|By Business Wire||
|February 25, 2014 06:02 AM EST||
Mercury Payment Systems, a leading payments technology and services provider for small- and medium-sized businesses (SMBs), was awarded bronze Friday night in the “Front-line Customer Service Team” category in the eighth annual Stevie® Awards for Sales & Customer Service.
The awards were presented by the Stevie Awards, which organizes several of the world’s leading business awards shows, including the prestigious International Business Awards and the new Asia-Pacific Stevie Awards. The final results were announced during a gala banquet on Friday, February 21 at the Bellagio Hotel in Las Vegas, Nevada. Finalists from the United States and several other nations attended.
Mercury manages over a half-million merchant and partner interactions annually with a dedicated customer service staff of more than 100 people based in Colorado.
“It’s an incredible honor to be awarded bronze by the Stevie Awards for the daily achievements of our front-line customer service team,” said Randy Clark, senior vice president of marketing at Mercury. “Our team prides itself on helping local merchants run their point-of-sale and payment environments in an easy, reliable and secure way.”
More than 1,500 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition, an increase of 36 percent over 2013. Finalists were determined by the average scores of 129 professionals worldwide, acting as preliminary judges. More than 100 members of seven specialized judging committees determined the Gold, Silver and Bronze Stevie Award placements from among the finalists during final judging that took place January 27 – February 5.
A complete list of all Gold, Silver and Bronze Stevie Awards by category is available at www.StevieAwards.com/Sales.
Mercury Payment Systems, LLC, is an award-winning provider of payments technology and services to small- and medium-sized businesses (SMBs) in the U.S. and Canada that processed more than $29 billion in payments in 2012. Founded in 2001, Mercury is a pioneer of “Integrated Point-of-Sale” (IPOS) systems, which embed payments technology into third-party POS software applications. Mercury solutions are brought to market through the Mercury Network™ of more than 3,000 POS developers and dealers that service local merchants. For more information, visit www.mercurypay.com.
About The Stevie Awards
Stevie Awards are conferred in five programs: the Asia-Pacific Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. A sixth program, the German Stevie Awards, will debut later this year. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards at www.StevieAwards.com.
Sponsors and supporters of the eighth annual Stevie Awards for Sales & Customer Service include the BusinessTalkRadio Network, Competence Call Center, and ValueSelling Associates.