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Novitex Service Manager Named 2014 Manager of the Year at MAILCOM

Novitex Enterprise Solutions, the industry-leading provider of the Integrated Document Life Cycle™ in the Document Outsourcing market, today announced their employee Shawn Martin, a 13-year veteran Service Delivery Manager for Novitex, received the MSMA’s 2014 Manager of the Year Award at Spring MAILCOM 2014 Conference in Atlantic City, NJ, for his results-oriented work ethic.

MSMA’s Manager of the Year Award recognizes any member's outstanding contributions to the profitability of their company and profession. The recipient of this award is recognized by their peers who deem them worthy of being honored for his/her professional accomplishments and for sharing their experiences with others, according MSMA’s web site.

“Shawn is a very talented and motivated leader who champions continuous improvement and operational efficiency in everything Novitex does,” said Michelle Tierney, Novitex Senior Vice President, Service Delivery. “As a manager, Shawn consistently demonstrates an aptitude for developing highly-effective best practices for Novitex clients that engage employees and leverage the assets required to achieve operational excellence and improve financial performance and ultimately increase customer satisfaction.”

Martin, an expert in delivering best-in-class services within the healthcare and legal industries, received the award last week at the Tropicana Hotel in Atlantic City. He is an avid champion of Novitex’s Integrated Document Life Cycle (IDLC™) end-to-end solution that offers a 360-degree view of physical and digital documents, as they travel in and out of the enterprise.

“It is an incredible honor to be recognized by my peers in these industries but I didn’t win this award alone,” said Martin. I have the privilege of managing a dedicated, service-oriented team that works with a great support system. Every day these groups converge with a focus on delivering greater client satisfaction and business growth.”

For more information about Novitex or the Integrated Document Life Cycle™, visit

About Novitex Enterprise Solutions

Novitex Enterprise Solutions is the industry-leading provider of the Integrated Document Life Cycle™ in the Document Outsourcing market. Novitex offers data-driven management of inbound and outbound documents for Fortune 500 companies and government institutions. Novitex processes 6.6 Billion multi-channel transactions each year, enabling greater digital transition for enterprise growth.

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