SYS-CON MEDIA Authors: Roberto Medrano, Dmitriy Stepanov, Gilad Parann-Nissany, Srinivasan Sundara Rajan, Sean Houghton

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Toyota of Naperville wins third straight national award

DealerRater.com touts dealership's services

NAPERVILLE, Ill., Feb. 4, 2014 /PRNewswire-iReach/ -- For the third consecutive year, Toyota of Naperville has been named Toyota Dealer of the Year by top online automotive source DealerRater.com. Toyota of Naperville posted some of the top scores in the nation by averaging a 4.9 out of five stars for the 2013 calendar-year. In the criteria breakdown that is made up of five different areas to comprise the total score, Toyota of Naperville received perfect five-star marks from customers in customer service, quality of work and friendliness. The final scores in the other two categories, overall experience and pricing were also among the top in the nation.

(Photo: http://photos.prnewswire.com/prnh/20140204/MN58770)

As reflected by their top scores, Toyota of Naperville team members from all facets of the operation were operating above and beyond the expectations of almost every single customer that walked through the doors of the dealership. It is this kind of commitment to excellence that not only has made Toyota of Naperville a regular recipient of DealerRater.com awards, but has also, obviously, made them a very successful member of the business community in their hometown of Naperville, Ill. Every member of the Toyota of Naperville team works very hard to make sure every customer they interact with is treated with respect and is put at ease through the occasionally arduous process of automobile ownership.

Toyota of Naperville had to meet the very stringent scoring criteria offered by DealerRater.com in order to capture its third consecutive national Toyota Dealer of the Year award. In order to qualify, Toyota of Naperville had to have at least 25 customers voluntarily contribute reviews to DealerRater.com during the 2013 calendar-year. During that time frame they must average a rating of 4.0 stars that is calculated on a monthly basis. In order to keep ratings framed properly for awards purposes a special mathematical algorithm is used.

The Toyota of Naperville customer experience begins with their website www.toyotaofnaperville.com, where they offer an accurate list of their currently available new, pre-owned and Toyota Certified Used Vehicles. Their showroom is located at 1488 West Ogden Avenue, Naperville, IL, 60540. Anyone with questions about current promotions or services offered at the dealership should call 855-475-0344.

Media Contact: Tom Gregg, Toyota of Naperville, 855-475-0344, [email protected]

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SOURCE Toyota of Naperville

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