|By PR Newswire||
|September 18, 2013 04:33 AM EDT||
-- Collaboration between OEMs and third-party service providers to develop one-stop calibration and repair solutions will be crucial
KUALA LUMPUR, Malaysia, Sept. 18, 2013 /PRNewswire/ -- The uptake of calibration and repair services in Southeast Asia is growing, driven by regulatory factors that emphasize ISO standards. End users want to be compliant and ensure accuracy of instrumentation performance to maintain the quality accreditation of their businesses. The shift of various manufacturing bases from China to Southeast Asia has further widened market potential as increasing foreign investments fuel the growth of the consumer electronics, industrial and automotive end-user segments.
New analysis from Frost & Sullivan (http://www.testandmeasurement.frost.com), Calibration and Repair Services Market in Southeast Asia, finds that the market earned revenues of US$198.4 million in 2012 and estimates this to reach US$296.9 million in 2017. The end-user segments covered in the study include telecommunications, aerospace and defense, consumer electronics, industrial and automotive, education, and medical.
"Multinational corporations in Southeast Asia have a strong need to maintain the performance and quality of their products and references, and hence, place high emphasis on quality calibration," said Frost & Sullivan Measurement and Instrumentation Industry Analyst Susan Sahayan. "They generally do not compromise on quality for price and exhibit a higher level of awareness on calibration and repair than smaller local companies."
However, cost remains a key criterion for domestic enterprises, leading to intense competition, pricing wars, and lower margins for calibration and repair service providers. Small and medium businesses tend to drive a hard bargain and the reduced pricing makes it difficult for the service providers to address all their demands.
Therefore, partnerships between OEMs and third-party service providers will be important to address the wide range of calibration and repair needs in the market. In fact, end users prefer one-stop solutions rather than employing multiple vendors to perform different calibration and repair tasks.
"Market participants must strengthen their data management tools and features to provide better value to customers," observed Sahayan. "The availability of information online gives visibility into order status, calibration due dates, booking services, and software updates, and enables smooth management of data for customers."
Improving end-user knowledge on calibration and repair through training sessions, workshops, seminars and conferences too will go a long way in encouraging the use of repair and calibration services.
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