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Time Warner Cable Cloud-Based TV Guide Services Improve Customer Viewing Experience

Time Warner Cable is accelerating its rollout of a new guide with cloud-based navigation services that gives customers simplified navigation, more program information, a new VOD portal and better search capability. These new features are available on over 2 million set-top boxes today and will be available on over 6 million boxes by the end of 2014.

Time Warner Cable's DVR Manager (Photo: Business Wire)

Time Warner Cable's DVR Manager (Photo: Business Wire)

“We’ve received great feedback on our new cloud-based guide features and are excited to deliver an even better television experience for our customers,” said Rob Marcus, President and Chief Operating Officer. “We’re investing in improving our video service, making it even easier for our customers to enjoy all of their video choices.”

New Digital Features include:

  • Widescreen HD Guide A new guide in true HD, including a 16:9 aspect ratio
  • Advanced Search and Discovery – The search tool now brings more than simple title searches. In addition to making it easier to search for favorite shows, movies and more, the new “What’s Hot” category highlights popular titles with rich box art and customers can browse titles by Genre. Search itself now returns results after the first letter, bringing up the closest matches first, refined as customers enter additional letters
  • On Demand Portal – All On Demand programs are now featured in one seamless environment, with box art and intuitive ways to find programs you love and discover thousands of new movies and shows available to you through Time Warner Cable
  • DVR Manager – Updated with rich graphics and simplified navigation of recordings and recording schedule, detailed information by series and programs, simplified multiple deletion and more

About Time Warner Cable

Time Warner Cable Inc. (NYSE:TWC) is among the largest providers of video, high-speed data and voice services in the United States, connecting more than 15 million customers to entertainment, information and each other. Time Warner Cable Business Class offers data, video and voice services to businesses of all sizes, cell tower backhaul services to wireless carriers and enterprise-class, cloud-enabled hosting, managed applications and services. Time Warner Cable Media, the advertising arm of Time Warner Cable, offers national, regional and local companies innovative advertising solutions. More information about the services of Time Warner Cable is available at www.twc.com, www.twcbc.com and www.twcmedia.com.

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