SYS-CON MEDIA Authors: Kevin Benedict, Gilad Parann-Nissany, Michael Bushong, Eric Brown

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Research and Markets: Best Practice Insight - Collaboration Case Study: Ricoh

Research and Markets ( has announced the addition of the "Best Practice Insight - Collaboration Case Study: Ricoh" company profile to their offering.

This report examines the US division of global technology company Ricoh's initiative to deploy a social intranet based on technology from Jive Software, to help connect employees more effectively and unify the organisation following its acquisition of IKON.

These case study reports are designed to help organisations considering or actively working with collaboration software understand how others have worked to obtain benefits from collaboration implementation, and how they have worked to overcome challenges that have arisen along the way. All these case study reports follow a standard model, and are researched using a standard process which is driven by senior report analysts.

This report is published as part of the authors Advisors' Collaboration research program

Key Topics Covered:

Case study key facts

Company background

Project background

Implementation characteristics and status

The approach

The results

Recommendations for adopters

Best practice insights

Companies Mentioned


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