SYS-CON MEDIA Authors: Elizabeth White, Peter Silva, Liz McMillan, Yeshim Deniz, Pat Romanski

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MD Buyline Releases Q4.2013 User Satisfaction Trending™ Data

MD Buyline announced today its Q4.2013 User Satisfaction Trending data is now available. The information and results of this quarterly data is the result of interviews and surveys conducted by MD Buyline’s industry expert analysts. MD Buyline’s clinical analysts obtain this information for our members, so they may have valuable information to make the best decision for their facility based on real-world results.

For more than 30 years, MD Buyline has been researching medical technologies to create transparency between healthcare providers and medical technology suppliers. This in-depth and dynamic data enables MD Buyline’s clinical analysts to map trending for ratings and end-user feedback on technologies and suppliers.

MD Buyline’s clinical analysts perform market research studies by interviewing end users to evaluate feedback and assign user satisfaction ratings. Suppliers and their technologies are rated on system performance, system reliability, installation/implementation, applications training, service response time and service repair quality. MD Buyline members can review User Satisfaction Trending data on more than 100 medical technologies through MD Buyline’s online portal of proprietary clinical research.

One technology that experienced notable market changes in Q4.2013 is the portable radiographic system market. Based on these changes, MD Buyline clinical analyst Lori Webb, R.T. (R) prepared a Market Intelligence Briefing for this technology. GE ranked first in overall user satisfaction ratings, but dropped from its dominant market position. Carestream Health gained ground by introducing a new product to the market with a unique safety attribute. The new mobile X-ray system has a fully automatic collapsible column. Additionally, the system offers a better field view when driving the machine from patients’ rooms and hospital departments. Ms. Webb also found that users have expressed a willingness to pay extra for this safety mechanism. Continue reading.

For more information or to speak with an analyst, contact MD Buyline at 1-800-375-5463 or send an email to [email protected].

About MD Buyline

Healthcare providers recognize MD Buyline as the leading provider of evidence-based information and research. By creating transparency and fostering consultative relationships, MD Buyline has partnered with providers for more than three decades to identify cost reduction opportunities for purchased services, consumables, capital and IT. Providers rely on MD Buyline’s data and clinical analysts for financial and clinical insight to reach long- and short-term goals. For more information, please visit www.mdbuyline.com, and follow MD Buyline on Twitter, @MDBuyline.

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