SYS-CON MEDIA Authors: Gilad Parann-Nissany, RealWire News Distribution

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PatientPoint to Provide Patient Engagement Solutions to Mercy Health Physicians

PatientPoint® today announced an agreement with Mercy Health Physicians in Cincinnati, Ohio to provide technology solutions and services to help close gaps in care, improve medication adherence for chronic disease and strengthen patient engagement, all of which will elevate the patient experience.

“The PatientPoint product portfolio enables Mercy Health Physicians to engage patients pre-visit, at the point of care and post-visit," said Tom McGuinness, CEO, PatientPoint. “The reach of our waiting room and exam room programs, combined with our coordinated care platform, will provide Mercy Health the unparalleled continuity required to raise the bar in patient engagement.”

Additionally, PatientPoint’s patient engagement, data analysis and content services will help Mercy Health Physicians leverage its investment in the Epic technology platform to improve patient outcomes. "By integrating PatientPoint’s content, library of preventative electronic screenings, and patient outreach capabilities to enhance the current infrastructure at Mercy Health, Mercy Health Physicians will be able to take action on any identified gaps in care as measured by HEDIS (Healthcare Effectiveness Data and Information Set) and implement an efficient care plan," said Raj Toleti, president of coordinated care solutions and chief technology officer, PatientPoint.

The PatientPoint implementation will extend the Epic platform and roll out gaps in care measurement tools using features such as Epic’s MyChart and integrated reporting dashboards. This program will permit the Mercy Health Select accountable care organization (ACO) to optimize quality measures, improve transitions in care and reduce readmissions.

“At Mercy Health, our focus is on delivering the best patient experience possible. PatientPoint will provide us with a way to deploy a market-leading technology that engages patients at each point along the care continuum, which will help us better serve our patients and streamline our operations," said Dan Roth, president, Mercy Health Physicians, and chief medical officer of Mercy Health.

With more than 300 providers, Mercy Health Physicians serves patients throughout southwest Ohio. It is part of Catholic Health Partners, which has 24 hospitals in Ohio and Kentucky and more than 1,500 providers using Epic.

About PatientPoint®

PatientPoint® is the leader and innovator of patient and physician engagement solutions at the point of care. PatientPoint award-winning patient education programs and care coordination platform drive meaningful outcomes for patients, healthcare providers and program sponsors. The PatientPoint Care Coordination Platform is the first mobile-enabled care coordination and patient engagement platform to be prevalidated by the National Committee for Quality Assurance (NCQA) for 2011 patient-centered medical home (PCMH) criteria. PatientPoint serves more than 61,000 physicians across all programs and more than 750 hospitals throughout the U.S., and impacts over 456 million patient and caregiver exposures annually. Learn more at

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