|By Business Wire||
|September 24, 2013 02:27 PM EDT||
Avtex, a national provider of customer experience technologies and services announces its annual conference taking place on October 3, 2013, with the theme Engage: Navigating the Digital Journey.
This year’s conference will feature two keynote speakers discussing the importance of the role of the customer and customer experience. Lou Carbone is the Founder, President and Chief Experience Officer of Experience Engineering, Inc. and author of “Clued In – How to Keep Customers Coming Back Again and Again.” Kieran Folliard, a local entrepreneur, will share his story on developing successful businesses and how to always keep the customer first.
“We have heard from many of our clients that providing great experiences to their customers is a top priority,” said George Demou, President of Avtex. “We have designed this year’s conference to provide guidance and education on how to align with the latest technology trends to do just that.”
Engage will feature 15 breakout sessions focusing on how key topics such as mobility, big data, social and the cloud are impacting the strategy for marketers, contact center professionals and IT professionals. The conference is free of charge and will be held on October 3rd at the Sofitel in Minneapolis, MN. More information and online registration can be found at www.engageevent.net
Avtex, a Pohlad Family Company, provides professional services and strategic consulting encompassing a full 360° suite of solutions including user experience design, application development, unified communications, contact centers, portals, business intelligence, and customer relationship management. Driven by technology know-how and passionate about customer experience, Avtex is uniquely qualified to help clients deliver exceptional experiences to their customers using technology. Backed by strategic partnerships with Microsoft and Interactive Intelligence, Avtex is truly a breadth and depth provider of customer experience technology solutions. Find out more about Avtex online at www.avtex.com or follow Avtex on Twitter at @avtex.