rlebherz wrote: Alf,
Interesting article. I think the Cloud services and cloud infrastructure lines are a bit blurred, but I agree with most of what you are saying.
Dont underestimate the SLA's role in accountability. For companies that have dynamic requirements and no down time can be afforded, make sure you have very tight SLAs. For example, OpSource provides a 100% SLA in the cloud and 100%SLA around production application environments. Now 100% is ideally perfect, it comes down to accountability, yo...
SHENZHEN, China and LOS ANGELES, Sept. 27 /PRNewswire-FirstCall/ -- Universal Travel Group (BULLETIN BOARD: UTVG) , which through its wholly owned subsidiary Yu Zhi Lu Aviation Service Company Ltd. ("YZL") operates as a China-based aviation services company, announced today that it has commenced operations at its new World Journey Call Center located in Shenzhen, China.
The new facility has a staffing capacity of more than one hundred operators, and will serve as a 24-hour telephone-based customer service channel for delivering the Company's core services of airplane ticket, hotel, and restaurant bookings. The call center will also function as a platform for the rollout of a host of new travel logistical services. This new level of service includes travel logistics such as car rental, livery services, itinerary planning, and comprehensive logistics management services for conferences. Management believes that both the center and the expanded service offerings have the potential to increase revenues in the near- and long term.
Jiangping Jiang, President and CEO of Universal Travel Group, said, "The new World Journey Call Center is a significant step in the Company's growth plan to become a leading provider of travel and tourism services in China by providing easy access to turnkey solutions for both the leisure and business traveler. The new call center enables customers to utilize our core services from the convenience of their homes or offices, and also adds a new layer to our service offerings."
About Universal Travel Group
Universal Travel Group, through its wholly owned subsidiary, Yu Zhi Lu Aviation Service Company Ltd. ("YZL"), is engaged in travel services pertaining to domestic and international lines through Hong Kong, Macau, and Taiwan. The Company's core services include dynamic booking for air tickets, hotels, and restaurants, as well as tour routing for customers. For more information, visit http://www.chutg.com/ or http://www.otcfn.com/utvg.
The Private Securities Litigation Reform Act of 1995 provides a "Safe harbor" for forward-looking statements. Certain of the statements contained herein, which are not historical facts, are forward-looking statements with respect to events, the occurrence of which involved risks and uncertainties. These forward-looking statements may be impacted, either positively or negatively, by various factors. Information concerning potential factors that could affect the company is detailed from time to time in the company's reports filed with the Securities and Exchange Commission.
For further information, contact:
At the Company:
Universal Travel Group
Jacalyn Guo
Investor Relations
(310) 443-4151
jacalyn@chutg.comhttp://www.chutg.com/
Investor Relations:
OTC Financial Network
Peter Clark
Investor Relations
781-444-6100, x629
peter@otcfn.comhttp://www.otcfn.com/utvg
Universal Travel Group
CONTACT: Jacalyn Guo, Investor Relations of Universal Travel Group, +1-310-443-4151, jacalyn@chutg.com; or Investor Relations, Peter Clark of OTC Financial Network, +1-781-444-6100, ext. 629, peter@otcfn.com