SYS-CON MEDIA Authors: Sandi Mappic, Pat Romanski, Elizabeth White, Yeshim Deniz, Glenn Rossman

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Reduce customer complaints with employee appreciation

DETROIT, Feb. 19, 2014 /PRNewswire/ -- When employees are underappreciated it hurts the bottom line.  FlowerDeliveryExpress.com a leading online flower delivery company, CEO, Wesley Berry says, "My experience has been that happy employees reduce customer complaints.  Studies have shown that employee recognition and appreciation is very important in creating job satisfaction and boosting company morale.  The Corporate Leadership Council published a report in which they found that happier employees result in increased loyalty, higher company profitability and greater customer satisfaction."

Today, successful companies have come to recognize that their greatest asset is employees.  Friday, March 7th is Employee Appreciation Day, first introduced in 1995.  On that day you will have an opportunity to show your employees that they are appreciated for their dedication and hard work.

Research studies report that employee recognition affects retention of workers because of increased job satisfaction.  The University of Vermont found that companies with high levels of employee job satisfaction over time are able to recruit better talent.

FlowerDeliveryExpress.com recommends giving flowers or plants as a way to show your appreciation of employees.  By doing so you will not only get the benefit of the appreciation effect, but also an additional benefit of increased employee production. An eight-month study of creativity in the workplace conducted by Robert Ulrich at Texas A&M University found that adding flowers and plants to an office resulted in a 15 percent increase in ideas from male employees and more flexible solutions to problems from their female counterparts.

Remember to say "Thank You" to your employees on Friday, March 7th it's good for your business!

About FlowerDeliveryExpress.com

FlowerDeliveryExpress.com is rated A+ by the Better Business Bureau.  The company has also been voted "Best Florist" over a dozen times.  FlowerDeliveryExpress.com delivers from their own brick and mortar flower shops with their own delivery fleet, and through FedEx and UPS from coast to coast.  Deliveries are also made via a computerized sending network of affiliated shops.  They provide flower delivery throughout most of the United States, Canada, and over eighty countries around the world.

Wesley Berry is the CEO of FlowerDeliveryExpress.com, a multi-million dollar online floral delivery operation.  He also owns Wesley Berry Flowers, a Detroit-based brick and mortar florist established in 1946.

Shoppers can conveniently make floral purchase by phone at 888.851.2881 and online at www.FlowerDeliveryExpress.com 24 hours a day, 7 days a week.

SOURCE FlowerDeliveryExpress.com

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