SYS-CON MEDIA Authors: Lori MacVittie, RealWire News Distribution, Cynthia Dunlop, Mark O'Neill, Kevin Benedict

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MTI America Boosts Client Portal

To help busy workers’ compensation adjusters and case managers better manage clinical concerns, costs and utilization, MTI America, a workers’ compensation ancillary cost-containment company, has upgraded its client portal.

Accessible 24/7, the comprehensive site contains the claim’s entire ancillary history from initial referral to claim closure. Case managers and adjusters can quickly view nursing and imaging reports, prescription data, upcoming events, and complete service history.

“Migration to an electronic platform allows us to deliver increased business efficiency and transfer information in as close to real time as possible,” said Cem Kus, CEO of MTI America. “It enables fast, actionable business decisions, ensuring our client’s success and quality care for the injured worker while also reducing claims costs.”

The system streamlines communication and facilitates requests for services and quotes. Adjusters and nurse case managers can use the portal to easily submit referrals for:

  • Complex care and home health care
  • Durable medical equipment and medical supplies
  • Transportation
  • Translation
  • Air ambulance and medical escorts
  • Diagnostic imaging services

Additionally, claims managers can handle authorizations, manage utilization, retrieve service history by discipline, and request and access reports. “Our automated software tools support all our services and keep communication flowing with clients,” Kus noted. “Fast, simple, effective communication is the key to efficient care delivery and claims management.

To register to use MTI America’s portal, please go to https://www.mtiamerica.com/manage/client_login.php.

MTI America provides customized, cost-containment ancillary services to workers’ compensation insurance companies, third-party administrators and self-insured employers. Services encompass complex care and home health care, transportation, translation, air ambulance and medical escorts, durable medical equipment and medical supplies, and diagnostic imaging services. Through a matrix of these interconnected disciplines, MTI America maximizes efficiencies, fosters good communication and reduces clients’ costs. Serving clients nationally from its base in Pompano Beach, Fla., MTI America was established in 1992 and can be reached at 800-553-2155 or via www.mtiamerica.com.

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