SYS-CON MEDIA Authors: Elizabeth White, Yeshim Deniz, Pat Romanski, Nikita Ivanov, Sean Houghton

Blog Feed Post

Ocean provides IT support for customers, in exclusive deal with London data centre, City Lifeline

IT services provider Ocean Intelligent Communications and central London data centre City Lifeline are partnering to provide clients of the two companies with a complete managed IT service. The partnership covers support for both within and beyond the walls of the data centre - giving customers of both companies complete confidence in the resilience of their entire IT infrastructure.

This new venture means that customers operating IT infrastructure from the City Lifeline data centre facility in Clifton Street now have access to a dedicated team of IT engineers from Ocean, whose Network Operations Centre (NOC) is also based in Clifton Street. The partnership enables clients to add dedicated expertise to their own IT team, without the associated headcount cost, using Ocean to swiftly deal with any IT issues within the data centre and freeing up the internal team to focus on day to day aspects of their role. Ocean engineers will be on hand 24/7 - either remotely or by visiting the City Lifeline site - to respond to anything from connectivity issues to an IT security breach.

"At Ocean, we want to build relationships with clients and help them to deliver on their IT strategies by providing as much communications and service as each individual customer requires. We are able to provide ad-hoc, break-fix support as required, but in our experience companies using an offsite data centre want complete confidence that their servers and network communications are being constantly monitored and that any issues are dealt with swiftly, often before the client even realises there is a problem," explains Jason Osmond at Ocean.

"At City Lifeline, we already provide one of the best connected carrier neutral data centres in London. We upgraded to Tier 3 standards some years ago and we operate to ISO27001 security standards. With this new relationship with Ocean, we are able to offer a complete package to our clients who want more comprehensive services, adding real-time management of servers, network communications and operating systems. Together with Ocean, we can be an extension of our customers' IT teams, providing support for their total IT and network infrastructure, not just the data centre," said Roger Keenan at City Lifeline.

This partnership is the next logical step in the evolution of both companies. Ocean has a proven heritage in providing a total managed service for clients with experts across all facets of IT and City Lifeline is the longest established data centre in central London. Together, the two companies now provide an all-round total service to customers, both onsite and offsite. Customers can have total IT peace of mind, with a service tailored to their needs, ranging from simple carrier neutral colocation only, up to complete management of their servers, networks and operating systems.

ENDS

Notes to editors

About Ocean
Ocean Intelligent Communications was formed over 10 years ago with a vision to become the partner of choice for companies looking to enhance and develop their IT and Communications strategy. 10 years on and the vision has been realised with a diverse range of clients entrusting their Consultancy, Design, Project Management, Implementation and Support Services to us.

Our goals and aims for the future are simple, to continue to create and sustain long term partnerships with businesses, delivering managed communications and IT services to enable them to achieve their strategic goals.

For further information about Ocean visit: http://ocean.eu.com/

About City Lifeline
City Lifeline is the leading independent carrier neutral colocation data centre in central London. Lifeline House is situated in an ideal location, just outside the central London Exclusion zone, in the emerging Silicon Roundabout / Tech City district.

With some of the best connectivity in London, the City Lifeline data centre provides a secure, reliable and resilient home for colocating telecoms, networking and server hosting. Its customers have access to the fastest, carrier diverse networks in the UK connecting across the world.

The London data centre offers a first-class, flexible and personal service coupled with the security, reliability and engineering teams to match.

For further information about City Lifeline visit: www.city-lifeline.co.uk

For further information contact:
Raman Sahota / Matthew Brown
Berkeley PR
T: 0118 909 0909
E: [email protected]

Source: RealWire

Read the original blog entry...

More Stories By RealWire News Distribution

RealWire is a global news release distribution service specialising in the online media. The RealWire approach focuses on delivering relevant content to the receivers of our client's news releases. As we know that it is only through delivering relevance, that influence can ever be achieved.

