|By Business Wire||
|September 12, 2013 03:24 PM EDT||
Research and Markets (http://www.researchandmarkets.com/research/7js44z/a_sustainable) has announced the addition of the "A Sustainable Approach to Hosted IP Telephony and UCC Services Deployment - Ensuring the Long-term Viability of Communications Investments" report to their offering.
Businesses increasingly deploy hosted Internet protocol (IP) telephony and unified communications and collaboration (UCC) services in order to gain flexibility, reduce costs and risks associated with communications investments, and more effectively support remote branch office and mobile workers. This article provides a guide to a structured and sustainable deployment of hosted IP telephony and UCC services. It can help businesses maximize their return on communications investments and leverage technology for a competitive advantage.
Businesses increasingly leverage communications and information technologies (IT) to improve business agility and more effectively meet shifting market and workforce requirements. Over the years, communications and IT budgets have grown considerably as businesses seek to enable higher employee productivity and superior customer service. However, economic uncertainty and accelerated technology development are compelling businesses to apply a
more cautious approach to communications and IT investments.
More specifically, customers are looking for flexible deployment models that reduce risk and upfront costs while providing faster access to advanced functionality. As a result, cloud architectures and as-a-service business modelssoftware-as-a-service (SaaS), communications-as-a-service (CaaS), etc. are gaining significant appeal among business customers.
Over the past decade, hosted IP telephony and cloud UCC services have matured and are offering a compelling value proposition to businesses of various sizes and vertical industries. This study discusses the benefits of outsourcing communications from a trusted service provider partner; identifies the best fit in terms of matching organizational composition, existing communications infrastructure, and end-user needs; and proposes a methodology for assessing hosted IP telephony and UCC solutions and providers.
Key Topics Covered:
1. Executive Summary
3. The Hosted Communications Value Proposition
- Factors Driving Hosted Communications Adoption
The Best Fit
4. A Structured Approach to Hosted IP Telephony and UCC Services Deployment
6. Legal Disclaimer
For more information visit http://www.researchandmarkets.com/research/7js44z/a_sustainable