SYS-CON MEDIA Authors: Xenia von Wedel, Peter Silva, Glenn Rossman, Ava Smith, Elizabeth White

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United Airlines Offers Options to Customers Affected by Severe Winter Weather Across the Country

The fastest way for customers to change travel plans is via United.com or the United mobile app

CHICAGO, Feb. 4, 2014 /PRNewswire/ -- United Airlines today announced travel options for customers whose flight plans may be disrupted by winter weather impacting much of the country. Weather conditions will lead to the delay or cancellation of flights into and out of several Midwest and East Coast airports, including United's hubs at Chicago, Cleveland, Newark and Washington Dulles. For a complete list of affected airports, see www.united.com/travelwaivers.

Checking Flight Status and Changing Travel Plans

Customers ticketed on flights to, from or through airports in the path of the storm may reschedule their itineraries with a one-time date or time change, and the airline will waive the change fees. Find complete details, eligible travel dates and updates at www.united.com/travelwaivers.

Customers may check flight status, change travel plans quickly and create new travel plans conveniently via united.com or the United mobile app. United encourages customers to check their flight status online before leaving for the airport.

About United

United Airlines and United Express operate an average of more than 5,300 flights a day to more than 360 airports across six continents. In 2013, United and United Express carried more passenger traffic than any other airline in the world and operated nearly two million flights carrying 139 million customers. United is delivering a more flyer-friendly experience, offering more premium-cabin flat-bed seats and extra-legroom, economy-class seating than any airline in North America. In 2013, United became the first U.S. global carrier to offer satellite-based Wi-Fi, including on long-haul overseas routes. The airline also features DIRECTV® on more than 200 aircraft, with more live television access than any airline in the world. United operates nearly 700 mainline aircraft and, in 2014, will take delivery of 36 new Boeing aircraft and welcome the E175 aircraft to United Express. Business Traveler magazine awarded United Best Airline for North American Travel for 2013, and readers of Global Traveler magazine have voted United's MileagePlus program the Best Frequent-Flyer program for 10 consecutive years. Air Transport World named United the Eco-Aviation Airline of the Year Gold Winner in 2013. United is a founding member of Star Alliance, which provides service to 195 countries via 28 member airlines. More than 85,000 United employees reside in every U.S. state and in countries around the world. For more information, visit united.com or follow United on Twitter and Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the NYSE under the symbol UAL.

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SOURCE United Airlines

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