Latest Stories
What do a firewall and a fortress have in common? They are no longer strong enough to protect the valuables housed inside. Like the walls of an old fortress, the cracks in the firewall are allowing the bad guys to slip in - unannounced and unnoticed. By the time these thieves get in, the damage is already done and the network is already compromised. Intellectual property is easily slipped out the back door leaving no trace of forced entry. If we want to reign in on these cybercriminals, it's hig...
The 3rd International Internet of @ThingsExpo, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that its Call for Papers is now open. The Internet of Things (IoT) is the biggest idea since the creation of the Worldwide Web more than 20 years ago.
Fundamentally, SDN is still mostly about network plumbing. While plumbing may be useful to tinker with, what you can do with your plumbing is far more intriguing. A rigid interpretation of SDN confines it to Layers 2 and 3, and that's reasonable. But SDN opens opportunities for novel constructions in Layers 4 to 7 that solve real operational problems in data centers. "Data center," in fact, might become anachronistic - data is everywhere, constantly on the move, seemingly always overflowing. Net...
SYS-CON Events announced today Isomorphic Software, the global leader in high-end, web-based business applications, will exhibit at SYS-CON's DevOps Summit 2015 New York, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Isomorphic Software is the global leader in high-end, web-based business applications. We develop, market, and support the SmartClient & Smart GWT HTML5/Ajax platform, combining the productivity and performance of traditional desktop software ...
How do APIs and IoT relate? The answer is not as simple as merely adding an API on top of a dumb device, but rather about understanding the architectural patterns for implementing an IoT fabric. There are typically two or three trends: Exposing the device to a management framework Exposing that management framework to a business centric logic Exposing that business layer and data to end users. This last trend is the IoT stack, which involves a new shift in the separation of what stuff happe...
The definition of IoT is not new, in fact it’s been around for over a decade. What has changed is the public's awareness that the technology we use on a daily basis has caught up on the vision of an always on, always connected world. If you look into the details of what comprises the IoT, you’ll see that it includes everything from cloud computing, Big Data analytics, “Things,” Web communication, applications, network, storage, etc. It is essentially including everything connected online from ha...
The 4th International DevOps Summit, co-located with16th International Cloud Expo – being held June 9-11, 2015, at the Javits Center in New York City, NY – announces that its Call for Papers is now open. Born out of proven success in agile development, cloud computing, and process automation, DevOps is a macro trend you cannot afford to miss. From showcase success stories from early adopters and web-scale businesses, DevOps is expanding to organizations of all sizes, including the world's large...
The security devil is always in the details of the attack: the ones you've endured, the ones you prepare yourself to fend off, and the ones that, you fear, will catch you completely unaware and defenseless. The Internet of Things (IoT) is nothing if not an endless proliferation of details. It's the vision of a world in which continuous Internet connectivity and addressability is embedded into a growing range of human artifacts, into the natural world, and even into our smartphones, appliances, a...
The Internet of Things promises to transform businesses (and lives), but navigating the business and technical path to success can be difficult to understand. In his session at @ThingsExpo, Sean Lorenz, Technical Product Manager for Xively at LogMeIn, demonstrated how to approach creating broadly successful connected customer solutions using real world business transformation studies including New England BioLabs and more.
"ElasticBox is an enterprise company that makes it very easy for developers and IT ops to collaborate to develop, build and deploy applications on any cloud - private, public or hybrid," stated Monish Sharma, VP of Customer Success at ElasticBox, in this SYS-CON.tv interview at DevOps Summit, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
SYS-CON Events announced today that Gridstore™, the leader in hyper-converged infrastructure purpose-built to optimize Microsoft workloads, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Gridstore™ is the leader in hyper-converged infrastructure purpose-built for Microsoft workloads and designed to accelerate applications in virtualized environments. Gridstore’s hyper-converged infrastructure is the ...
P2P RTC will impact the landscape of communications, shifting from traditional telephony style communications models to OTT (Over-The-Top) cloud assisted & PaaS (Platform as a Service) communication services. The P2P shift will impact many areas of our lives, from mobile communication, human interactive web services, RTC and telephony infrastructure, user federation, security and privacy implications, business costs, and scalability. In his session at @ThingsExpo, Robin Raymond, Chief Architect...
An entirely new security model is needed for the Internet of Things, or is it? Can we save some old and tested controls for this new and different environment? In his session at @ThingsExpo, New York's at the Javits Center, Davi Ottenheimer, EMC Senior Director of Trust, reviewed hands-on lessons with IoT devices and reveal a new risk balance you might not expect. Davi Ottenheimer, EMC Senior Director of Trust, has more than nineteen years' experience managing global security operations and asse...
"Matrix is an ambitious open standard and implementation that's set up to break down the fragmentation problems that exist in IP messaging and VoIP communication," explained John Woolf, Technical Evangelist at Matrix, in this SYS-CON.tv interview at @ThingsExpo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
We are reaching the end of the beginning with WebRTC, and real systems using this technology have begun to appear. One challenge that faces every WebRTC deployment (in some form or another) is identity management. For example, if you have an existing service – possibly built on a variety of different PaaS/SaaS offerings – and you want to add real-time communications you are faced with a challenge relating to user management, authentication, authorization, and validation. Service providers will w...