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SYS-CON MEDIA Authors: Jayaram Krishnaswamy, Robin Kent, Pat Romanski, Jason Bloomberg, Lori MacVittie

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Accenture Selected by Government of Sardinia to Develop Innovative Public Employment and Training Services

Accenture (NYSE:ACN) has been awarded a multi-year contract by the Government of Sardinia to assist the Regional Ministry of Labor and Vocational Training in the development of innovative Public Employment Services (PES). Under the agreement, Accenture will provide management consulting and technology services to help the Ministry integrate education, vocational training and employment processes and services.

By digitizing administrative processes and improving information sharing between labor market stakeholders, the Ministry will be able to offer more personalized and efficient services to jobseekers and employers. It also will be better able to analyze labor market data to evaluate the performance and effectiveness of programs and policies.

“This transformation program will help the Ministry offer more effective, customized services to job seekers,” said Mariano Ignazio Contu, Regional Minister of Labor and Vocational Training. “We aim to reduce the time for delivery of benefits, improve the quality of services provided and ultimately, improve the short- and longer-term balance of labor supply and demand as well as citizens’ ability to succeed in the job market.”

“Completing the PES transformation program will enable the Ministry to reorganize, modernize and create innovative labor and unemployment services that are appropriate for today’s market,” said Gianmario Pisanu, who leads Accenture’s Health & Public Service business in Italy, Greece, Turkey, Eastern Europe and the Middle East. “Leveraging the latest technology to streamline processes and increase coordination of services will improve response times, strengthen the ability to match vacancies to job seekers’ skills and experience and enable the government to provide more support to help young people transition from school to the workplace.”

The project will leverage Accenture’s extensive experience working with human services agencies globally as well as its Integrated Virtual Labor Market (IVLM) approach, which combines a set of assets and IT solutions designed to help clients improve quality services and efficiencies related to employment.

Sardinia is one of five autonomous regions of Italy, with a population of more than 1.6 million. Rising unemployment following the global economic recession led the Ministry of Labor and Vocational Training to launch a broad Public Employment Services (PES) transformation program.

Accenture worked with the Ministry on the previous phases of the PES transformation which has been recognized by the European Commission as an example of best practice in public service process and technology innovation.

Learn more about Accenture’s Human Service practice, Accenture Integrated Social Services and its global program Delivering Public Service for the Future.

About Accenture

Accenture is a global management consulting, technology services and outsourcing company, with approximately 281,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$28.6 billion for the fiscal year ended Aug. 31, 2013. Its home page is www.accenture.com.

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