SYS-CON MEDIA Authors: Carmen Gonzalez, Sean Houghton, Glenn Rossman, Ignacio M. Llorente, Xenia von Wedel

News Feed Item

Partnership with Consumer Reports and CHPI Adds Medical Group Ratings to CalQualityCare.org

This year, hundreds of thousands of Californians are expected to be newly insured as part of the Affordable Care Act. Where will they and millions of others turn for unbiased information and ratings about the quality of care in the Golden State?

CalQualityCare.org is a free, easy-to-use source for information about the performance of medical groups, hospitals, nursing homes, and other long term care facilities in California. Produced by the California HealthCare Foundation (CHCF), a nonprofit philanthropy, the website offers one-stop shopping and makes it easy to find and compare providers on a range of measures, including patient experience with medical groups and office staff, nursing home staffing levels, and hospital quality, including ER wait times. Users will also find tips and checklists about how to choose a provider, questions to ask, how to pay for care, and what to do if something goes wrong.

Previously, CHCF operated two websites rating hospitals (CalHospitalCompare.org) and nursing homes and other long-term care facilities (CalQualityCare.org). The two sites have been combined into a single site, CalQualityCare.org.

“The fact is health care quality can vary dramatically from provider to provider,” said Andy Krackov, senior program officer at CHCF. “When it comes to choosing a medical group, hospital, or long term care provider, better information makes for smarter choices. CalQualityCare is an easy-to-use site the public can trust.”

Unlike paid and commercial sites, users can be assured the information on CalQualityCare.org is objective and unbiased. There is no advertising (or promotion of one provider over others) and no registration or contact information is required.

Trusted Partners

CHCF partners with the following organizations to produce the data on CalQualityCare.org:

New Medical Group Ratings

The addition of ratings for 170 primary care and specialty physician groups in California is the result of a new partnership among CHCF, Consumer Reports Health, and CHPI, a nonprofit collaborative of health purchasers, plans, providers, and consumers. The organizations are among the first in the nation to make this information widely available to consumers.

“Sharing performance data not only helps generate important conversations among providers, it can lead to one of the most powerful forces driving improvement – educated consumers,” said John Santa, MD, medical director, Consumer Reports Health.

The medical group ratings presented on CalQualityCare.org focus on patient experiences with their doctors, and are based on data collected through CHPI’s annual Patient Assessment Survey (PAS). The rating icons used are the same ones familiar to long-time readers of Consumer Reports. To learn more about the site, see the frequently asked questions page.

In addition to being featured on the CalQualityCare.org website, the physician group ratings are included in a special insert of the February 2014 Consumer Reports magazine (now on newsstands), as well as to subscribers of the Consumer Reports website.

“There is an enormous unmet need for greater transparency in health care, which is essential to improving the entire system,” said Tom McCaffery, CHPI board president. “This partnership with CHCF and Consumers Union is part of our commitment to identify strategies to provide consumers with meaningful data that can help drive real change.”

New Patient Experience Survey

Users should note that CalQualityCare.org currently includes medical group-level data and not ratings of individual physicians. The three sponsors are now fielding a short survey that asks consumers to anonymously rate their individual doctors in California. The results will be used to inform how to help develop ratings of individual physicians in the future.

About the California HealthCare Foundation

The California HealthCare Foundation works as a catalyst to fulfill the promise of better health care for all Californians. We support ideas and innovations that improve quality, increase efficiency, and lower the costs of care. For more information, visit www.chcf.org.

About the California Healthcare Performance Information System

The California Healthcare Performance Information System (CHPI) is a nonprofit, public benefit corporation whose mission is to serve as a trusted source of health care data to measure the quality and affordability of care, report performance ratings to and educate the public about health care value, and drive improvements in health care in California. CHPI produces ratings of California physician groups to help Californians choose health care they can trust. CHPI is a collaborative of California health care purchasers, plans, providers, and consumers. For more information, visit www.chpis.org.

