|By PR Newswire||
|February 11, 2014 06:00 AM EST||
SAN FRANCISCO, Feb. 11, 2014 /PRNewswire/ -- Grand Junction Inc. (www.grandjunctioninc.com), the leader in local delivery software, announced today that it has enhanced its cloud-based platform with collaborative task management tools. The addition of collaborative task management to the platform will allow both shippers and couriers to report and manage quality issues to resolution in a single location, providing a complete and real-time picture of last-mile performance. This enhancement comes on the heels of Grand Junction approaching 65 million deliveries managed through its platform, establishing the Company as the unequivocal leader in the local delivery software industry.
Local delivery, a $46 billion dollar industry, has a reputation (often well-deserved) for quality issues. Local delivery companies, also known as couriers or local carriers, typically don't have access to the technologies that larger companies use to identify, diagnose, and correct quality issues such as late deliveries, problem drivers, or missing packages. Taking a unique approach to these long-standing issues, Grand Junction brings shippers, couriers, and drivers together on a Software-as-a-Service (SaaS) platform that all parties use throughout the delivery process. As a result, quality issues decline as visibility and accountability increases. Through Grand Junction, high-quality delivery programs—including same-day, scheduled, storefront and two-person deliveries—are available to retailers and businesses of all sizes, enabling a new standard for local delivery of all types.
The addition of collaborative task management to the Grand Junction software further empowers the full-service platform by making information available on a single module that spans across a shipper's enterprise – coordinating between teams and externally with couriers. As a result, couriers can act on their own while the shipper maintains visibility into the process, allowing quality issues to be addressed more quickly and effectively, resulting in increased customer satisfaction and decreased transportation spend.
"With e-commerce on the rise and consumers' increasing expectations for low-cost shipping methods and higher service levels like same-day delivery, the future of logistics requires that businesses turn to the local delivery industry. Amazon started the trend a few years ago by turning to couriers for high-quality, cost effective delivery," remarked Rob Howard, CEO and founder of Grand Junction Inc. "Managing nearly 80,000 same-day deliveries on a typical day and used by couriers and drivers covering 96% of the population in the United States and Canada, Grand Junction is leading the charge and changing the game in customer delivery."
For more information on Grand Junction Inc., please visit www.GrandJunctionInc.com
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About Grand Junction
With over 64 million deliveries managed to-date, Grand Junction is the leading Software-as-a-Service (SaaS) platform for accessing and managing local delivery. Grand Junction provides software that enables unprecedented visibility and control over quality and customer satisfaction for local delivery shippers nationwide. Grand Junction is used by shippers to implement same-day, storefront, scheduled, and two-person delivery programs with a unique approach that provides couriers with quality-enhancing tools. Grand Junction reduces shippers' spend by up to 40% and reduces delivery issues by 25%. Its marketplace gives consumers and businesses—from small to medium-size to Fortune 500 enterprises— access to services from couriers and drivers in every market in the United States and Canada, while channeling more business to couriers and empowering drivers by allowing them to work directly with shippers. For more information about Grand Junction, please visit www.grandjunctioninc.com.
SOURCE Grand Junction Inc.