|By RealWire News Distribution||
|February 19, 2014 05:14 AM EST||
Over 10,000 virtual desktops under Centralis managed service contracts are now covered by Lakeside SysTrack, providing industry-leading performance data and real-time diagnostics
London, UK 19 February 2014 - Centralis, the independent desktop and application delivery specialists and Lakeside Software Gold Partner, has today announced the adoption of Lakeside SysTrack software across its estate of managed virtual desktops.
Centralis has adopted Lakeside SysTrack software for managed service delivery after using SysTrack as a discovery tool in desktop transformation projects, helping customers to migrate to virtual desktop environments. Centralis is contracted to manage 10,000 virtual desktops for clients. As well as monitoring user experience such as login and application load times, the software can provide detailed usage information and profiling, allowing organisations to track resource and application usage at an organisational, regional, departmental, location and even user level.
Using a combination of real-time metrics, historical information and customer specific benchmarks, Centralis' managed services team will use SysTrack to deliver a new level of proactivity. Ewen Anderson, Chief Executive Officer, Centralis explains, "SysTrack puts big data about the desktop in the hands of our managed service team - the better informed they are, the better service we can deliver to our customers. Knowing about a problem, and commencing resolution, before a customer reports it is exactly the level of proactive service our customers expect from our premium service."
"We are delighted that Centralis is building this new level of proactive managed service around Lakeside's unique ability to monitor and manage user experience through real-time analytics," said Tony Coleman, Managing Director, Lakeside Software EMEA. "This builds on Centralis' investment in Lakeside expertise and recognises Centralis as key innovators in in this area."
"Initially we looked at SysTrack as a means of understanding the customers' existing environment and saw a great opportunity to benchmark key user experience metrics before and after the project. This allows the customer (and Centralis) to prove the success of the project and that virtual desktops really do deliver better than physical performance when the design is right." said Ewen Anderson. "The next logical step was to use the software to improve our service to managed service customers, setting up thresholds and alerts to monitor performance and allowing immediate access to real-time and historical data about the users virtual desktop, applications and supporting infrastructure. The end-to-end view it gives us is fantastic and the level of detail for each virtual desktop, even in a non-persistent or multi-user environment, is vital to delivering against SLAs."
Centralis customers can now benefit from access to Lakeside's detailed metrics, analysis and pro-active capabilities either by purchasing the software or by having it run as a service under a Centralis support contract.
About Lakeside Software
Lakeside Software is a leading provider of business intelligence solutions for IT. SysTrack solutions for User Experience Scoring, End-to-End Monitoring, Problem Diagnostics, Power Management, VDI Assessment and Planning, and Windows 7 Migration empower IT with the knowledge to dramatically improve productivity and reduce costs. SysTrack's patented and massively scalable DataMine distributed database architecture aggregates user-level data unmatched in depth and quality, enabling SysTrack's sophisticated reporting intelligence to deliver unprecedented insight into application usage and resource utilization. Visit www.LakesideSoftware.com for more information.
Centralis is one of the UK's leading independent IT consultancies, specialising in delivering applications securely to their point of use. Formed in 1996, Centralis' mission is to help customers reduce cost and improve business agility through innovative, award-winning solutions backed by top-level partnership with industry leading vendors, including Citrix, Microsoft and VMware. Centralis provides consultancy, support, managed services and resale of selected products. Strong technical skills and commitment to delivering on time and to budget has led to long-term business partnerships with many customers across the private and public sectors. Centralis remains independent and wholly owned by employee shareholders. For further information go to www.centralis.co.uk. Follow Centralis on Twitter at www.twitter.com/Centralis_UK.
Mobile 07734 600553
Email [email protected]
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo in Silicon Valley. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 17th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading in...
May. 23, 2015 11:00 PM EDT Reads: 2,317
MeriTalk, a public-private partnership focused on improving the outcomes of government IT, today announced the results of its new report, "The Agile Advantage: Can DevOps Move Cloud to the Fast Lane?" The study, underwritten by Accenture Federal Services, reveals that approximately two-thirds of Feds say DevOps will help agencies shift into the cloud fast lane - improving IT collaboration and migration speed. But help is needed, with 66 percent saying that their agency needs to move IT services ...
May. 23, 2015 11:00 PM EDT Reads: 1,551
Wearable devices have come of age. The primary applications of wearables so far have been "the Quantified Self" or the tracking of one's fitness and health status. We propose the evolution of wearables into social and emotional communication devices. Our BE(tm) sensor uses light to visualize the skin conductance response. Our sensors are very inexpensive and can be massively distributed to audiences or groups of any size, in order to gauge reactions to performances, video, or any kind of present...
