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SYS-CON MEDIA Authors: Carmen Gonzalez, Liz McMillan, Pat Romanski, Marty Puranik, Marco Meinardi

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Idaho Updates Its State Website’s Look and Functionality

Idaho Governor C.L. “Butch” Otter announced that the state of Idaho’s official website, idaho.gov, has an updated appearance and greatly improved functionality.

“We want to make sure your interaction with state government is as pleasant as possible,” Governor Otter said. “Being able to access the information you need, no matter what device you use, is an important step for the future. I’m excited to announce this new site and that no taxpayer dollars were used for its redesign.”

Highlights of the redesigned site include new content for the topics of marriage, birth, death and divorce, as well as the new categories of Taxes & Money, and Driving. The additions were created based on site analytics and user testing.

Key features include the site’s topical navigation, so citizens do not need to know which state agency is responsible for state finances or any other topic, and a mobile-friendly design. The touch-friendly site is designed for seamless use on tablets, smart phones and desktops, as part of Idaho’s ongoing efforts to ensure its online resources are compatible with new mobile devices.

Frequent visitors to idaho.gov will find their most-used pages in the same location, but enhanced. The inside pages are designed to guide citizens to the online services that will help them get things done, whether it’s performing a job search, updating their address with the DMV, or renewing a professional license.

The search box is featured prominently on idaho.gov and indexes all state agencies, plus many state Twitter feeds. Results include the very latest information and related online services offered by the state. Popular online state services include the offender database search; vehicle registration renewal; personal and business tax filing and payments; motor carrier permit, registration and endorsement purchasing; UCC lien searches, filings and amendments; child support payments; and professional license renewals.

The new version of Idaho.gov is the fourth redesign in the 15-year history of the state’s official Web presence. Idaho.gov is managed and operated without tax funds through a public-private partnership between the state and Access Idaho. Access Idaho is a Boise-based company and a wholly owned subsidiary of e-Government firm NIC (NASDAQ: EGOV).

About Access Idaho

Access Idaho is the administrator of Idaho’s official Web portal (idaho.gov) and provider of electronic government solutions for the state. The network manager for the portal is Idaho Information Consortium, a subsidiary of eGovernment firm NIC (Nasdaq: EGOV).

About NIC

NIC Inc. (NASDAQ: EGOV) is the nation’s leading provider of official government websites, online services, and secure payment processing solutions. The company’s innovative eGovernment services help reduce costs and increase efficiencies for government agencies, citizens, and businesses across the country. Our popular self-funded solution allows government to put in-demand services online without using taxpayer funds. The NIC family of companies currently provides cost-effective eGovernment solutions for more than 3,500 federal, state, and local agencies in the United States. Additional information is available at http://www.egov.com.

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