About Consumer Reports

Consumer Reports is the world’s largest independent product-testing organization. Using its more than 50 labs, auto test center, and survey research center, the nonprofit rates thousands of products and services annually. Founded in 1936, Consumer Reports has over 8 million subscribers to its magazine, website, and other publications. Its advocacy division, Consumers Union, works for health reform, food and product safety, financial reform, and other consumer issues in Washington, DC, the states, and in the marketplace. For more information, visit http://www.consumerreports.org.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
"Matrix is an ambitious open standard and implementation that's set up to break down the fragmentation problems that exist in IP messaging and VoIP communication," explained John Woolf, Technical Evangelist at Matrix, in this SYS-CON.tv interview at @ThingsExpo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
P2P RTC will impact the landscape of communications, shifting from traditional telephony style communications models to OTT (Over-The-Top) cloud assisted & PaaS (Platform as a Service) communication services. The P2P shift will impact many areas of our lives, from mobile communication, human interactive web services, RTC and telephony infrastructure, user federation, security and privacy implications, business costs, and scalability. In his session at @ThingsExpo, Robin Raymond, Chief Architect...
What do a firewall and a fortress have in common? They are no longer strong enough to protect the valuables housed inside. Like the walls of an old fortress, the cracks in the firewall are allowing the bad guys to slip in - unannounced and unnoticed. By the time these thieves get in, the damage is already done and the network is already compromised. Intellectual property is easily slipped out the back door leaving no trace of forced entry. If we want to reign in on these cybercriminals, it's hig...
We are reaching the end of the beginning with WebRTC, and real systems using this technology have begun to appear. One challenge that faces every WebRTC deployment (in some form or another) is identity management. For example, if you have an existing service – possibly built on a variety of different PaaS/SaaS offerings – and you want to add real-time communications you are faced with a challenge relating to user management, authentication, authorization, and validation. Service providers will w...
"ElasticBox is an enterprise company that makes it very easy for developers and IT ops to collaborate to develop, build and deploy applications on any cloud - private, public or hybrid," stated Monish Sharma, VP of Customer Success at ElasticBox, in this SYS-CON.tv interview at DevOps Summit, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
The term culture has had a polarizing effect among DevOps supporters. Some propose that culture change is critical for success with DevOps, but are remiss to define culture. Some talk about a DevOps culture but then reference activities that could lead to culture change and there are those that talk about culture change as a set of behaviors that need to be adopted by those in IT. There is no question that businesses successful in adopting a DevOps mindset have seen departmental culture change, ...
Explosive growth in connected devices. Enormous amounts of data for collection and analysis. Critical use of data for split-second decision making and actionable information. All three are factors in making the Internet of Things a reality. Yet, any one factor would have an IT organization pondering its infrastructure strategy. How should your organization enhance its IT framework to enable an Internet of Things implementation? In his session at Internet of @ThingsExpo, James Kirkland, Chief Ar...
WebRTC defines no default signaling protocol, causing fragmentation between WebRTC silos. SIP and XMPP provide possibilities, but come with considerable complexity and are not designed for use in a web environment. In his session at @ThingsExpo, Matthew Hodgson, technical co-founder of the Matrix.org, discussed how Matrix is a new non-profit Open Source Project that defines both a new HTTP-based standard for VoIP & IM signaling and provides reference implementations.
The 4th International DevOps Summit, co-located with16th International Cloud Expo – being held June 9-11, 2015, at the Javits Center in New York City, NY – announces that its Call for Papers is now open. Born out of proven success in agile development, cloud computing, and process automation, DevOps is a macro trend you cannot afford to miss. From showcase success stories from early adopters and web-scale businesses, DevOps is expanding to organizations of all sizes, including the world's large...
DevOps Summit 2015 New York, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that it is now accepting Keynote Proposals. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long development cycles that produce software that is obsolete...
The definition of IoT is not new, in fact it’s been around for over a decade. What has changed is the public's awareness that the technology we use on a daily basis has caught up on the vision of an always on, always connected world. If you look into the details of what comprises the IoT, you’ll see that it includes everything from cloud computing, Big Data analytics, “Things,” Web communication, applications, network, storage, etc. It is essentially including everything connected online from ha...
The security devil is always in the details of the attack: the ones you've endured, the ones you prepare yourself to fend off, and the ones that, you fear, will catch you completely unaware and defenseless. The Internet of Things (IoT) is nothing if not an endless proliferation of details. It's the vision of a world in which continuous Internet connectivity and addressability is embedded into a growing range of human artifacts, into the natural world, and even into our smartphones, appliances, a...
"SAP had made a big transition into the cloud as we believe it has significant value for our customers, drives innovation and is easy to consume. When you look at the SAP portfolio, SAP HANA is the underlying platform and it powers all of our platforms and all of our analytics," explained Thorsten Leiduck, VP ISVs & Digital Commerce at SAP, in this SYS-CON.tv interview at 15th Cloud Expo, held Nov 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
The 3rd International Internet of @ThingsExpo, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that its Call for Papers is now open. The Internet of Things (IoT) is the biggest idea since the creation of the Worldwide Web more than 20 years ago.
SAP is delivering break-through innovation combined with fantastic user experience powered by the market-leading in-memory technology, SAP HANA. In his General Session at 15th Cloud Expo, Thorsten Leiduck, VP ISVs & Digital Commerce, SAP, discussed how SAP and partners provide cloud and hybrid cloud solutions as well as real-time Big Data offerings that help companies of all sizes and industries run better. SAP launched an application challenge to award the most innovative SAP HANA and SAP HANA...