SYS-CON MEDIA Authors: Jayaram Krishnaswamy, Lori MacVittie, Gilad Parann-Nissany, Unitiv Blog, Bob Gourley

News Feed Item

Wireless Warranty Specialist Inhance Technology Named in Deloitte Fast 50

Inhance Technology, which helps wireless carriers and retailers build next-generation device protection programs across North America, UK and the rest of the world, has been selected in the Deloitte Fast 50. The company, which operates its North American headquarters in Cambridge, MA, is based in Cork and was included in the Deloitte Fast 50 for Ireland at number four – the highest new entry. Inhance Technology customers include Best Buy and The Carphone Warehouse.

Inhance Technology (www.inhancetechnology.com), which works with wireless retailers, carriers and insurance companies, achieved a growth rate of 847%, more than double the average of the remaining Fast 50 companies in this year’s ranking. Inhance Technology, which is amongst Deloitte’s 200 fastest growing technology companies in Europe, has developed next generation device protection software which is combined with its full business support package for device warranty programs.

Inhance Technology’s CEO, Paul Prendergast said that the company’s growth is being driven by its unique end-to-end mobile protection solution which enables its wireless business customers boost profitability and reduce costs.

“This is achieved through our three pillar approach which is unique to the market. This combines next generation security technology, retail business implementation support including staff training and full back office support tools. This has helped us grow our clients’ insurance and warranty program attach rates by more than 30% and reduce insurance sales churn by up to 40%.

“Warranty sales are an increasingly important part of a wireless retailer’s income. Two out of three of customers say that insurance and warranty programs become immediately more attractive to buy when our enhanced features are included.

”Wireless retailers are facing huge margin pressure. We are the only provider that can offer wireless retailers a complete go to market package and can implement this as a white label service which boosts customer retention.”

He added, “Customer dependence on wireless devices, including smartphones and tablets, is soaring. Today’s consumers want to protect not only their expensive devices but the data in them. This opens up important new revenue stream opportunities for wireless retailers. Inhance Technology is in a unique position to help them access that.”

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.