|By Business Wire||
|December 17, 2013 10:10 AM EST||
New technology at Saint Francis Hospital and Medical Center is delivering on a critical need to establish improved and instantaneous communications for both staff and patient satisfaction.
The new technology uses Rauland Responder’s ‘Direct Connect’ to link the Hospital’s nurse call system with staff’s Cisco mobile devices, allowing nursing to communicate with patients and with each other more effectively and instantaneously.
According to Saint Francis, the new system is delivering reliable and improved connectivity to mobile devices, as well as comprehensive reporting on staff and patient call activity. The Hospital requires technologies that offer an open architecture and the ability to grow with expansions in phased upgrades.
“Before using Rauland’s Direct Connect integration, we attempted to use middleware to connect the phones and nurse call,” said Angela Cotton, Clinical Budget Manager at Saint Francis. “That encountered problems from day one, leaving the floors with delayed calls.”
Additionally, the initial installation gave only limited nurse call reporting details, lacking a definition of patient call patterns, call history and staff behaviors needed for effective decision making.
Responder Direct Connect
With a long history using Rauland Responder nurse call, Saint Francis looked to Rauland’s local distributor, TPC Systems, for a solution. The Hospital found that Responder’s Direct Connect technology could easily integrate Cisco mobile phones with the nurse call to quickly improve communication with patients, streamline workflows, and deliver not only better reporting but quieter patient care units. Using the Responder integration, Saint Francis can now see for the first time detailed data on staff workflow, patient calls and patterns for workloads and staff response times.
“Using Direct Connect and Responder’s Reports Manager, we can analyze patient call and nurse response patterns and productivity in an entirely new way,” noted Cotton. “It’s amazing how much quieter the floors are following this integration.”
Responder Staff Terminals
Additionally, Saint Francis placed Responder staff terminals in rooms and departments as part of the nurse call/phone integration. Tailored to each patient care unit based on environment and workflow, the staff terminals further improve communication, productivity and satisfaction. The touchscreens with one-touch alerting are expandable and bring the ability to affect clinical nursing workflow beyond simple signaling devices.
“By using the Responder staff terminals to communicate, we can save 5, 10, 15 minutes of doctor and staff time, and there’s no more need to go locate staff or find them by phone or pager,” said Katherine Stanton, Clinical Informatics Database Analyst. “It’s extremely important in helping us boost workflow and productivity with better communication.”
Staff, Patient Satisfaction
“Our patients love that they can instantly talk from their bed with a nurse no matter where the nurse is located,” added Krystyna Demusz, Nursing Manager. “They’re reassured by the ability to reach their caregiver with no delay. Patient satisfaction has improved, and the units are much quieter.”
About Saint Francis Care: Saint Francis Care is an integrated healthcare delivery system established by Saint Francis Hospital and Medical Center, an anchor institution in north central Connecticut since 1897. Licensed for 617 beds and 65 bassinets, it is a major teaching hospital and the largest Catholic hospital in New England. Other major entities of Saint Francis Care include The Mount Sinai Rehabilitation Hospital, the Connecticut Joint Replacement Institute, the Hoffman Heart and Vascular Institute of Connecticut, the Saint Francis/Mount Sinai Regional Cancer Center, the Joyce D. and Andrew J. Mandell Center for Comprehensive Multiple Sclerosis Care and Neuroscience Research, and Saint Francis HealthCare Partners. Johnson Memorial Medical Center, parent organization of Johnson Memorial Hospital, Evergreen Health Care Center, and Home and Community Health Services is also a Saint Francis Care Partner. Its services are supported by a network of five major Access Centers and eight additional medical office centers sited throughout the region. For more information, visit www.stfranciscare.com.
About Rauland Responder
Rauland-Borg is a respected global leader in the design and delivery of advanced communications, workflow and life-safety solutions for hospitals worldwide, with installations in more than 4,000 acute care hospitals in 40 countries. For more information, visit www.rauland.com.
It's time to face reality: "Americans are from Mars, Europeans are from Venus," and in today's increasingly connected world, understanding "inter-planetary" alignments and deviations is mission-critical for cloud. In her session at 15th Cloud Expo, Evelyn de Souza, Data Privacy and Compliance Strategy Leader at Cisco Systems, discussed cultural expectations of privacy based on new research across these elements
Jan. 25, 2015 09:15 AM EST Reads: 2,021
Recurring revenue models are great for driving new business in every market sector, but they are complex and need to be effectively managed to maximize profits. How you handle the range of options for pricing, co-terming and proration will ultimately determine the fate of your bottom line. In his session at 15th Cloud Expo, Brendan O'Brien, Co-founder at Aria Systems, session examined: How time impacts recurring revenue How to effectively handle customer plan changes The range of pricing a...
Jan. 25, 2015 09:00 AM EST Reads: 2,353
Mobile, the cloud and data have upended traditional ways of doing business. Agile, continuous delivery and DevOps have stepped in to hasten product development, but one crucial process still hasn't caught up. Continuous content delivery is the missing limb of the success ecosystem. Currently workers spend countless, non-value add hours working in independent silos, hunting for versions, manually pushing documents between platforms, all while trying to manage the continuous update and flow of mul...
