|By Business Wire||
|February 6, 2014 07:00 AM EST||
Electronic signatures streamline the candidate onboarding process and other HR-related paperwork by replacing print, sign and fax with a faster electronic method for getting documents signed and stored. As solutions vary in features and benefits, LiquidAgents shares tips to consider when selecting an electronic signature provider for staffing:
Brand yourself, not your provider – ensuring a seamless signing process requires proper branding. Candidates shouldn’t be confused by who sent the documents awaiting signature. Candidate confusion leads to an influx of support calls and emails, resulting in recruiters focusing on administrative tasks instead of new hires. Companies should select a provider that offers custom branding for the signing interface and candidate emails.
Let candidates work at their own pace – hiring packets sometimes contain more than 15 documents. Enable candidates to sign at their own pace to ensure work isn’t lost. Search for a provider that allows documents to be signed separately regardless if they were sent within a hiring packet. Recruiters should have complete visibility into the status of each document sent.
Get personalized support – companies shouldn’t have to jump through hoops to speak with an actual customer support person. In today’s competitive market, time is money. Time wasted gives competitors an advantage so seek a provider that offers exceptional support and a dedicated account manager to quickly address issues.
Offer a convenient way to collaborate – since candidates commonly have questions about their offer letters, I9s, W4s and other paperwork, companies should offer a better way to communicate than just back-and-forth emails. Find a provider that allows candidates to ask questions and recruiters to quickly respond within the same area the documents await signature. Provide a central place to not only sign documents but discuss documents!
“We switched eSignature providers in order to use Sertifi because they offer better customer support and a solution that is branded toward our organization, reducing candidate confusion and support calls by 90%,” said Neal Roberts, Compliance Manager, LiquidAgents Healthcare.
Staffing companies increase candidate satisfaction and retention rates by using an electronic signature provider that offers these four features. Read LiquidAgents’ full story here.
About LiquidAgents Healthcare
LiquidAgents Healthcare provides high quality clinical staffing solutions to public and private healthcare facilities across the United States. Visit www.liquidagents.com for more details.
Sertifi provides Closing Automation Solutions that help organizations close deals faster. Sertifi enables sales teams to quickly reach agreements, execute the deals with eSignatures and collect payments.
Customers can access Sertifi through its leading eSignature API, Salesforce and Microsoft Dynamics CRM integrations, and Web Portal. Leading organizations including Pitney Bowes, CareerBuilder, U.S. Air Force, and Cricket Communications trust Sertifi.