|By Business Wire||
|March 6, 2013 08:05 AM EST||
Vivint™, the largest home automation services company in North America, today announced it won the 2013 People’s Choice Stevie Award for Favorite Customer Service provider in the “other industries” category.
More than 211,000 online votes were cast in the worldwide public vote, which was conducted as part of the seventh annual Stevie Awards for Sales and Customer Service, the world’s top sales awards, contact center awards, and customer service awards.
Vivint also received a Silver Stevie® Award for Customer Service Department of the Year. In addition, Tim Izatt, director of customer services at Vivint, was honored with a Silver Stevie Award for Contact Center Leader of the Year.
“It’s validating to receive recognition from the people who interact with us every day,” said Steve Dixon, vice president of customer experience and operations at Vivint. “Our customers come first in every aspect of our company, and we’re delighted to see our efforts do not go unnoticed. To receive this world-renowned award is a huge honor, and we extend congratulations to the entire customer care team for their continued dedication and hard work.”
More than 1,100 entries from organizations of all sizes and in virtually every industry were submitted to this year’s competition, an increase of 10% over 2012. Finalists were determined by the average scores of 120 professionals worldwide, acting as preliminary judges. More than 100 members of eight specialized judging committees determined Stevie Award placements from among the Finalists during final judging this year.
The awards were presented to honorees during a gala banquet on Monday, February 25 at the Paris Hotel in Las Vegas. More than 300 nominated customer service and sales executives from the U.S.A. and several other countries attended.
To view 2013 Stevie winners in all categories, visit www.StevieAwards.com/sales.
Vivint is a leading provider of home technology services in North America. Vivint’s technology-based platform integrates a wide range of wireless features and components that deliver simple, affordable home security, energy management, home automation, and solar solutions. In 2011, Vivint's Home Automation package and Advanced Security package received a Consumers Digest "Best Buy" rating. Dedicated to protecting families, increasing energy efficiency, and simplifying lives, Vivint has more than 13 years of experience and supports over 700,000 customers throughout the United States and Canada. For more information, visit the company’s website at www.vivint.com.
About The Stevie Awards
Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards at www.StevieAwards.com.