SYS-CON MEDIA Authors: Kevin Benedict, Gilad Parann-Nissany

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Cheap Ticket Launches New Website Design, Focuses on Customer Support

London, United Kingdom, 27 January 2014: Cheap Ticket, a well known travel agency based in Iver, Buckinghamshire, launched its new website design that is laden with interactive and engaging content, and a range of new convenient features aimed at enhancing navigational ease, customer support and client interface. Besides the new design, the company's website, www.cheapticket.co.uk, specifically promotes customised flights and holiday packages for several leading international destinations.

For enhanced customer experience, the website is designed keeping in mind the need to efficiently and effectively fulfil the unique requirements of the target audience. The idea is to create inimitable individuality and to deliver unique brand awareness for Cheap Ticket and its offering.

"It is critical that our online marketing tools continue to evolve and meet the requirements of travellers as well the travel industry. Our new website design reflects our strategy to offer our clients a much better experience, holistically," said Mr. Jaymin Borkhatria, Director of Sales, Cheap Ticket.

The website loads even faster and returns the search results in a matter of seconds. This means customers will spend far less time in browsing and booking flights, and various other deals that Cheap Ticket advertises online. Faster load and search times are further complimented by the improved navigational ease across the website with an attractive yet simple layout.

Especially those who find navigating travel portals a daunting task would find the 'flights menu' highly convenient, which leads users directly to the desired destination page featuring exclusive offers introduced by the company. For ease of making choice, the website, with a single flights search, now returns best available fares for all three classes of travel, namely economy, business and first, as well as shows non-stop and indirect flights to the destination. The interactive world map on the website's home page is the fastest way to access special fares for the top holiday destinations with just a single click of the mouse.

A new Customer Support tab is among the most significant additions to the website. Customers can now submit their queries related to their travel in a neatly laid out enquiry form for a prompt reply from the company.

"With customers' rising fondness for online media to do shopping and seek after-sales service, Cheap Ticket has introduced online customer support on its website. This enables customers to have their queries answered without having to make a call and line up in the IVR," continued Mr. Jaymin Borkhatria.

Further, the travel portal has integrated a News Section to allow keen travellers an easy access to valuable travel related content including latest travel news, tips and advice, destination guides and other useful information on trending travel topics for global destinations.

Note to the Editors
Cheap Ticket, a part of Southall Travel Group, offers great value travel solutions for business and leisure. Cheap Ticket offers exclusive deals on affordable flights and holidays to its customers by leveraging the expertise, as well as the strategic business alliances that its parent company enjoys with popular airlines, hotels and resorts worldwide. The company offers ready to pick standard flights and vacation packages as well as customised deals to individual and group travellers. Besides a user friendly website, Cheap Ticket operates a 24x7 contact centre with a team of experts available to take calls on all 365 days of the year. An ABTA member and an IATA accredited firm, the company operates under an ATOL License that ensures financial protection of its customers.

CHEAP TICKET
Universal House
20 - 22 High Street
Iver, Bucks, SL0 9NG
Ph: +44 0844 855 8100
[email protected]

Source: RealWire

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