 30, 2011 are due to integration and other costs associated with our acquisitions of CapRock and Schlumberger GCS ($9.7 million combined). Adjustments to our Integrated Network Solutions segment operating income for the two quarters ended December 30, 2011 are due to integration and other costs associated with our acquisitions of CapRock, Schlumberger GCS ($17.0 million combined) and Carefx ($2.3 million).

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Can call centers hang up the phones for good? Intuitive Solutions did. WebRTC enabled this contact center provider to eliminate antiquated telephony and desktop phone infrastructure with a pure web-based solution, allowing them to expand beyond brick-and-mortar confines to a home-based agent model. It also ensured scalability and better service for customers, including MUY! Companies, one of the country's largest franchise restaurant companies with 232 Pizza Hut locations. This is one example of WebRTC adoption today, but the potential is limitless when powered by IoT. Attendees will learn real-world benefits of WebRTC and explore future possibilities, as WebRTC and IoT intersect to improve customer service.
The Internet of Things (IoT) promises to create new business models as significant as those that were inspired by the Internet and the smartphone 20 and 10 years ago. What business, social and practical implications will this phenomenon bring? That's the subject of "Monetizing the Internet of Things: Perspectives from the Front Lines," an e-book released today and available free of charge from Aria Systems, the leading innovator in recurring revenue management.
The Internet of Things will put IT to its ultimate test by creating infinite new opportunities to digitize products and services, generate and analyze new data to improve customer satisfaction, and discover new ways to gain a competitive advantage across nearly every industry. In order to help corporate business units to capitalize on the rapidly evolving IoT opportunities, IT must stand up to a new set of challenges.
There’s Big Data, then there’s really Big Data from the Internet of Things. IoT is evolving to include many data possibilities like new types of event, log and network data. The volumes are enormous, generating tens of billions of logs per day, which raise data challenges. Early IoT deployments are relying heavily on both the cloud and managed service providers to navigate these challenges. In her session at 6th Big Data Expo®, Hannah Smalltree, Director at Treasure Data, to discuss how IoT, Big Data and deployments are processing massive data volumes from wearables, utilities and other machines.
All major researchers estimate there will be tens of billions devices – computers, smartphones, tablets, and sensors – connected to the Internet by 2020. This number will continue to grow at a rapid pace for the next several decades. With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo in Silicon Valley. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be!
P2P RTC will impact the landscape of communications, shifting from traditional telephony style communications models to OTT (Over-The-Top) cloud assisted & PaaS (Platform as a Service) communication services. The P2P shift will impact many areas of our lives, from mobile communication, human interactive web services, RTC and telephony infrastructure, user federation, security and privacy implications, business costs, and scalability. In his session at Internet of @ThingsExpo, Erik Lagerway, Co-founder of Hookflash, will walk through the shifting landscape of traditional telephone and voice services to the modern P2P RTC era of OTT cloud assisted services.
While great strides have been made relative to the video aspects of remote collaboration, audio technology has basically stagnated. Typically all audio is mixed to a single monaural stream and emanates from a single point, such as a speakerphone or a speaker associated with a video monitor. This leads to confusion and lack of understanding among participants especially regarding who is actually speaking. Spatial teleconferencing introduces the concept of acoustic spatial separation between conference participants in three dimensional space. This has been shown to significantly improve comprehension and conference efficiency.
The Internet of Things is tied together with a thin strand that is known as time. Coincidentally, at the core of nearly all data analytics is a timestamp. When working with time series data there are a few core principles that everyone should consider, especially across datasets where time is the common boundary. In his session at Internet of @ThingsExpo, Jim Scott, Director of Enterprise Strategy & Architecture at MapR Technologies, will discuss single-value, geo-spatial, and log time series data. By focusing on enterprise applications and the data center, he will use OpenTSDB as an example to explain some of these concepts including when to use different storage models.
SYS-CON Events announced today that Gridstore™, the leader in software-defined storage (SDS) purpose-built for Windows Servers and Hyper-V, will exhibit at SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Gridstore™ is the leader in software-defined storage purpose built for virtualization that is designed to accelerate applications in virtualized environments. Using its patented Server-Side Virtual Controller™ Technology (SVCT) to eliminate the I/O blender effect and accelerate applications Gridstore delivers vmOptimized™ Storage that self-optimizes to each application or VM across both virtual and physical environments. Leveraging a grid architecture, Gridstore delivers the first end-to-end storage QoS to ensure the most important App or VM performance is never compromised. The storage grid, that uses Gridstore’s performance optimized nodes or capacity optimized nodes, starts with as few a...
The Transparent Cloud-computing Consortium (abbreviation: T-Cloud Consortium) will conduct research activities into changes in the computing model as a result of collaboration between "device" and "cloud" and the creation of new value and markets through organic data processing High speed and high quality networks, and dramatic improvements in computer processing capabilities, have greatly changed the nature of applications and made the storing and processing of data on the network commonplace. These technological reforms have not only changed computers and smartphones, but are also changing the data processing model for all information devices. In particular, in the area known as M2M (Machine-To-Machine), there are great expectations that information with a new type of value can be produced using a variety of devices and sensors saving/sharing data via the network and through large-scale cloud-type data processing. This consortium believes that attaching a huge number of devic...
Innodisk is a service-driven provider of industrial embedded flash and DRAM storage products and technologies, with a focus on the enterprise, industrial, aerospace, and defense industries. Innodisk is dedicated to serving their customers and business partners. Quality is vitally important when it comes to industrial embedded flash and DRAM storage products. That’s why Innodisk manufactures all of their products in their own purpose-built memory production facility. In fact, they designed and built their production center to maximize manufacturing efficiency and guarantee the highest quality of our products.
All major researchers estimate there will be tens of billions devices - computers, smartphones, tablets, and sensors - connected to the Internet by 2020. This number will continue to grow at a rapid pace for the next several decades. Over the summer Gartner released its much anticipated annual Hype Cycle report and the big news is that Internet of Things has now replaced Big Data as the most hyped technology. Indeed, we're hearing more and more about this fascinating new technological paradigm. Every other IT news item seems to be about IoT and its implications on the future of digital business.
Can call centers hang up the phones for good? Intuitive Solutions did. WebRTC enabled this contact center provider to eliminate antiquated telephony and desktop phone infrastructure with a pure web-based solution, allowing them to expand beyond brick-and-mortar confines to a home-based agent model. Download Slide Deck: ▸ Here
BSQUARE is a global leader of embedded software solutions. We enable smart connected systems at the device level and beyond that millions use every day and provide actionable data solutions for the growing Internet of Things (IoT) market. We empower our world-class customers with our products, services and solutions to achieve innovation and success. For more information, visit www.bsquare.com.
With the iCloud scandal seemingly in its past, Apple announced new iPhones, updates to iPad and MacBook as well as news on OSX Yosemite. Although consumers will have to wait to get their hands on some of that new stuff, what they can get is the latest release of iOS 8 that Apple made available for most in-market iPhones and iPads. Originally announced at WWDC (Apple’s annual developers conference) in June, iOS 8 seems to spearhead Apple’s newfound focus upon greater integration of their products into everyday tasks, cross-platform mobility and self-monitoring. Before you update your device, here is a look at some of the new features and things you may want to consider from a mobile security perspective.