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SYS-CON MEDIA Authors: Carmen Gonzalez, Liz McMillan, Pat Romanski, Marty Puranik, Marco Meinardi

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2013 Seller’s Choice Ranks Rubylane.com #1 in Customer Service and Communications

Sunday, February 3, 2013, eCommerceBytes.com, an independent trade publication for online merchants, released its 2013 Seller’s Choice Marketplace Ratings. Ruby Lane ranked as the #1 site in Customer Service and Seller Communication.

More than 11,500 online sellers rated 16 ecommerce sites including eBay, Amazon, Bonanza, Craigslist, Etsy, TIAS and Ruby Lane. eCommerceBytes survey researched online sellers opinions on sites profitability, customer service, communication, ease of use and if they would recommend the site to others.

Online antiques and vintage collectibles mall, Ruby Lane, not only ranked #1 in Customer Service and Communications, but was ranked the second best site overall to sell on.

“Coming in 1st in Customer Services and Communications, and second overall, is a great way to help kick-off our 15 year anniversary,” said Palmer Pekarek, Ruby Lane's Director of Communications and New Business Development. “Plus, the eCommerceBytes.com survey provides us with areas of where we can improve our service and where we are doing a good job.”

With more than 2,600 shops and 500,000 items, tour Ruby Lane and see why online sellers and shoppers have trusted the site since 1998.

To learn more about the site, participate in anniversary promotions, and/or to open a shop, go to: www.Rubylane.com. To view the full survey results on eCommerceBytes.com, go to: http://www.ecommercebytes.com/cab/abu/y213/m02/abu0328/s04.

“We are honored that our shop owners think so highly of Ruby Lane,” says Pekarek. “Our culture is about caring sellers, quality items at great values, and outstanding customer service.”

About Ruby Lane

Since 1998, Ruby Lane has brought together individually-owned shops offering unique items from around the world. Today, Ruby Lane offers more than 500,000 items in inventory ranging from antique furniture to depression glass, fine china, vintage jewelry, heirloom linens, books, stamps, paintings, sculpture, hand-blown glass, and ceramics from more than 2,600 shops. Visit www.Rubylane.com.

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