SYS-CON MEDIA Authors: Kevin Benedict, Gilad Parann-Nissany, Michael Bushong, Eric Brown

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QuadraMed Corporation and Connected Technology Solutions (CTS) Strike Partnership to Enhance Point-of-Service Patient Registration

QuadraMed® Corporation is pleased to announce that it has signed an agreement with Connected Technology Solutions (CTS), a leading interactive kiosk design and creative marketing company. As part of the agreement, QuadraMed’s intuitive point-of-service patient registration solution, QuadraMed MediKiosk, will run on CTS kiosk technology, offering organizations a proven, cost-effective patient registration and check-in solution.

The integration of CTS hardware and QuadraMed’s enterprise self-service software opens the “digital door” of self-service to organizations and their patients. By offering this convenient, secure check-in technology at the point-of-service, organizations will be able to drive patient satisfaction, improve Health Providers and Systems Survey (HCAHPS) scores, and significantly increase revenue collections. In addition, organizations can effectively market their brand throughout their facilities or retail locations by easily customizing the CTS and QuadraMed solutions.

“We’re thrilled that the CTS kiosk solution will be part of QuadraMed’s portfolio of proven enterprise self-service and patient engagement solutions,” said Sandy Nix, CEO of CTS. “By partnering with QuadraMed we are able to offer tremendous value to healthcare and other organizations, and further demonstrate the versatility of our own solution.”

“Our strategic partnership with CTS represents an exceptional combination of leading software and hardware solutions,” said Jim Dowling, Executive Vice President and General Manager, Enterprise Self-Service Solutions, QuadraMed. “Today, an organization’s bottom line depends on its ability to meet patient demand for secure, convenient self-service technology. The integration between our leading self-service solutions and the CTS kiosk solution delivers immense value at a low total cost of ownership.”

QuadraMed’s Enterprise Self-Service Solutions help organizations drive patient loyalty, increase patient satisfaction, and improve the bottom line. These leading patient registration solutions are available via point-of-service devices, the web, and mobile devices.

Learn more about QuadraMed and CTS at the HIMSS 14 Conference and Exhibition (QuadraMed Booth #3249), taking place February 23-27, 2014 in Orlando, Florida.

About CTS Connected Technology Solutions

Connected Technology Solutions (CTS) is a leading interactive kiosk design and creative marketing company. Its major focus market includes the Healthcare industry where CTS deploys and supports the most extensive platform options of any kiosk manufacturer. CTS units meet or exceed ADA, HIPAA, CA Seismic and UL Tip test requirements. Founded in 2002, CTS headquarters are located in the Milwaukee area with additional sales offices throughout the U.S. For more information about CTS, visit http://www.connectedts.com, and follow CTS on Twitter at http://twitter.com/ctskiosk and http://twitter.com/PatientKiosk, and on Facebook at http://www.facebook.com/ConnectedTS.

About QuadraMed Corporation

QuadraMed® is a provider of award-winning healthcare technologies and services that improve the safety, quality, and efficiency of patient care. For 20 years, QuadraMed has provided solutions that help make our clients successful by streamlining processes, driving positive clinical outcomes and improving patient satisfaction and financial health. Behind the Company's products and services is a staff of 475 professionals who support clients at over 1,200 healthcare provider facilities. For more information about QuadraMed, visit http://www.quadramed.com.

QuadraMed is a registered trademark of QuadraMed Corporation. All other trademarks are the property of their respective holders.

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