|By PR Newswire||
|January 14, 2014 07:21 AM EST||
FOLSOM, Calif., Jan. 14, 2014 /PRNewswire-iReach/ -- NextBee has spent many years continuously developing and refining its industry-leading loyalty program. A singular focus on the customer experience has led to an adaptive, cloud-based, platform designed to track every action and activity, and integrate all data with any major CRM system. The power of seamlessly merging NextBee's loyalty program activity data with the information within your customer relationship management system cannot be overstated. Who your customers are, what incentives get them excited, and how they prefer to be reached, can all be available at your fingertips.
Keep track of all of your customer's online activities with a near unlimited number of tags. Extend tracking offline through custom printed cards. Easily encourage activity through Facebook, Twitter and other popular social media sites. Segment your highest performing customers and use NextBee's tools to turn them into Brand Advocates. NextBee's flexible rule configurator makes it simple to adjust your program on the go, provide ad hoc points to reward loyal behavior, and optimize your program to achieve the maximum return.
Customizable features allow you to segment loyalty program users based on purchase amount, shopping frequency, and more. Making it simple and straight-forward to develop targeted messaging and rewards that increase the loyalty your customers feel for your brand at a very personal level. NextBee's premier engagement tracking means you will know your customers better than ever before, and they will love you for it in return.
"Customers have grown accustom to being recognized and rewarded for their loyalty," according to Ashish Mohole, Founder and CEO of NextBee, "Whether a sales agent, customer service specialist, or any other employee with regular contact, your customers expect everyone to be knowledgeable of their shopping history and preferences. Your actions will either demonstrate that you know them well, or they may take their business elsewhere. That's simply the level of competition present within today's marketplace."
By seamlessly integrating with Salesforce, NetSuite, Microsoft Dynamics and all other major CRM systems, the value of NextBee's loyalty program increases in three important ways:
- A positive feedback architecture leads to a high reward per dollar spent, and an increasing level of sustainable growth
- Track every purchase, online and off, and easily offer bonus points and other incentives proven to increase customer engagement
- Single sign-on configuration fully integrates with you existing website, including your shopping cart, for a seamless experience for all loyalty program users
Active memberships in loyalty programs are increasing at an annual rate of over 20%. Already, nearly 70% of consumers say that where they shop, online and off, is influenced by whether or not they can earn loyalty rewards. Your customers already love these programs, and so will your bottom line.
Over 300+ restaurants, retail consumer companies, B2B providers, professional sports franchises, insurance and financial corporations, and leading communication companies entrust NextBee with their customer's loyalty. Each looks to NextBee for the best way to leverage their unique products and engage a variety of customers, employees, and other affiliates through advanced programs that still allow for a hands-on approach.
Demonstrations of NextBee's referral program program features are available. Visit NextBee for more information and to schedule a personalized demonstration.
NextBee is a cloud-based software provider focusing on lead acquisition and customer engagement programs. NextBee seeks to build an army of loyal customers who actively engage your brand with excitement and passion. We provide proven value and solutions that work. Resulting in not only customer engagement, but engagement that drives sales. NextBee promotes easy analysis of exactly which customers, rewards, and types of activities are most likely to determine success. Our efforts allow our partners to optimize spending and benefit from the maximum ROI. NextBee creates and rewards excellence, always.
Copyright © 2014 NextBee. All rights reserved
Media Contact: Martin Verni, Next Bee Corporation, 1-800-547-1618, [email protected]
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SOURCE Next Bee Corporation