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SRAM Recalls Derailleurs for Bicycles Due to Fall Hazard

WASHINGTON, Dec. 4, 2013 /PRNewswire-USNewswire/ -- Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.


Recall Summary

Name of Product: Bicycle chain derailleurs

Hazard:  The rear derailleur's rear pivot pin can loosen or dislodge causing the rear derailleur to jam or interfere with the wheel, posing a fall hazard.

Remedy:  Consumers should immediately stop using bicycles with the recalled SRAM RED derailleurs and return the bicycles to the place of purchase or any SRAM dealer for a free replacement, including installation. Consumers who bought the derailleurs as a stand-alone product can take them to the place of purchase for a free replacement or, for those who can make the equipment change themselves, contact SRAM for instructions on how to return the recalled product for the free replacement.

Consumer Contact:  SRAM at (800) 346-2928 between 9 a.m. and 5 p.m. Monday through Friday CT or online at and click on "Recall Information" for more information.

Photos are available at

Recall Details

Units: 1,700

Description: The SRAM RED WiFLi Rear Derailleur is a device that moves a bicycle chain gears on the rear wheel. The name SRAM RED and the serial number of the derailleur are located on the back of the inner pulley wheel cage plate and visible when looking thru the spokes of the bicycle wheel.  Serial numbers of affected products begin with one of the following four-digit codes:

            31T2                37T2                43T2                49T2                03T3                09T3

            32T2                38T2                44T2                50T2                04T3                10T3

            33T2                39T2                45T2                51T2                05T3                11T3

            34T2                40T2                46T2                52T2                06T3

            35T2                41T2                47T2                01T3                07T3

            36T2                42T2                48T2                02T3                08T3

The recalled derailleurs manufacturing dates are September 2012 through March 2013.

Incidents/Injuries: The firm has received reports of 43 incidents in the U.S. with one report of scrapes and bruises. 

Sold at: Specialty bicycle retailers nationwide from September 2012 to November 2013 for approximately $380 as an aftermarket installation.  They were also sold as original equipment on new high-end bicycles.

Manufacturer: SRAM, LLC, of Chicago, Ill.

Manufactured in: Taiwan

The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about your experience with the product on

Media Contact
Please use the phone numbers below for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800

CPSC Consumer Information Hotline
Use this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)Times: 8 a.m.5:30 p.m. ET;
Messages can be left anytime
Hotline can be used to get product safety and other agency information and to report unsafe products.

SOURCE U.S. Consumer Product Safety Commission

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