May. 23, 2015 09:00 PM EDT Reads: 4,945
The true value of the Internet of Things (IoT) lies not just in the data, but through the services that protect the data, perform the analysis and present findings in a usable way. With many IoT elements rooted in traditional IT components, Big Data and IoT isn’t just a play for enterprise. In fact, the IoT presents SMBs with the prospect of launching entirely new activities and exploring innovative areas. CompTIA research identifies several areas where IoT is expected to have the greatest impac...
May. 23, 2015 09:00 PM EDT Reads: 4,646
There is little doubt that Big Data solutions will have an increasing role in the Enterprise IT mainstream over time. 8th International Big Data Expo, co-located with 17th International Cloud Expo - to be held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA - has announced its Call for Papers is open. As advanced data storage, access and analytics technologies aimed at handling high-volume and/or fast moving data all move center stage, aided by the cloud computing bo...
May. 23, 2015 08:45 PM EDT Reads: 1,213
Every day we read jaw-dropping stats on the explosion of data. We allocate significant resources to harness and better understand it. We build businesses around it. But we’ve only just begun. For big payoffs in Big Data, CIOs are turning to cognitive computing. Cognitive computing’s ability to securely extract insights, understand natural language, and get smarter each time it’s used is the next, logical step for Big Data.
May. 23, 2015 08:00 PM EDT Reads: 1,771
Move from reactive to proactive cloud management in a heterogeneous cloud infrastructure. In his session at 16th Cloud Expo, Manoj Khabe, Innovative Solution-Focused Transformation Leader at Vicom Computer Services, Inc., will show how to replace a help desk-centric approach with an ITIL-based service model and service-centric CMDB that’s tightly integrated with an event and incident management platform. Learn how to expand the scope of operations management to service management. He will al...
May. 23, 2015 08:00 PM EDT Reads: 1,210
Enterprises are fast realizing the importance of integrating SaaS/Cloud applications, API and on-premises data and processes, to unleash hidden value. This webinar explores how managers can use a Microservice-centric approach to aggressively tackle the unexpected new integration challenges posed by proliferation of cloud, mobile, social and big data projects. Industry analyst and SOA expert Jason Bloomberg will strip away the hype from microservices, and clearly identify their advantages and d...
May. 23, 2015 07:00 PM EDT Reads: 1,084
We are reaching the end of the beginning with WebRTC, and real systems using this technology have begun to appear. One challenge that faces every WebRTC deployment (in some form or another) is identity management. For example, if you have an existing service – possibly built on a variety of different PaaS/SaaS offerings – and you want to add real-time communications you are faced with a challenge relating to user management, authentication, authorization, and validation. Service providers will w...
May. 23, 2015 07:00 PM EDT Reads: 4,007
The 4th International Internet of @ThingsExpo, co-located with the 17th International Cloud Expo - to be held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA - announces that its Call for Papers is open. The Internet of Things (IoT) is the biggest idea since the creation of the Worldwide Web more than 20 years ago.
May. 23, 2015 07:00 PM EDT Reads: 1,306
DevOps Summit, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 17th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long developmen...
May. 23, 2015 06:00 PM EDT Reads: 2,064
The 5th International DevOps Summit, co-located with 17th International Cloud Expo – being held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA – announces that its Call for Papers is open. Born out of proven success in agile development, cloud computing, and process automation, DevOps is a macro trend you cannot afford to miss. From showcase success stories from early adopters and web-scale businesses, DevOps is expanding to organizations of all sizes, including the...
May. 23, 2015 05:30 PM EDT Reads: 3,804
As the world moves from DevOps to NoOps, application deployment to the cloud ought to become a lot simpler. However, applications have been architected with a much tighter coupling than it needs to be which makes deployment in different environments and migration between them harder. The microservices architecture, which is the basis of many new age distributed systems such as OpenStack, Netflix and so on is at the heart of CloudFoundry – a complete developer-oriented Platform as a Service (PaaS...
May. 23, 2015 05:00 PM EDT Reads: 1,471
In high-production environments where release cycles are measured in hours or minutes — not days or weeks — there's little room for mistakes and no room for confusion. Everyone has to understand what's happening, in real time, and have the means to do whatever is necessary to keep applications up and running optimally. DevOps is a high-stakes world, but done well, it delivers the agility and performance to significantly impact business competitiveness.
May. 23, 2015 05:00 PM EDT Reads: 1,712
17th Cloud Expo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterprises a...
May. 23, 2015 05:00 PM EDT Reads: 2,103