|By Marketwired .||
|August 8, 2013 11:03 AM EDT||
CLEVELAND, OH--(Marketwired - August 08, 2013) - MCPc announced today that it is the recipient of the Cisco Channel Customer Satisfaction Excellence rating, the highest possible distinction in Cisco's Channel Partner Program. The Channel Customer Satisfaction Excellence assessment is based upon the customer satisfaction results captured in the Cisco Partner Access Online tool (www.cisco.com/go/pal). Each measurement period, Cisco acknowledges Certified Partners like MCPc that have the highest customer satisfaction distinction within each geographic region. This is the 15
This Cisco Channel Customer Satisfaction Excellence achievement comes on the heels of MCPc receiving Cisco Partner Summit Global awards in the areas of Architectural Excellence - Borderless Networks and Public Sector Emerging Partner of the Year - Collaboration. MCPc is already identified as a Cisco Cloud Builder Partner, and Cisco Gold Partner. MCPc is one of less than 150 Cisco Gold Partners in the United States (less than 1% of all Cisco Certified Partners) to hold the distinction of Gold Partner. MCPc's solution architect and engineer corps includes more than 60 Cisco certified engineers, including several holding Cisco Certified Internetwork Expert (CCIE) certification. To assist the industry in distinguishing the top internetwork experts worldwide, Cisco introduced the CCIE certification in 1993. Today, CCIE certification holders represent less than 3% of all certified Cisco professionals and less than 1% of the networking professionals worldwide.
"We are thrilled to receive this distinction," said Jed Ayres, Senior Vice President of Partner Management & Marketing at MCPc. "Our clientele has come to expect nothing less, and this recognition is a humbling reflection of our dedication to our clients. We are excited to maintain this cadence of service," Ayres continued.
Cisco and the Cisco Channels Team expressed gratitude to MCPc and its management team, as the rating of Channel Customer Satisfaction Excellence is a core value shared by both organizations. Cisco and MCPc acknowledge that this core value is a key driver of the current and future success of both companies.
"As the MCPc personnel working closest with our counterparts at Cisco, this recognition is meaningful," said Paul Stancil, the Cisco Partner Alliance Manager for MCPc. "We work with Cisco every day to do the heavy lifting that benefits our clients in profound ways. Being identified as a top performer underscores the responsibility we feel in delivering the best systems imaginable."
The distinction of Cisco Channel Customer Satisfaction Excellence will be represented in the Cisco Partner Locator (www.cisco.com/go/partnerlocator) with a special star indicator representing this achievement. This achievement was awarded as part of Cisco's worldwide assessment process.
Cisco is the worldwide leader in IT that helps companies seize the opportunities of tomorrow by proving that amazing things can happen when you connect the previously unconnected. For ongoing news, please go to http://thenetwork.cisco.com.
MCPc delivers scalable solutions to host, secure and optimize an anyplace workspace-helping clients empower their employees to work from anywhere, and on any device. The company is a top 100 solution integrator, driven by partnerships with the world's leading technology providers. Headquartered in Cleveland, and with branch locations across the United States, MCPc maintains practice areas in data center and virtualization, borderless networks, collaboration, personal systems, mobility, imaging and printing, and professional and managed services.
From the data center to the desktop and into the cloud, MCPc ensures client success by leveraging IT to drive business performance, improve productivity and increase revenue. For more information, visit www.anyplaceworkspace.com, www.MCPc.com, subscribe to MCPc's business technology blog, or connect with the company on LinkedIn, Twitter, Facebook or Google+.