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SYS-CON MEDIA Authors: SmartBear Blog, Liz McMillan, Kevin Jackson, Peter Silva, Greg Wind

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Research and Markets: 9Th Annual Credit Card Issuers' Identity Safety Scorecard: Preventing Fraud Through Improved Authentication and Customer Engagement

Research and Markets (http://www.researchandmarkets.com/research/mn3sjb/9th_annual_credit) has announced the addition of Javelin Strategy & Research's new report "9Th Annual Credit Card Issuers' Identity Safety Scorecard: Preventing Fraud Through Improved Authentication and Customer Engagement" to their offering.

Javelin's ninth annual Credit Card Issuers' Identity Safety Scorecard analyzes the customer-facing security features and scores of 24 of the nation's top credit card issuers using Javelin's Prevention, Detection, and Resolution Model.

The Scorecard offers timely and actionable benchmarking rankings at a point when card fraud committed with compromised card data has more than tripled between 2010 and 2012 and skimming, malware, and data breaches continue to threaten the security of consumer payment card data.

Scorecard performance shows uneven attention from issuers to each of the critical areas of identity safety, with issuers' support most lacking in sophisticated Prevention measures. This report provides credit card issuers insight into how the industry's customer-facing security measures are affecting recent fraud trends and how issuers can improve their security infrastructure.

Primary Questions

- What customer-facing security measures do major credit card issuers offer?

- How common are the capabilities among credit card issuers?

- What key fraud trends are affecting card security, and what is the connection between data breaches and fraud?

- What environmental factors are influencing the adoption of credit card safety features by issuers?

- In what security options should issuers invest to generate the most substantive fraud-reduction benefits?

Key Topics Covered:

Overview

Primary Questions

Methodology

Scorecard Data

Consumer Data

Prevention, Detection, and Resolution's Model

Executive Summary

Key Findings

Recommendations

Scorecard Awards

Credit Card Lending & Fraud in 2013

Increased Credit Availability Builds Potential for Card Fraud

The Growing Relationship Between Data Breaches and Credit Card Fraud

Account Takeover Common for Card Accounts

Industry and Regulatory Environment

EMV Delayed by Regulatory Burdens?

Mobile Payments

Overall Rankings

Prevention

Rankings

Distinct Areas of Opportunity

Prohibition on SSN

CDCs

Detection

Rankings

Distinct Areas of Opportunity

Review and Respond Two-way Actionable Alerts

CNP Transaction Alerts

Resolution's

Rankings

Distinct Areas of Opportunity

Follow-up From CSRs in 48 Hours

Charge Reversal in 24 Hours

Appendix

Glossary

Related Research

Companies Mentioned

Table of Figures

Companies Mentioned

- American Express

- Associated Bank

- Bank of America

- Barclays

- BB&T

- Cabela's WFB

- Capital One

- Chase

- Citibank

- CSID

- Discover

- Fifth Third

- First National Bank of Omaha

- GE Capital Retail Bank

- MasterCard

- Navy Federal Credit Union

- Nordstrom

- Pentagon Federal Credit Union

- PNC

- RBS

- State Farm

- SunTrust

- Target

- U.S. Bank

- USAA

- ValidSoft

- Visa

- Wells Fargo

For more information visit http://www.researchandmarkets.com/research/mn3sjb/9th_annual_credit

Source: Javelin Strategy & Research

About Research and Markets

Research and Markets is the world's leading source for international market research reports and market data. We provide you with the latest data on international and regional markets, key industries, the top companies, new products and the latest trends.

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