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Software Application Producers Are From Mars – Enterprises Are From Venus?

IDC & Flexera Software's survey of 300+ enterprises across the globe, concludes that evolving software pricing and licensing strategies will fulfill enterprise demand for more flexible approaches to licensing

Maidenhead, U.K, - January 30, 2013 The value perception gap that exists between software buyers and sellers could explain, in part, the growing diversity of software pricing and licensing models being demanded by enterprises - and offered by software application producers. Nearly one quarter (24%) of software application producers surveyed (in Flexera Software's 2012 Software Pricing and Licensing Survey, prepared jointly with IDC) believe that their licensing and pricing strategies are either ineffective or very ineffective in capturing the true value they deliver in their products. In contrast, enterprises indicated most frequently they are either unsatisfied or very unsatisfied with the price-to-value of their ERP software (25%), database software (22%) and CRM software (20%).

The survey also highlights how software application producers are changing their licensing and pricing strategies in order to strike the difficult balance between maximising revenue streams and increasing customer satisfaction. 42% of software application producers reported that over the past 18-24 months, their software pricing and licensing strategies have changed. The most cited reason for the change was to generate more revenue (69%), up from 40% in 2011. Other reasons cited for the changes were to improve customer relations (44%), to accelerate sales cycles (35%) and to enter new markets (28%).

The survey points to a definite shift in usage-based licensing, with a predicted 23% increase in the next 18-24 months, as software companies correspond to the demand for more flexibility in the way their enterprise customers want to consume software. These changes are occurring across the industry and could ultimately help close the software value perception gap.

"There is a wide spectrum of software pricing and licensing models that software application producers can choose - from perpetual licenses to usage-based pricing models," said Steve Schmidt, Vice President of Corporate Development at Flexera Software. "By building pricing and licensing flexibility into their products - they can very easily package and price their software tailored to the changing needs of their customers - and as a result both increase revenues and customer satisfaction. This survey shows that we are seeing this begin to happen - the result of which will ultimately narrow the software value perception gap that exists today."

Click here to access the complete survey results.

Resources:
Access the 2012 Key Trends in Software Pricing & Licensing Survey
Learn more about SoftSummit Regional Briefings
Learn more about Flexera Software's Licensing & Entitlement Management Solutions
Learn more about Flexera Software's Software License Optimization Solutions
Related Flexera Software Webinars
Related Flexera Software White Papers

About the 2012 Key Trends in Software Pricing and Licensing Survey
Since 2004, Flexera Software has produced the Key Trends in Software Pricing and Licensing Survey in conjunction with several industry partners such as the Software and Information Industry Association (SIIA), the Centralized Electronic Licensing User Group (CELUG), and Electronic Design and Automation (EDAC). Since 2009 Flexera Software has joined forces with IDC for the survey. Amy Konary, research vice president - software licensing and provisioning at IDC, prepared the analysis and presented these findings at Flexera Software's SoftSummit Regional Briefings. Executives and managers at 334 software vendors, intelligent device manufacturers, and enterprises participated in the survey.

About Flexera Software
Flexera Software helps application producers and enterprises increase application usage and the value they derive from their software. Our Application Usage Management solutions are essential to ensure continuous licensing compliance, optimised software investments and to future-proof businesses against the risks and costs of constantly changing technology. Over 80,000 customers turn to Flexera Software as a trusted and neutral source for the knowledge and expertise we have gained as the marketplace leader in licensing, installation and compliance for over 20 years and for the automation and intelligence designed into our products. For more information, please go to: www.flexerasoftware.com.

For more information, contact:
Vidushi Patel / Nicola Males
+44 7958 474 632 / +44 7976 652 491
vidushi@vanillapr.co.uk / nicola@vanillapr.co.uk

*All third-party trademarks are the property of their respective owners.

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