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Systems Made Simple Enables Department of Veterans Affairs to Convert More than 30 Percent of Disability Claims into Digital Files

Systems Made Simple, Inc. (SMS), a leading provider of IT systems and services to support critical architecture, data and application challenges in the healthcare industry, today announced that its work on the Veterans Benefits Administration (VBA) Document Conversion Services (DCS) contract has enabled the Department of Veterans Affairs (VA) to convert more than 30 percent of current disability claims into digital files.

“We fully support the VA’s initiative for digital document conversion, as this program works to alleviate the burden of mass amounts of paper claims while enhancing data accuracy and operational efficiencies – all with the goal of ensuring Veterans’ needs are met more quickly,” said Al Nardslico, President of Systems Made Simple. “The document conversion program is a significant initiative by the VA to streamline the “well-deserved” support our Nation's Veterans receive, and we are proud to be part of it.”

The DCS program is the key engine for the VA’s Veterans Claims Intake Program (VCIP) which aims to enhance the use of electronic claims processing through the creation of digital, searchable files. As the prime contractor on the DCS contract, SMS has architected one of the highest volume document digitization programs in existence. The operation is a major lever in supporting the VA’s goal of reducing the amount of time required to establish, develop, rate and pay Veteran claims. Through the program, the VA has converted more than 165 million pages of claims documents to digital images, adding more than one million files each day into the Veterans Benefits Management System (VBMS) –VA’s paperless claims processing system.

Under the three-year, $220 million contract, SMS receives source materials from VA Regional Offices – including printed and handwritten content such as paper, photographs, fax, eFax, microfilm, microfiche, CD/DVDs and flash drives – and converts them to standardized, indexed, searchable electronic documents. The conversions also support long-term storage of the original materials.

The program is part of the Transformation Twenty-One Total Technology (T4) contract vehicle, of which SMS serves as one of the seven prime technology contractors reserved for certified Service-Disabled Veteran-Owned Small Businesses.

About SMS

Systems Made Simple (SMS) is a Service-disabled, Veteran-owned Business that delivers leading IT solutions to Fortune 500 customers and federal agencies, including the Department of Veterans Affairs, Environmental Protection Agency and General Services Administration. For more than 20 years, SMS has provided program management, integration services, data management, and systems and software engineering that address unique business and operational challenges. Each healthcare system developed by SMS is customized to enhance day-to-day business transactions, maximize efficiencies, eliminate risks, reduce costs and improve healthcare outcomes. To learn more, visit

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