Click here to close now.

SYS-CON MEDIA Authors: Harry Trott, Roger Strukhoff, Pat Romanski, Elizabeth White, XebiaLabs Blog

News Feed Item

docuPAD® from Reynolds Helps Dealers Deliver More Than Just Vehicles

Higher Dealership Profits | Stronger F&I Compliance | Improved Employee Productivity | Better Consumer Experience With the Dealership

DAYTON, Ohio, Jan. 25, 2014 /PRNewswire/ -- In the words of Reynolds and Reynolds' dealership customers, docuPAD® is helping them meet the challenges in the changed world of automobile retailing by enabling them to improve their finance and insurance (F&I) operation across a number of key performance indicators.

As part of Reynolds Retail Management System, docuPAD is an interactive F&I selling and document processing system for automobile retailers that enables dealership personnel to more effectively engage consumers in the finance and insurance steps of a vehicle sale transaction. With docuPAD, the entire F&I process is electronically managed and recorded, including electronic signature capture. (See docuPAD in action.)

In 2013, dealerships using a Reynolds ERA-IGNITE or POWER dealership management system (DMS) delivered nearly 200,000 vehicles through docuPAD.

"What we hear from dealerships using docuPAD is that they're able to go beyond making incremental improvements in F&I," said Jon Strawsburg, vice president of Product Planning for Reynolds. "docuPAD is enabling them to more fully transform their F&I operation and the consumer experience in  the dealership."

Strawsburg cited examples of what dealers have said about the benefits of using docuPAD:

  • General managers at the dealership are crediting docuPAD as a "big factor" in increasing gross profit per retail vehicle. docuPAD enables finance managers to present the full breadth of the dealership's F&I products in ways that are more engaging and detailed for the dealership's customers. As a result, customers are more informed about the F&I products they're purchasing, which can lead to increased sales and reduced chargebacks for the dealer. Watch the video | Read the customer letter.
  • Finance directors note docuPAD helps increase efficiency in the F&I office, which allows the finance department to spend more time selling F&I products instead of filling out paperwork. Read the customer letter.
  • Dealers value how docuPAD helps with disclosure, compliance, and employee accountability. docuPAD is designed to help ensure disclosures are made, signatures are captured, and dealership processes are followed. In addition to capturing the entire deal electronically, reports in docuPAD allow dealers to see which F&I products were presented and for how long. Read the customer letter.

Strawsburg commented that customers of dealership using docuPAD also say the tool improves their car-buying experience. Consumers indicate that docuPAD makes the F&I experience faster, easier, and more interactive. They feel more confident that the deal information is correct and are more likely to recommend the dealership to others. Watch the video.

Additionally, Reynolds research indicates that dealerships using docuPAD can experience:

  • An average of an additional $200 per deal in F&I profit.
  • A 35 percent improvement on average in service contract and maintenance agreement sales.
  • Decreased average F&I delivery time by up to 15 minutes.

In recognition of its unique product attributes, docuPAD is protected by four patents from the United States Patent and Trademark Office. Strawsburg said additional patents are pending.

"Today, compared to before the recession, there are far fewer new car dealerships to sell and service the industry's sales demand that's forecast to be more than 16 million units this year," Strawsburg said.  "Those dealerships that take advantage of every sales opportunity and every opportunity to transform the customer experience will have a distinct advantage. In the F&I office, docuPAD is one of the tools helping dealers create that advantage by improving compliance, productivity, and profits -- all while enabling them to deliver a better dealership experience to the consumer."

About Reynolds
Reynolds and Reynolds is a leading provider of automobile dealership software, services, and forms to help dealerships deliver better business results and transform the customer experience. The company is headquartered in Dayton, Ohio, with major operations in Houston and College Station, Texas, and Celina, Ohio.

(www.reyrey.com)

