|By Business Wire||
|August 7, 2013 08:31 AM EDT||
RingCentral, Inc., a leading provider of cloud business communications solutions, today announced that Synergy Companies, a company with 350 employees that partners with local utilities to implement energy saving portfolios, replaced its legacy on-premise phone system with RingCentral’s cloud business communications solution.
Synergy Companies chose RingCentral because it offers the features the company needs, easily scales as the organization grows and ties together multiple offices within one integrated phone system.
Limitations of Legacy On-Premise Phone Systems
The on-premise phone system that Synergy Companies used is commonly referred to as a private branch exchange or PBX. These systems were designed for the 1980s when employees came into the office, communicated by landline phones and stopped communicating when they left the office. The on-premise PBX was not designed for today’s mobile-centric work life with bring your own device (BYOD) policies, multiple forms of communication and an increasingly mobile and dispersed workforce.
A Cloud Solution Designed for Today’s Work World
In contrast, RingCentral’s cloud-based solution optimizes communications anywhere, anytime. It gives employees the flexibility to communicate using one business number via a variety of business and personal devices including smartphones, tablets, desk phones and PCs. It increases productivity as administrators do not need specialized technical skills to manage the solution. Using the simple-to-use mobile app and web portal, employees can manage their own phone preferences without IT help.
“Our on-premise PBX couldn’t tie together our six different locations within one system and it offered a lot of features we didn’t need. With RingCentral we get the features we need along with the ability to integrate multiple offices. At the same time, it easily scales with us as we grow. When we add a user, RingCentral simply overnights us a desk phone and we simply plug it in wherever we need it,” said Matt Clark, director of marketing for Synergy Companies.
RingCentral is also good for Synergy Companies’ bottom line.
“With RingCentral, we’ve added a lot more users than we had before but our telecommunication costs are less than with the old system,” added Clark.
To learn more about how RingCentral’s cloud solution compares to legacy on-premise phone systems go to: http://www.ringcentral.com/office/comparison.html
RingCentral is a leading provider of cloud business communications solutions. The company provides flexible and cost-effective services that support distributed workforces, mobile employees and the proliferation of “bring-your-own” communications devices. RingCentral enables convenient and effective communications for businesses across all their locations, all employees, all the time, thus fostering a more productive and dynamic workforce. Headquartered in San Mateo, California, RingCentral is privately held with backing from Sequoia Capital, Khosla Ventures, Cisco, Scale Ventures, and DAG Ventures. For more information on RingCentral products, call 1-877-268-2403 or visit www.ringcentral.com.