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Tenco Shopping Centers implement the AuraPortal Business Process Management (BPM) software

Tenco has implemented the AuraPortal solution to automate the back office processes that support the entire structure of the holding company and its shopping centers, geographically located throughout Brazil.

Tenco1The implementation of AuraPortal(*) is part of the action plan to equip the company with the most efficient and innovative technology.

(*)AuraPortal has been distinguished with advantage over its competitors by Ovum in the Decision Matrix (2011) report and by other renowned analyst firms.

The consultancy firm Cosin Consulting designed the Processes, while the AuraPortal partner consultant, Gestão Inovadora, with many years of experience in Brazil, was responsible for Modeling the processes using the BPMN standard, including the creation of the forms, the construction and parameterization of Portals to enable communication and collaboration with external users, the definition and implementation of user profiles, etc. Gestão Inovadora was also responsible for implementing the system, the ERP integration to import data, defining and applying Simulations, training the maintenance team and users, etc.

In just 60 days, 25 classes of process had been automated in the Finance, Accounts, HR, IT and Purchasing departments and the forecasted training program had been carried out.

 

Tenco3ABOUT TENCO SHOPPING CENTERS

With over two decades of market activity, numerous success stories and pioneering projects in the sector, Tenco Group develops, manages and commercializes shopping centers across Brazil. The company, which had grown at an alarming rate over the past few years, attributes its success to the good performance of current operations, its strong relationships with the country’s major brands, the know-how achieved through its commitment to technological innovation and its full-service character, acting comprehensively in all its projects.

In 2012, Tenco invested around US$230 million in new projects, and in 2013 it expects earnings of over US$30 million and the launch of six new projects.

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AuraPortal, BPM, BPMS, CRM, CRM automation, CAASPRE Consulting, Gartner, Business Process Management, Rules Engine, Process Engine, Document Management, Portals, Intranet/Extranet, Supply Chain, Process Models, Summit, Business Users, Consultants, Independent IT Companies, Sales Agents, Partners.