Jan. 25, 2015 09:00 AM EST Reads: 2,134
Over the last few years the healthcare ecosystem has revolved around innovations in Electronic Health Record (HER) based systems. This evolution has helped us achieve much desired interoperability. Now the focus is shifting to other equally important aspects - scalability and performance. While applying cloud computing environments to the EHR systems, a special consideration needs to be given to the cloud enablement of Veterans Health Information Systems and Technology Architecture (VistA), i.e....
Jan. 25, 2015 09:00 AM EST Reads: 2,451
"At Harbinger we do products as well as services. Our services are with helping companies move their products to the cloud operating systems. Some of the challenges we have seen as far as cloud adoption goes are in the cloud security space," noted Shrikant Pattathil, Executive Vice President at Harbinger Systems, in this SYS-CON.tv interview at Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Jan. 25, 2015 09:00 AM EST Reads: 2,035
After a couple of false starts, cloud-based desktop solutions are picking up steam, driven by trends such as BYOD and pervasive high-speed connectivity. In his session at 15th Cloud Expo, Seth Bostock, CEO of IndependenceIT, cut through the hype and the acronyms, and discussed the emergence of full-featured cloud workspaces that do for the desktop what cloud infrastructure did for the server. He also discussed VDI vs DaaS, implementation strategies and evaluation criteria.
Jan. 25, 2015 09:00 AM EST Reads: 2,254
Things are being built upon cloud foundations to transform organizations. This CEO Power Panel at 15th Cloud Expo, moderated by Roger Strukhoff, Cloud Expo and @ThingsExpo conference chair, addressed the big issues involving these technologies and, more important, the results they will achieve. Rodney Rogers, chairman and CEO of Virtustream; Brendan O'Brien, co-founder of Aria Systems, Bart Copeland, president and CEO of ActiveState Software; Jim Cowie, chief scientist at Dyn; Dave Wagstaff, VP ...
Jan. 25, 2015 09:00 AM EST Reads: 2,347
“The year of the cloud – we have no idea when it's really happening but we think it's happening now. For those technology providers like Zentera that are helping enterprises move to the cloud - it's been fun to watch," noted Mike Loftus, VP Product Management and Marketing at Zentera Systems, in this SYS-CON.tv interview at Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Jan. 25, 2015 09:00 AM EST Reads: 1,734
Bring the world's best IaaS to the world's best PaaS. In their session at 15th Cloud Expo, Animesh Singh, a Senior Cloud Architect and Strategist for IBM Cloud Labs, and Jason Anderson, a Cloud Architect for IBM Cloud Labs, shared their experiences running Cloud Foundry on OpenStack. They focused on how Cloud Foundry and OpenStack complement each other, how they technically integrate using cloud provider interface (CPI), how we could automate an OpenStack setup for Cloud Foundry deployments, an...
Jan. 25, 2015 09:00 AM EST Reads: 2,196
"Application monitoring and intelligence can smooth the path in a DevOps environment. In a DevOps environment you see constant change. If you are trying to monitor things in a constantly changing environment, you're going to spend a lot of your job fixing your monitoring," explained Todd Rader, Solutions Architect at AppDynamics, in this SYS-CON.tv interview at DevOps Summit, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Jan. 25, 2015 09:00 AM EST Reads: 2,426
"Desktop as a Service is emerging as a very big trend. One of the big influencers of this – for Esri – is that we have a large user base that uses virtualization and they are looking at Desktop as a Service right now," explained John Meza, Product Engineer at Esri, in this SYS-CON.tv interview at Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Jan. 25, 2015 09:00 AM EST Reads: 2,019
The consumption economy is here and so are cloud applications and solutions that offer more than subscription and flat fee models and at the same time are available on a pure consumption model, which not only reduces IT spend but also lowers infrastructure costs, and offers ease of use and availability. In their session at 15th Cloud Expo, Ermanno Bonifazi, CEO & Founder of Solgenia, and Ian Khan, Global Strategic Positioning & Brand Manager at Solgenia, discussed this shifting dynamic with an ...
Jan. 25, 2015 09:00 AM EST Reads: 1,921
More and more file-based and machine generated data is being created every day causing exponential data and content growth, and creating a management nightmare for IT managers. What data centers really need to cope with this growth is a purpose-built tiered archive appliance that enables users to establish a single storage target for all of their applications - an appliance that will intelligently place and move data to and between storage tiers based on user-defined policies. In her session a...
Jan. 25, 2015 09:00 AM EST Reads: 2,263
IBM has announced a new strategic technology services agreement with Anthem, Inc., a health benefits company in the U.S. IBM has been selected to provide operational services for Anthem's mainframe and data center server and storage infrastructure for the next five years. Among the benefits of the relationship, Anthem has the ability to leverage IBM Cloud solutions that will help increase the ease, availability and speed of adding infrastructure to support new business requirements.
Jan. 25, 2015 08:00 AM EST Reads: 1,073
CodeFutures has announced Dan Lynn as its new CEO. Lynn assumes the role from Founder Cory Isaacson, who has joined RMS and will now serve as chairman of CodeFutures. Lynn brings more than 14 years of advanced technology and business success experience, and will help CodeFutures build on its industry leadership around its Agile Big Data initiatives. His technical expertise will be invaluable in advancing CodeFutures’ AgilData platform and new processes for streamlining and gaining value from gro...
Jan. 25, 2015 07:00 AM EST Reads: 1,328