|By PR Newswire||
|December 4, 2013 11:01 AM EST||
WASHINGTON, Dec. 4, 2013 /PRNewswire-USNewswire/ -- Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Bicycle chain derailleurs
Hazard: The rear derailleur's rear pivot pin can loosen or dislodge causing the rear derailleur to jam or interfere with the wheel, posing a fall hazard.
Remedy: Consumers should immediately stop using bicycles with the recalled SRAM RED derailleurs and return the bicycles to the place of purchase or any SRAM dealer for a free replacement, including installation. Consumers who bought the derailleurs as a stand-alone product can take them to the place of purchase for a free replacement or, for those who can make the equipment change themselves, contact SRAM for instructions on how to return the recalled product for the free replacement.
Consumer Contact: SRAM at (800) 346-2928 between 9 a.m. and 5 p.m. Monday through Friday CT or online at www.sram.com and click on "Recall Information" for more information.
Photos are available at http://www.cpsc.gov/en/Recalls/2014/SRAM-Recalls-Derailleurs-for-Bicycles/
Description: The SRAM RED WiFLi Rear Derailleur is a device that moves a bicycle chain gears on the rear wheel. The name SRAM RED and the serial number of the derailleur are located on the back of the inner pulley wheel cage plate and visible when looking thru the spokes of the bicycle wheel. Serial numbers of affected products begin with one of the following four-digit codes:
31T2 37T2 43T2 49T2 03T3 09T3
32T2 38T2 44T2 50T2 04T3 10T3
33T2 39T2 45T2 51T2 05T3 11T3
34T2 40T2 46T2 52T2 06T3
35T2 41T2 47T2 01T3 07T3
36T2 42T2 48T2 02T3 08T3
The recalled derailleurs manufacturing dates are September 2012 through March 2013.
Incidents/Injuries: The firm has received reports of 43 incidents in the U.S. with one report of scrapes and bruises.
Sold at: Specialty bicycle retailers nationwide from September 2012 to November 2013 for approximately $380 as an aftermarket installation. They were also sold as original equipment on new high-end bicycles.
Manufacturer: SRAM, LLC, of Chicago, Ill.
Manufactured in: Taiwan
The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov.
Please use the phone numbers below for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800
CPSC Consumer Information Hotline
Use this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)Times: 8 a.m. – 5:30 p.m. ET;
Messages can be left anytime
Hotline can be used to get product safety and other agency information and to report unsafe products.
SOURCE U.S. Consumer Product Safety Commission