|By Marketwired .||
|December 3, 2013 10:03 AM EST||
CHICAGO, IL -- (Marketwired) -- 12/03/13 -- Keno Kozie Associates, a leading provider of information technology design, service and support to law firms and legal departments, announces Slevin & Hart P.C. has chosen the company to bring managed services to the firm.
Under the current arrangement, Keno Kozie monitors Slevin & Hart's network and oversees all upgrades and patches. Keno Kozie also assists with the management of all hardware and software assets.
"They help complement whatever staff we have on site," stated Tony Buffkin, information technology manager at Slevin & Hart. "As a smaller firm, we have found that Keno Kozie provides a cost-effective and comprehensive set of services, and they perform everything at a high level."
In addition, Slevin & Hart pointed out several situations where Keno Kozie's help has already provided real value to his department and the firm:
- Spam-filtering issues
- Help desk support
- Desktop upgrade
- Security and vulnerability testing
- Disaster recovery
- Software Alternatives
The firm also plans to use Keno Kozie's help with its document management system.
Since working with Keno Kozie, the firm's recurring monthly expenses have dropped 25 percent, while the average response time on issues has plummeted from two days to 15 minutes.
"We are happy that Slevin & Hart has chosen to work with us for their IT needs," stated Sue Keno, vice president of Keno Kozie. "They are a great firm and we really enjoy working with their team and look forward to a long relationship."
A full case study on this relationship can be found at http://www.kenokozie.com/articles/slevin-hart-finds-seamless-it-managed-services-support-with-keno-kozie/
About Keno Kozie
Keno Kozie Associates, Ltd. (www.kenokozie.com) has been providing information technology design, service and support to leading law firms and legal departments since 1988. Hundreds of firms have chosen Keno Kozie to provide IT consulting, system integration, advanced application integration, 24/7 help desk support, training, and managed services. The company maintains partnerships with many leading software and hardware vendors to provide clients with optimal value and support.