|By Business Wire||
|February 24, 2014 02:59 PM EST||
Broadview Networks, a leading provider of cloud-based business communications services, has been recognized with three Stevie® Awards from this year’s Sales & Customer Service Awards. Broadview won the Gold Stevie Award for Customer Service Department of the Year, its Service Delivery Team won a Silver Stevie Award in the category of Front-Line Customer Service Team of the Year and its Repair Team won a Bronze Stevie Award in the category of Customer Service Complaints Team of the Year.
The winners were announced during the 2014 awards gala and banquet at the Bellagio Hotel in Las Vegas on February 21. The Stevies, now in their 13th year, are awards recognizing outstanding achievements in various business categories. This is the sixth consecutive year Broadview has been recognized.
“We are honored to have won three Stevie Awards for our Customer Service, Service Delivery and Repair Teams’ performance,” said Brian Crotty, Broadview’s Chief Operating Officer. “More than ever before, companies of all sizes have a variety of choices when it comes to service providers, but we know that those companies rely on partners to deliver on their promises. Providing exceptional customer service and support is clearly becoming a differentiator as organizations leverage a growing portfolio of technologies to improve their competitiveness.”
“We congratulate Broadview Networks for being recognized with three of our coveted Stevie Awards for Sales & Customer Service,” said Michael Gallagher, President and Founder of the Stevie Awards. “It’s truly an achievement to be proud of with more than 1,500 nominations, and we saw extraordinary quality in Broadview’s execution to reach their goals.”
About The Stevie Awards www.StevieAwards.com
Stevie Awards are conferred in five programs: the Asia-Pacific Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. A sixth program, the German Stevie Awards, will debut later this year. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide.
About Broadview Networks www.broadviewnet.com
Broadview Networks is a network-based business communications provider serving customers with local and long-distance voice and data communications, premises-based and patented hosted VoIP systems, data services and a full suite of managed and professional services. They also provide an innovative portfolio of bundled, hosted IP phone and cloud computing services designed to meet the unique application requirements of diverse workforce groups. Its customers benefit from award-winning customer service, including a Web-based account management tool and a primary point-of-contact for real-time, personal customer care.