SOURCE The Reynolds and Reynolds Company

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
The Internet of Things is not new. Historically, smart businesses have used its basic concept of leveraging data to drive better decision making and have capitalized on those insights to realize additional revenue opportunities. So, what has changed to make the Internet of Things one of the hottest topics in tech? In his session at @ThingsExpo, Chris Gray, Director, Embedded and Internet of Things, discussed the underlying factors that are driving the economics of intelligent systems. Discover ...
Containers Expo Blog covers the world of containers, as this lightweight alternative to virtual machines enables developers to work with identical dev environments and stacks. Containers Expo Blog offers top articles, news stories, and blog posts from the world's well-known experts and guarantees better exposure for its authors than any other publication. Bookmark Containers Expo Blog ▸ Here Follow new article posts on Twitter at @ContainersExpo
In their general session at 16th Cloud Expo, Michael Piccininni, Global Account Manager – Cloud SP at EMC Corporation, and Mike Dietze, Regional Director at Windstream Hosted Solutions, will review next generation cloud services, including the Windstream-EMC Tier Storage solutions, and discuss how to increase efficiencies, improve service delivery and enhance corporate cloud solution development. Speaker Bios Michael Piccininni is Global Account Manager – Cloud SP at EMC Corporation. He has b...
SYS-CON Events announced today that O'Reilly Media has been named “Media Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9–11, 2015, at the Javits Center in New York City, NY. O'Reilly Media spreads the knowledge of innovators through its books, online services, magazines, and conferences. Since 1978, O'Reilly Media has been a chronicler and catalyst of cutting-edge development, homing in on the technology trends that really matter and spurring their adoption...
SYS-CON Events announced today that BMC will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. BMC delivers software solutions that help IT transform digital enterprises for the ultimate competitive business advantage. BMC has worked with thousands of leading companies to create and deliver powerful IT management services. From mainframe to cloud to mobile, BMC pairs high-speed digital innovation with robust...
In a recent research, analyst firm IDC found that the average cost of a critical application failure is $500,000 to $1 million per hour and the average total cost of unplanned application downtime is $1.25 billion to $2.5 billion per year for Fortune 1000 companies. In addition to the findings on the cost of the downtime, the research also highlighted best practices for development, testing, application support, infrastructure, and operations teams.
The OpenStack cloud operating system includes Trove, a database abstraction layer. Rather than applications connecting directly to a specific type of database, they connect to Trove, which in turn connects to one or more specific databases. One target database is Postgres Plus Cloud Database, which includes its own RESTful API. Trove was originally developed around MySQL, whose interfaces are significantly less complicated than those of the Postgres cloud database. In his session at 16th Cloud...
In her General Session at 15th Cloud Expo, Anne Plese, Senior Consultant, Cloud Product Marketing, at Verizon Enterprise, focused on finding the right mix of renting vs. buying Oracle capacity to scale to meet business demands, and offer validated Oracle database TCO models for Oracle development and testing environments. Anne Plese is a marketing and technology enthusiast/realist with over 19+ years in high tech. At Verizon Enterprise, she focuses on driving growth for the Verizon Cloud platfo...
The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long development cycles that produce software that is obsolete at launch. DevOps may be disruptive, but it is essential. The DevOps Summit at Cloud Expo – to be held June 3-5, 2015, at the Javits Center in New York City – will expand the DevOps community, enable a wide...
EMC Corporation on Tuesday announced it has entered into a definitive agreement to acquire privately held Virtustream. When the transaction closes, Virtustream will form EMC’s new managed cloud services business. The acquisition represents a transformational element of EMC’s strategy to help customers move all applications to cloud-based IT environments. With the addition of Virtustream, EMC completes the industry’s most comprehensive hybrid cloud portfolio to support all applications, all workl...
The speed of product development has increased massively in the past 10 years. At the same time our formal secure development and SDL methodologies have fallen behind. This forces product developers to choose between rapid release times and security. In his session at DevOps Summit, Michael Murray, Director of Cyber Security Consulting and Assessment at GE Healthcare, examined the problems and presented some solutions for moving security into the DevOps lifecycle to ensure that we get fast AND ...
The 5th International DevOps Summit, co-located with 17th International Cloud Expo – being held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA – announces that its Call for Papers is open. Born out of proven success in agile development, cloud computing, and process automation, DevOps is a macro trend you cannot afford to miss. From showcase success stories from early adopters and web-scale businesses, DevOps is expanding to organizations of all sizes, including the...
Cloud Expo, Inc. has announced today that Andi Mann returns to DevOps Summit 2015 as Conference Chair. The 4th International DevOps Summit will take place on June 9-11, 2015, at the Javits Center in New York City. "DevOps is set to be one of the most profound disruptions to hit IT in decades," said Andi Mann. "It is a natural extension of cloud computing, and I have seen both firsthand and in independent research the fantastic results DevOps delivers. So I am excited to help the great team at ...
SYS-CON Events announced today that MetraTech, now part of Ericsson, has been named “Silver Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9–11, 2015, at the Javits Center in New York, NY. Ericsson is the driving force behind the Networked Society- a world leader in communications infrastructure, software and services. Some 40% of the world’s mobile traffic runs through networks Ericsson has supplied, serving more than 2.5 billion subscribers.
How does one bridge the gap between traditional enterprise storage infrastructures and the private, hybrid, and public cloud? In his session at 15th Cloud Expo, Dan Pollack, Chief Architect of Storage Operations at AOL Inc., examed the workload differences and required changes to reuse existing knowledge and components when building and using a cloud infrastructure. He also looked into the operational considerations, tool requirements, and behavioral changes required for private cloud storage s...